Amazing switch over from our previous VOIP provider whose customer service was atrocious. Soho66's Tech Team and Customer Service are UK based and you get to speak to someone straight away, who is com... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Once again, you chaps knocked it out of the park! The support for setting up a remote app was superb. Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently... Mehr ansehen
Unternehmen hat geantwortet
Excellent Customer Service they are very responsive and helpful. You get through to someone very quickly and they all speak clearly. Whilst the telephone number was ported across to Soho66 I was kept... Mehr ansehen
Unternehmen hat geantwortet
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Vom Unternehmen geschrieben

- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Kontaktinformationen
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, Vereinigtes Königreich
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Best Prices and Best Experience
WOW! It’s rare these days to find a company that genuinely takes the time to help without making you feel like you’re asking too much. Thank you, Matthew, for your kind help setting everything up. It was a seamless experience. Appreciate 100% how much you care about your customers.

Antwort von Soho66

Antwort von Soho66
Customer service at its best!!
I have contacted Soho66 several times over the past 2 weeks speaking to Reece and Matthew on the sales side and later with Blain about setting up the phone.
Reece talked me through the final setup this morning and the help and advice that I have been given throughout has been exemplary, at no point was I treated as being stupid and each of them had the time and patience to go beyond my expectation to explain what was needed to ensure the system was left fully working.
With staff of this calibre this company is a showpiece of how customer service should be, well done to you all.

Antwort von Soho66
Thank you Matthew and Reece
Thank you Matthew and Reece, you guys were extremely helpful not only with info, but also with the setup of the products. Thank you for your patience and guidance.
We will recommend you to everybody, great company with focus on putting the client first.
You guys deserve more than the 5 stars, thank you again.

Antwort von Soho66
OUTSTANDING TECHNICAL SUPPORT
This is not the first Five Star review that I've written for Soho 66.
I'm still learning the ropes with the VoIP telephony, and have to remind Technical Support that they're effectively dealing with a Muppet 🤪
No matter, I've had to call upon Soho 66 several times over recent weeks, and far from criticising my stupidity, they've replied to emails promptly, called me back when they promised to, and delivered professional, courteous, expert, and helpful advice to me in a language even I can understand!
My particular thanks to Matthew and Reece for their kind support. Both men are a asset to Soho 66.
Thank you.
Sincerely.
Mr Thicky

Antwort von Soho66
Great Customer Service
I needed a VoiP solution and after researching multiple options online, I decided to get in touch with Soho66. The communication and onboarding was simple and easy. Guys are easy to reach via email and phone. I have been using the service for about 2 months now and so far it's been good.
Thank you Soho66

Antwort von Soho66
Absolutely Brilliant!
Absolutely brilliant! We were looking to get a VOIP system but had no idea where to start. We bought a load of VOIP phones and didn't know how to get them going but then Matthew and Reece gave a great personal service and got everything EXACTLY how we wanted it. I would thoroughly recommend Soho66, for us, there is nowhere else to go for this!
Tyrone, Lenguax, UK

Antwort von Soho66
Excellent and patient service
Excellent and patient service. top notch. Caller couldn't have been more hopeful

Antwort von Soho66
Always good customer service with Soho…
Always good customer service with Soho whenever we need support. Recently Matthew was particularly helpful and patient in setting up a complex call divert menu. Thanks again 😊

Antwort von Soho66
VoIP worldwide on my Pixel 6 Pro…
I wanted to be able to use our VoIP number, which we've had with Soho66 since we moved from Kew years ago, away from home and especially on a forthcoming Caribbean holiday. The support from Soho66 was fantastic. I installed Groundwire on my phone, set it up with the excellent help page on the Soho66 website and it worked perfectly at once. Now I've got a different ringtone (from my mobile number) for incoming calls it is so easy to use and so very useful. And Soho66's call rates, UK and abroad, are ever so reasonable. Most months we pay them under £5 for the SIP service plus calls.

Antwort von Soho66
My experience with Soho66
My experience with Soho66, particularly with Blain, was excellent. Blain was very helpful and provided great support throughout my interaction with Soho66. Their service was efficient and professional, making the process smooth and straightforward.

Antwort von Soho66
Best of the Best
Best of the Best
They treat you very personal.

Antwort von Soho66
Blain and his colleague that I spoke to…
Blain and his colleague that I spoke to before have been absolutely charming and brilliant in helping me get this set up

Antwort von Soho66
We entered this transfer of our…
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support engineer Blain this was achieved in a few minutes. we appreciate this level of assistance which we could not have achieved without his professional assistance. May it work forever!

Antwort von Soho66
I have been using this service for over…10 years
I have been using this service for over 10 years, i have now retired and no longer need it, got to say they have been brilliant and helped me through the process and even sent me back the credit on my account, I would recommend this service 100%

Antwort von Soho66
I live in the Caribbean and I work for…
I live in the Caribbean and I work for a company in the UK I needed a UK number so I'm able to provide the services needed as a customer service representative and I have to say this company has been absolutely lovely I have not had any problems whatsoever I'm very pleased to be working with them

Antwort von Soho66
We were having a few technical…
We were having a few technical difficulties so I phoned the support department to ask for help. What a pleasant surprise to be answered immediately! Reece was patient, knowledgeable and efficient and had the issues sorted within minutes. A credit to the company. Many thanks, Alison

Antwort von Soho66

Antwort von Soho66
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