Sleepvillage Bewertungen 

77
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great website which helped us build our bases and mattress choices. We were kept up to date as to when they would be delivered and acceptance of our order. When they were delivered a wonderful driver... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My bed is good quality, looks great and was a good price. The customer service team is next level, like literally the best customer service I have ever had, chat on WhatsApp its super easy, no AI chat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The original colour I ordered online wasn’t available, they contacted me within two days and worked with me to find a colour as close as possible, worked around my colour scheme in my room and gave m... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The bed itself is beautiful and good quality but the communication is questionable with this place. Guy asking for a screw driver and then couldn’t finish job for whatever reason said he’d return next... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

77 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(77)

68 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent mattress and great service

Excellent mattress and great service. The mattress is absolutely lovely really comfortable and lovely. A huge thank to Mustafa the delivery driver too! he was very helpful and kindly carried everything upstairs without any fuss. Couldn’t ask for better service all round. Highly recommend.🥰🥰🥰🥰🥰🥰🥰🥰🥰

25. Juni 2026
Bewertung ohne vorherige Einladung
Sleepvillage-Logo

Antwort von Sleepvillage

Hi Marina,

Thank you so much for your amazing review and recommendation! 🥰

We’re absolutely delighted to hear you’re loving your new mattress and that it’s providing the comfort you were looking for. It’s also fantastic to hear that Mustafa made such a positive impression. We’ll be sure to pass on your kind words to him he’ll be thrilled to know his helpfulness and care were appreciated.

Thank you again for choosing us. We hope you enjoy many years of comfortable, restful sleep, and if there’s ever anything else we can help with, we’re always here for you.

Regards
SleepVillage Team

Bewertet mit 5 von 5 Sternen

Delivery was spot on

Delivery was spot on
The delivery guys where excellent and very polite

21. Juni 2026
Bewertung ohne vorherige Einladung
Sleepvillage-Logo

Antwort von Sleepvillage

Hi Paul,

Thank you so much for your fantastic review!

We’re delighted to hear your delivery was spot on and that our delivery team provided an excellent, polite service. We’ll be sure to pass your kind feedback on to them, as they’ll really appreciate it.

Thank you for choosing Sleep Village.

Regards
SleepVillage Team

Bewertet mit 4 von 5 Sternen

The original colour I ordered online…turmeric

The original colour I ordered online wasn’t available, they contacted me within two days and worked with me to find a colour as close as possible, worked around my colour scheme in my room and gave me other choices I hadn’t seen. The new colour I got is actually much nicer and I it was delivered 2 days after we confirmed the new colour.
Was offered a refund if I didn’t find the right colour and were very polite and helpful throughout tbh! Delivery guys were great

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great purchase. Great delivery.

Great purchase. Great value for money. The beds are as described and look great. Delivery was very quick. The delivery guys, Jaahaan and Anza were brilliant. The van wouldn't quite fit up my lane so they kindly carried everything to my patio. Very pleased with this purchase.

25. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful bed.

Very happy with purchase. Bed is beautiful and made to my requirements. Beautiful colours to choose from. Customer service are extremely good with prompt replies to any queries.
Had an issue with a broken foot, immediately sent out a whole bag of replacements!
Will not hesitate to buy from this company again .

9. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So helpful, they were magic

So helpful. I am elderly and they did everything to make the whole experience painless. From the initial enquiry to the chaps who dismantled the old bed and installed the new, it was marvellous. I can’t thank them enough.

4. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Ordered bed and headboard and received items within 4 days. Excellent quality and easy to assemble. Very pleased. Would happily recommend to family and friends

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered an Evie bed and mattress from…

I ordered an Evie bed and mattress from Sleepvillage. I was carried along right from when the order was placed until it was delivered.Jay was quite helpful with communication.
The delivery guys too were professional, friendly and did a perfect job with the installation.The installation was swift and perfect.
My daughter saw it and was quite impressed.She will be placing an order soon.
Great bed, great service and my sleep has improved greatly.Keep up the good work guys

22. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Comfortable Bed and easily assembled

Ordered a double bed from this company. Thought I would have a wait but it arrived very soon after the order. We put it together ourselves but we might have been a bit heavy with the mallet putting on the feet and managed to break two. Emailed the company that day and got a response the next advising replacement feet would be with us the following day which they were. I think the feet could be a little more robust but can't fault customer services.

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service recovery : 5 stars or what

There was a small manufacturing error which I queried with SleepVillage upon delivery. They immediately acknowledged the error and promised a replacement. While the replacement was being made I was updated periodically on progress. Outstanding service and exceptional customer interaction

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Was looking for a bed that wasn't too…

Was looking for a bed that wasn't too costly and good quality and thats excaly what i got the bed looks amazing!!! and very comfortable, i love it. Honestly If your thinking about it just order from them you wont be disappointed. Delivery was super fast and the two guys who did the assemble was very polite and quick . Lovely bed

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great aftercare from sleep village

Great aftercare from sleep village, The engineers who visited my property were very professional and quickly understood the issue I was experiencing with my divan bed. I can’t thank them enough for how fast they arranged and completed the repair. Needless to say, I was very happy with the service and the repair. Many thanks to engineers, Jaahaan and Kyle .

9. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered 2 divan beds really love…

I ordered 2 divan beds really love them, unfortunately one was damaged couldn’t get one of the drawers to open got in touch and someone came and replaced the runners and now it’s working perfectly really happy with the service I received thank you would buy from you again

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Nice bed

The bed we ordered came within a few days, it is lovely quality very sturdy we did have a problem with the footboard as the slots weren't lined up correctly my other half just loosened the screws and it wiggled into place afterwards but this needs addressing also no instructions regarding the headboard fixings,that would help. The delivery drivers weren't very pleasant and although 2 men delivered only one was struggling up the drive with the bases of the bed my other half helped him neither actually spoke to us apart from saying goodbye, which was a bit disappointing, all in all we are pleased with the bed though

26. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great bed and communication

I have just completed my bed purchase with Sleep Village. The customer service from start to finish has been first class. The member of staff who deals with the orders, Jay, goes over and above what you would expect. Absolutely nothing is too much trouble for him. His response to queries, any time of the day or evening, is within minutes. A great representative for Sleep Village, who made the purchase hassle free. The bed arrived yesterday and looks great. Thanks Jay and Sleep Village!!!

28. Februar 2026
Bewertung ohne vorherige Einladung

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