Ordered soakaway crates for a current project. Sky Plastics have been fantastic, Ryan replying to all of my messages promptly. We have arrange collection as we place the order last minute. Definit... Mehr ansehen
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Das sagen Bewerter
The company accepted my order and took payment for water pipe, when it didn't have any pipe in stock. When the order was then cancelled, the company didn't refund the payment for more than two calenda... Mehr ansehen
One of the best suppliers I’ve worked with in over 20 years — always very helpful and responsive. We experienced some issues with the delivery company, but it was not their fault. They did everythin... Mehr ansehen
Unternehmen hat geantwortet
Absolutely fantastic service from these guys. Special shout out to Ryan who literally guided me through the design and purchasing process for a large soak-away install at our house. He continues to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.
Kontaktinformationen
Vereinigtes Königreich
- 0808 295 9911
- sales@skyplastics.co.uk
- skyplastics.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 17 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Terrible service
Terrible service. I was promised a delivery for the following week Monday, Tuesday at the latest. On the Wednesday I called 4 times and still don’t know if the order is coming or not so we have requested a refund as we can’t wait. Hopefully Sky are better at refunds than delivery.
very slow customer service
ordered around £200 of materials, told they were in stock. Then told it would take over 6 weeks to get them so cancelled the order. Having chased the refund twice it still took over a month to be processed. If i hadn't had chased who knows how long it would have taken
Extortionate Price Od Delivery
I ordered 3 items of 32mm pipe and fittings. Total cost including delivery (£23.94) from Leighton Buzzard to Nuneaton, was £31.06. Admittedly whilst two of the items were very small, the length of pipe was 3 metres. I then went to order 2 other very small fittings (hardly weighing anything !). They want yet another £23.94, saying it was a standard charge ! ABSOLUTELY DISGRACEFUL PROFITEERING ! The cost of posting them via Royal Mail would have been probably around £4-5. THEY use a company calledDX Delivery Company ! I can't believe that they would charge that much !
Great company and cheapest around with great quality
Great company, and by far the cheapest!! I made an error with my order and got in contact with them and they dealt with it immediately and were really helpful. A special thank you to Victoria and Ryan.. many thanks again guys!!
Recently placed an order which had to…
Recently placed an order which had to be canceled. Contacted Vickie in sales for a refund, which was processed back to my PayPal. I will be purchasing with them again.
7 weeks and still waiting
Ordered online 26 May 2024 delivery arrived minus pipe ,bosed pipe , Tee and adapter marked on delivery note as back order (was listed online as in stock ) phoned lots of times chasing this and been promised delivery Today 18/7/2024 still not recieved these items. dont bother ordering from Sky Plastics unless you only want part of your order and you have lots of time to chase them up 7 weeks and still not had missing pipe and fittings items they listed as in stock Edit I have not recieved a credit yet 1/8/24.
Quick delivery of perforated drainage…
Quick delivery of perforated drainage pipe. Good price. No problems.
Extremely well priced
Extremely well priced, very efficient, very professional company that delivers stock on time! No fuss and straightforward. The quality of their products is outstanding. Like for like, sometimes 60 or even 70% cheaper than well known diy store or local builders merchant. It’s so genuinely exciting to deal with a company that aren’t taking the p… and charging what they can get away with. They charge an honest and realistic price . An example…450mm chamber riser….diy store £40; builders merchant £27: sky plastics….less than a tenner including vat! Please keep doing what you’re doing. Genuinely love dealing with this company!
Great price and excellent customer…
Great price and excellent customer service experience.
Recommended by a friend
Recommended by a friend,
Absolute brilliant service
Will be shopping with sky plastics from now on & thoroughly recommended
Very good value
Very good value, the best I could find, and delivery was extremely prompt - hence 5 out of 5!
Hi I bought 110mm underground pipe and…
Hi I bought 110mm underground pipe and fixing they are good quality and delivery I got on time so I will buy again for my next project
Just great
Fast delivery. Good quality products. Will always use this company. Simple website with clear pictures of products.
Excellent experience thanks Victoria!
Great service arrived on time and by far the most competitive against my usual supplier, products arrived with 48hours and communication regarding order and delivery was on point!!
I did read the reviews below after I purchased and had a wobble as I was desperate for my items!! But was re assured when I spoke with Victoria and true to her word my items turned up as promised and in great order.
Don’t believe all you read below, great experience for me and got the job done on time 👍 Thanks Sky Plastics
Best price, cheapest delivery, amazing customer service
The best price I found for the items I was after (land drainage and 110mm drainage items). Delivery was much cheaper than anywhere else and was really fast.
Ryan from customer service was incredible and basically replied before I'd sent my query!
I'll absolutely use them again and would recommend to anyone.
DO NOT BUY FROM THIS COMPANY!!!!!!!!
DO NOT BUY FROM THIS COMPANY!!!!!!!!! THEY ADVERTISE ITEMS AS IN STOCK WHEN THEY DONT HAVE THEM EVEN IN THE COUNTRY. ORDERED "IN STOCK" PIPES 3 WEEKS AGO AND JUST BEEN TOLD IT'LL BE AT LEAST ANOTHER 3 WEEKS. COMPLETE SCAM COMPANY WILL RAISE WITH TRADING STANDARDS
Ryan from sky plastics is very helpful…
Ryan from sky plastics is very helpful and the staff at sky plastics are very helpful and I am very happy for thei service
waiting 3 weeks for my order
waiting 3 weeks for my order, promised call backs never happen, promised deadlines never happen. They should be put out of business
I got what I think is a great price and…
I got what I think is a great price and I had a problem connecting an 80mm pipe to an 80mm joint so I emailed them and asked for help.
I received a phone call promptly advising me what to do and they solved my problem.
Top class service.
Very quick delivery
Very quick delivery, a pleasure to deal with.
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