The wrong item was sent out to me,a cheaper version of what I paid for.When contacted I was told they didn’t have what I ordered and paid for in stock! Sent me a returns label,parcel was returned ,tra... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Contacted Smart & Secure via email regarding shade driver battery not charging. Within an hour customer services replied. Requested me to return product via Freepost address, for them to check to see... Mehr ansehen
Unternehmen hat geantwortet
I went to showroom in Halesowen to view door smartlock range. All good, reception information & product knowledge was excellent, they couldn’have been more helpful. When at home,& fitting the new... Mehr ansehen
Unternehmen hat geantwortet
I have been working with the team at Smart and Secure for over a year defining all the kit for our new home. The technical advice has been fantastic, there is not only a great understanding of all the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Unternehmen für Gebäudeautomation
- Elektrofachmarkt
- Heimwerkermarkt
- Sicherheitsausrüstungsgeschäft
- Geschäft für Audiogeräte
Vom Unternehmen geschrieben
Welcome to the official home of Smart & Secure Centre, where we have a helpful, committed and friendly team to show you the latest Smart Home, Security and Automation products for your home or business. Established in 2020, Smart & Secure are endeavouring to provide a wide array of Smart Home Automation and Security products to both the public and the trade. We are based in the West Midlands with a 5000sq/ft smart showroom which incorporates quality products and expert staff that are able to assist you.
Kontaktinformationen
93 Dudley Road, B63 3NS, Halesowen, Vereinigtes Königreich
- 01384900262
- info@smart-secure.co.uk
- smart-secure.co.uk
4,1
Gut
62 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service
Excellent service . Immediately after order phoned to make sure the order was correct and made suggestions on further automated options. Ordered late Friday and received Saturday morning. Now that’s service for you!
18. Mai 2023
Antwort von Smart & Secure Centre
Hi Jason,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Excellent service
Excellent service. Good prices, quick dispatch and never any ordering issues
Thanks Guys
17. April 2023
Antwort von Smart & Secure Centre
Hi Peter,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Brilliant service and fast delivery
Brilliant service and fast delivery, going to buy more.
20. April 2023
Antwort von Smart & Secure Centre
Hi Paul,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Antwort von Smart & Secure Centre
Hi Robert,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Shade driver E1 battery not charging
Contacted Smart & Secure via email regarding shade driver battery not charging. Within an hour customer services replied. Requested me to return product via Freepost address, for them to check to see if they found the same fault. They checked and found that indeed the battery wouldn't charge. Sent me a replacement unit at no cost to me, express delivery. New product working fine...
11. April 2023
Bewertung ohne vorherige Einladung
Antwort von Smart & Secure Centre
Hi Neil,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Antwort von Smart & Secure Centre
Hi,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Ordered without issues
Ordered without issues, delivered without issues by Royal Mail.
Now product is installed and working as expected.
31. März 2023
Antwort von Smart & Secure Centre
Hi Dave,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
mixup on next day delivery but delivery…
mixup on next day delivery but delivery charge returned promptly and delivery still prompt.
29. März 2023
Antwort von Smart & Secure Centre
Hi Harry,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Speedy delivery
Speedy delivery
My Aqara G4 Smart doorbell was delivered the next day - I was quite surprised to receive it so soon. Overall a quick and effective process
27. März 2023
Antwort von Smart & Secure Centre
Hi Peter,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Easy & clear to use website
Easy & clear to use website. I needed check something about my order which was handled superbly by a courteous member of staff. My order arrived promptly the following day.
26. März 2023
Antwort von Smart & Secure Centre
Hi Peitro,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Excellent service
My order was processed efficiently and dispatched to arrive the next day.
23. März 2023
Antwort von Smart & Secure Centre
Hi Kevin,
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Awesome service as always!!
16. März 2023
Antwort von Smart & Secure Centre
Hi Andy,
Thank you so much for your review. We're Glad to hear you had a positive experience with our team, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Lots of stock and fast delivery
Next day delivery - they also called me to check if I needed help
15. März 2023
Antwort von Smart & Secure Centre
Hi Edoardo,
Thank you so much for your review. We're Glad to hear your pleased with your experience, If you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
I had ordered the wrong item
I had ordered the wrong item, so I contacted customer service. The staff were very helpful in helping to rectify this, and the dispatch of my exchanged items was quick.
16. März 2023
Bewertung ohne vorherige Einladung
Antwort von Smart & Secure Centre
Hi David,
Thank you for your review.
Were glad your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kind Regards,
The Smart - Secure Team
Very helpful staff provided excellent advice
I reached out to Smart Secure as i had a particular question about linking my garage motor to a security system. They provided extremely helpful advice and shared their expertise. Thank you.
13. März 2023
Bewertung ohne vorherige Einladung
Antwort von Smart & Secure Centre
Hi Ian,
Thank you for your review, Were glad we could be of assistance in regards to your question.
Please don't hesitate to contact us if you require any further assistance.
Kind Regards,
The Smart - Secure Team
Ordering was simple
Ordering was simple, arrived in good time.
A good response to a failed thermostat
11. Februar 2023
Antwort von Smart & Secure Centre
Hi George.
Thank you so much for your review. We're Glad to hear your pleased with your experience and found ordering with us nice and simple, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Fast and well packaged much better than…
Fast and well packaged much better than getting the bits on Amazon as smart and secure Center have a lot of stock to hand and fast dispatch in uk 🇬🇧
14. Februar 2023
Antwort von Smart & Secure Centre
Hi Mason.
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
Great staff always friendly and helpful.
28. Jänner 2023
Antwort von Smart & Secure Centre
Hi Jason.
Thank you so much for your review. We're Glad to hear your pleased with your experience, if you require any further assistance please don't hesitate to contact us.
Kindest Regards,
The Smart - Secure Team
So funktioniert Trustpilot
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