Absolute garbage company. A week after payment, I had to message them myself, only to be told the item was out of stock but would arrive by the end of the week. After that — total silence. I emailed t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered a large amount of drainage materials online over the weekend. The website stated everything was in stock with a 1–2 day delivery timeframe. I called on Monday to get a rough delive... Mehr ansehen
Ordered soakaway crates for a current project. Sky Plastics have been fantastic, Ryan replying to all of my messages promptly. We have arrange collection as we place the order last minute. Definit... Mehr ansehen
Amazing customer service, several times I've ordered and they've been prompt with their replies and sorting out delivery. Molly especially been very helpful, would 100% reccomend.
Unternehmensdetails
Vom Unternehmen geschrieben
Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.
Kontaktinformationen
Vereinigtes Königreich
- 0808 295 9911
- sales@skyplastics.co.uk
- skyplastics.co.uk
3,5
Akzeptabel
445 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 23 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just great
Fast delivery. Good quality products. Will always use this company. Simple website with clear pictures of products.
8. Juli 2024
Bewertung ohne vorherige Einladung
Excellent experience thanks Victoria!
Great service arrived on time and by far the most competitive against my usual supplier, products arrived with 48hours and communication regarding order and delivery was on point!!
I did read the reviews below after I purchased and had a wobble as I was desperate for my items!! But was re assured when I spoke with Victoria and true to her word my items turned up as promised and in great order.
Don’t believe all you read below, great experience for me and got the job done on time 👍 Thanks Sky Plastics
26. Juni 2024
Bewertung ohne vorherige Einladung
Best price, cheapest delivery, amazing customer service
The best price I found for the items I was after (land drainage and 110mm drainage items). Delivery was much cheaper than anywhere else and was really fast.
Ryan from customer service was incredible and basically replied before I'd sent my query!
I'll absolutely use them again and would recommend to anyone.
26. Juni 2024
Bewertung ohne vorherige Einladung
DO NOT BUY FROM THIS COMPANY!!!!!!!!
DO NOT BUY FROM THIS COMPANY!!!!!!!!! THEY ADVERTISE ITEMS AS IN STOCK WHEN THEY DONT HAVE THEM EVEN IN THE COUNTRY. ORDERED "IN STOCK" PIPES 3 WEEKS AGO AND JUST BEEN TOLD IT'LL BE AT LEAST ANOTHER 3 WEEKS. COMPLETE SCAM COMPANY WILL RAISE WITH TRADING STANDARDS
25. Juni 2024
Bewertung ohne vorherige Einladung
Ryan from sky plastics is very helpful…
Ryan from sky plastics is very helpful and the staff at sky plastics are very helpful and I am very happy for thei service
21. Juni 2024
Bewertung ohne vorherige Einladung
waiting 3 weeks for my order
waiting 3 weeks for my order, promised call backs never happen, promised deadlines never happen. They should be put out of business
19. Juni 2024
Bewertung ohne vorherige Einladung
I got what I think is a great price and…
I got what I think is a great price and I had a problem connecting an 80mm pipe to an 80mm joint so I emailed them and asked for help.
I received a phone call promptly advising me what to do and they solved my problem.
Top class service.
14. Juni 2024
Bewertung ohne vorherige Einladung
Very quick delivery
Very quick delivery, a pleasure to deal with.
13. Juni 2024
Bewertung ohne vorherige Einladung
Quick delivery as promised from stock
Quick delivery as promised from stock. Replied to my message promptly regarding delivery date and it arrived
3 or 4 working days after ordering, thanks !
11. Juni 2024
Bewertung ohne vorherige Einladung
Was really impressed with the customer…
Was really impressed with the customer service, great communication and good prices.
10. Juni 2024
Bewertung ohne vorherige Einladung
After contacting the company 4 times
After contacting the company 4 times, and each time saying they would return my call, they still did not call back.
7. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Sky Plastics
Hi Philip,
We are quite surprised at such a review, considering we tried calling back, and I can see a member of the team also spoke to yourself on Saturday. We are open Monday - Friday, and a member of the team did call you back on Saturday. We will always return calls, however we do have a "message us" service on our website too. We are an Internet Supplier, so if you wish to make an order you can do so online.
Happy
A little slow with correspondence. But all sorted. Thank you. Would use again.
5. Juni 2024
Bewertung ohne vorherige Einladung
Delivered on time and at a good price
Delivered on time and at a good price. Thank you.
17. Mai 2024
Bewertung ohne vorherige Einladung
Challenging experience turned around!
Had a challenging experience getting a refund owed - However superb customer service by Ryan - supported and sorted within 15 minutes!
30. Mai 2024
Bewertung ohne vorherige Einladung
Scam company avoid
Advertising items THEY DO NOT HAVE IN STOCK!!! Waited 8 days for a next day delivery and NOTHING!!! Rang them to be told they don't know if/when in stock. Reported to PayPal for full refund!!! Scam pathetic company you have been warned
19. Mai 2024
Bewertung ohne vorherige Einladung
Great prices and got the order in two…
Great prices and got the order in two days.
19. April 2024
Bewertung ohne vorherige Einladung
Would recommend this company to…
Would recommend this company to everyone, I rang to check regarding delivery timescales left a message & someone rang me back the same day.
Unfortunately when the delivery was made an item was missing but I emailed them & they promptly replied saying it was a courier issue & that the item would be delivered the best day & as they said it was.
Cannot recommend this company enough, reasonably priced products & excellent customer service
5 star
17. Mai 2024
Bewertung ohne vorherige Einladung
10 months still waiting for them to…
10 months still waiting for them to deliver.
23. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Sky Plastics
Hello Luke,
I believe you have been in constant contact with a member of our customer service team. We delivered the majority of your order, and you were aware there were items to follow, which have now been despatched for you.
The team was waiting on you to confirm if you still needed the items, or if you would have preferred a refund.
We do apologise about the delay, and we do try and keep every customer up to date.
Kind Regards,
Sky Plastics
always prompt to dispatch and great…
always prompt to dispatch and great value for money
1. Mai 2024
Bewertung ohne vorherige Einladung
Really helpful
Really helpful, great products especially for the prices.
Items dispatched quickly and received ahead of expectations.
7. Mai 2024
Bewertung ohne vorherige Einladung
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