Sküma Water Bewertungen 

I have never had any issues with skuma. The product or the customer service. I love the water I get & the team have always been extremely helpful. I had a recent small issue with a part & this was resolved & sent out to me within 2 days. At no cost to myself. Particular mention to Ashwin for the help. Thank you guys

I recently received the Skuma water filter and have been using it for the past two to three days. With your system offering three mineral additives: soft water, mineral-plus (a more concentrated version), and alkaline, I can't really give my thoughts until I've tried them all, as there was only 2 mineral viles to insert. So far, I’ve only tried the mineral-plus additive, and I haven’t decided which I prefer yet, but I’ll update my review once I test them all. I’ve been storing the water in the bottles provided in the fridge since I prefer it cold, though I do enjoy the hot water feature. I love the look of the machine, but I think it could use some adjustments. The wastewater tank is a bit tricky to remove, especially with my arthritis, and how often you need to empty it living in a hard water city in Manchester. Also, the metal insert for the drip tray doesn’t fit properly, as is too large for the plastic tray? . I can provide photos and order numbers if needed. I did choose this system for both my own health, but also including my new rescue puppy's hydration, who arrives tomorrow. I had initially considered the Selene water fountain for my new puppy, but the Skuma system offered more flexibility and quality. Since I live in a hard water area in Manchester, I didn’t realize how much waste water this would generate, and I find myself emptying it more often than initially expected. I can clearly see a high concentration of minerals in the wastewater thats removed, so I plan to repurpose this for my plants or even in a jug for the toilet to avoid wasting it. Overall, I do hope to try the soft water and Alkaline additive soon.
I also included the extra free Filter code, but only 1 was sent in the complete set, even though you included it in the original invoice?
Once these issues are resolved, I’m confident this will greatly benefit both my health and my dog’s, and I’d be happy to raise my rating if those tweaks are made.

Always a great service

Incredible company and amazing service, life changing!

I love the quality and taste of the water that Skuma produces.
I have had my Skuma coming up to 1 year and although the set up and cleaning instructions were initially a challenge, once I got it up and running it has worked perfectly. I have recommended this machine to many friends who can certainly taste the difference between my water and their various other sources.

Whenever I need assistance with my Skuma filter I also get a really speedy and helpful response. Ashwin is easy to communicate with and things always get resolved quickly.
I love my Skuma filter and would really recommend them.

I have had my Skuma for quite a few years, I love it, where I live the water smells of chlorine and tastes awful. I used to have the normal jug type filter. Saw this on Facebook and thought I would risk it. Not only does it taste better, you are doing your body a favour with the added minerals. I have never regretted it. It is brilliant but also important is customer service, their customer service is the best I have ever dealt with and I am no spring chicken. I have contacted them several times, mainly for advice. There is always a prompt reply. I have had an oops when it didn’t dispense the minerals, once again that was dealt with promptly and without fuss. I have given several reviews on this product and the company I have no connection with it at all. If you are pondering buy one, especially if in a hard water area. I know I’ve said date of experience as this month but it goes back a few years of great experience.

Water tastes great, the station looks nice, and overall we are very happy with the purchase and look forward to using it for many years to come!

Well so far good. looking forwards to experiencing the clean water it produces.
Nothing to fault as of yet.

Contacted Skuma to enquire about a filter handle for the countertop filter unit. Ashwin responded straightaway and sent out the part at no charge. Excellent service.

We have had a Skuma for a while and as a family we love it. So reassuring to have fresh non-polluted water everyday! Unfortunately, we had an issue with it, however, the team were brilliant and sorted a replacement swiftly. The customer service went above and beyond and highly recommend this company to anyone thinking of improving their health!

After a number of years of knowing we needed a reliable water filtration system and doing some research, I met the owners of Skuma at the 2026 Health Optimisation Summit. They were so helpful and the entire team could not do enough. I ordered one and am in the early stages of using it. The set up instructions were easy to follow, though I am over the age of 65 and would have preferred having an instruction booklet! Water tastes great and so pleased with our purchase. Thank you.

Great customer service
We have been in touch with customer service and they are always super attentive and try to resolve the issue super quickly. The product is great too, with affordable mineral water whenever you need.

Revolutionary- it has changed my perception of water and the Sküma filter is amazing.

I wouldn’t go back to tap water after this, a great addition to the kitchen!

Ironical the machine feels quite plasticy for a thing designed to remove impurities such as plastic.

The hot water runs for 3-4s after you tell it to stop, which is frankly dangerous.

However the cold water is tasty and good for coffee.

So easy to set up and quite sleek looking just wish it came in white to match my aesthetic. Tastes super clean, in a good way and you don’t have to mess around with minerals, I really like the simplicity!

Well made water dispenser,came really fast and it suits our needs.I would have loved the idea of actually cooling the water and not serving only at room temperature!

Clear instructions, great customer service, wonderful product

Good product. Started using it. Even though, I had faced issues in the system and delivery issues in Northern Ireland , team support has been exceptionally well.