Sleeping Giant Bewertungen 

I was very happy with the team, who did the installation and delivery, but I was very disappointed that there were parts missing (gas lift) and that I had to navigate through the warranty claims page and have to fill out forms instead of talking to a person to describe the situation, as the sales person in the shop only referred to the website.
I also could not access the Batch number for the claim, as the packaging was already removed and now I have to wait for a claim number. The process is inconvenient and it should be solved by the installation team rather than by the customer, if there are missing parts.

The regular updates of the expected delivery time (‘There are three deliveries before you’ etc) were useful, and the delivery guys managed the twists and turns of the 45 stairs well. A great idea to use the plastic covering of the new mattress to take the old mattress away!

Mattress
Great experience that’s why we have come back. Lovely experience with the lady salesperson- only her. Wouldn’t go to anyone else. Remember me & our dogs 🐕
Can’t wait to getting our new mattress. ❤️

Communicated arrival time and were punctual
Careful with delivery and transferring the item through the house - no damage done
Tidy and quick to assemble our item
Fantastic - thank you

Incredible products and service, notably Liana at the mile end store. 5 stars!!

Easy to track, team dropped off mattress with no issues. Very efficient.

Great job well done

Professional and friendly staff. (Betty)

Overall great service and prices at Sleeping Giant. Coral was professional, calm and very understanding, even with our kids running around in the showroom. She had great knowledge of all the products and gave us time to make a decision. Our order was ready earlier than expected. Prompt and efficient delivery service on a day that suited us.

Kept informed on delivery time, punctual and assembled quickly. Delivery men were very polite.

Came very early 7am, we requested afternoon. Also were rude.

We had such a great experience after a failed attempt at first delivery because our stairs were too narrow we managed to get it on the second. The delivery team were incredible and put a gas lift king bed together in 30 mins. They were respectful, efficient, great at their job and just lovely. Honestly we couldn’t be happier.

Friendly,professional,fast and clean, very happy with the service.

Wrong colour headboard, I never signed for the product that is not my signature, delivery not complete. They took the headboard and just dumped the items and left

Great delivery people super efficient and nice, great service too

Within the timeframe. Very friendly team. They took care of the item and unpacked and positioned the item, nothing was a drama.

This is my go to store for bedding. I've had about 4 purchases and on every visit the staff at Caringbah is exceptional. Even on a really busy day they seem to keep all customers happy without rushing anybody. They are engaging, informative, and smiling. The prices are also good compared to other stores in the centre.
I do not hesitate to give a 5 star experience.

Thanku for my amazing mattress
We are very happy and the sleep is just so comfy

Very helpful the ladies at Bankstown were when we were buying our mattress

Thanku again

The bed base came on time however the holes for me to screw in the legs weren’t put into the base. I’ve already gotten rid of my old mattress and therefore will have to sleep on the lounge until it is fixed. Yet to hear back from customer service to get it fixed and have no apology as of yet

The two lovely ladies working at the Helensvale store last Saturday were very thorough, patient and professional.
Excellent customer service 5 stars