Amazing switch over from our previous VOIP provider whose customer service was atrocious. Soho66's Tech Team and Customer Service are UK based and you get to speak to someone straight away, who is com... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Mehr ansehen
Unternehmen hat geantwortet
Excellent Customer Service they are very responsive and helpful. You get through to someone very quickly and they all speak clearly. Whilst the telephone number was ported across to Soho66 I was kept... Mehr ansehen
Unternehmen hat geantwortet
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Vom Unternehmen geschrieben

- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Kontaktinformationen
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, Vereinigtes Königreich
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The smart option for start-ups and SME’s.
I found Soho66 4 years ago when I was setting up a company and needed a Voip phone. Since then I have used them for a second company.
The are efficient, knowledgeable, and easy to work with. When I need advice or help, the tech team is easy to talk to, offer great solutions, and make sure that I have what I need at that moment in time for my business. The systems are also such that as the company grows, I have enough additional options to add to my package that I don’t need to look at alternative services.
They really are the smart option for start-ups and SME’s.

Antwort von Soho66
I had a few technical queries after…
I had a few technical queries after installation which the (very) helpful and knowledgeable support staff answered very quickly.
These items were:-
1) I could not phone my own number from outside
2) when using the new phone to dial out, it did not come up with my phone number
3) It wasnot obvious where to block unwanted incoming calls

Antwort von Soho66
Amazing Service from Matthew
Amazing Service from Matthew!
Thank you so much to Matthew who was so lovely and patient with me when I was having issues with wanting to make multiple changes. Don't come across many people like this anymore and a credit to the Soho66 team!

Antwort von Soho66
Matthew in Soho66 Customer Service
Matthew in Soho66 Customer Service Team has been brilliant today, I had a complex issue changing settings on my account and he had if solved in 30 minutes.
I found Soho66 when my landline changed for fibre and decided to port my landline to a better provider than BT. I read up on Soho66 and decided to try them out. I very much doubt I'd move from them now , brilliant service, great prices. I'm really really happy with them.

Antwort von Soho66
10 Year Review
The teams at Soho are exceptionally good and even the most complicated of issues. Been using them for circa 10 years now. An easy recommendation for me to make for your business comms. Dedicated, Professional and Follow things through to the end.

Antwort von Soho66
I had a query with a credit note from Soho66…
I had a query with our monthly Soho66 invoice, due to a change in which payments are made.
I telephoned the customer number, given three options, number three for finances. I got through straightaway and spoke to Matthew, he explained everything clearly and precisely, everything done & dusted in-less than 10 minutes.
Great Company & Great Staff, I could not fault their service.

Antwort von Soho66
Customer Service
Customer Service - excellence
We have been a customer for as long as I can remember and no question or query is ever treated as being silly. Matthew helped today and was very responsive. I would highly recommend the service.

Antwort von Soho66
GREAT SERVICE
This company just cant do enough for you, always fast to respond always happy to help with your questions and tech issues I am so happy I joined, thanks Soh066

Antwort von Soho66
Great service
The service and support from soho66 has been fantastic. Matt and Rees on the tech support line have both been great.

Antwort von Soho66
It pays to be polite
Email contact started well but Matthew had clearly had enough of me. I took to the phone and am now happily connected thanks the the patience and friendly nature of Rhys.
Outstanding!
I have used Soho66 for many years.
They provide a great service at really economical prices. The staff are very helpful and knowledgable. Again today they answered my call really quickly. It's so refreshing not to be on hold for ages!!

Antwort von Soho66
All Round Excellent
Had a unusual finance query and couple of other things I needed to get clarity on, spoke with Steph in there finance department and within minutes not only did she resolve my query she was also happy to deal with my other queries. Get so many calls to switch providers and this is why I always NO. Thank you Steph!

Antwort von Soho66
Excellent customer service; good prices
Steph helped explain the solutions they have available and helped me find the best solution for our business. Quick responses to issues, and fast resolutions

Antwort von Soho66
Perfect technical support special the…
Perfect technical support special the guy Mathew he is a gem

Antwort von Soho66
Great products and service
From start (information about the service i required) to finish (cancelling service as no longer required). Always answered the phone and assisted me. I do not normally do reviews but in this case i wanted to let people know there are some companies out that still provide a great product at good value with proper customer support. Long may it continue.

Antwort von Soho66
Since 2017 I highly recommend their services.
I've been using Soho66 since 2017 and have always found their service superb. When I've needed support they've been there for me and helped me with my queries. Their sales and support teams are very professional. Their prices are very competitive and the range of features they offer is astonishing.
The service is extremely reliable, in fact, it must be getting on for 100%

Antwort von Soho66
Superb Service
Have been using Soho66 for over 14 years. The support and level of service is second to none. Always helpful and courteous.

Antwort von Soho66
Value for money service
Simple and straight forward set up and configuration. Value for money service.

Antwort von Soho66

Antwort von Soho66
Outstanding Customer Service…
Reece and Matthew - Outstanding Customer Service ....again!!
I have now contacted Soho66 on two separate occasion, and both times I was given the best service I have received in a very very long time!! I am very impressed with the level of service provided here.
Firstly, the calls are answered very quickly by (wait for it) actual real life people!! This is very rare these days and it is both refreshing and reassuring that there is someone on the line to help.
Secondly, the team are helpful, polite and quick to understand and help resolve a problem.
The first time I called, I spoke with Reece. He had a rather big job to do, helping me set up 3 of the wifi phones we bought. On his end, I know it was very straightforward, yet he was patient and repeated each step calmly and with good humour!
This is the second time I've contacted Soho66 and I was equally impressed. Matthew was very helpful in working with me to sort out the issue I was having. He, like in my previous call to Reece a few weeks before, was very good at listening to the problem and making it make sense to me, and most importantly, fixing it immediately.
I know to reps the issues are very easy and straightforward to fix, yet they never rush through the steps or resolution process - essentially they never make one sound too daft to manage. I am very impressed with Soho66 and I'm very pleased we choose them for our business. Thank you Matthew and Reece!

Antwort von Soho66
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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