Spa & Massage  Bewertungen 308

I visited the Chiswick High Street branch for the first time and, unfortunately, the experience did not feel as calm or welcoming as I had expected from a spa/massage appointment.

I arrived 10 minutes early because it was my first visit, but the reception area seemed very busy, with staff debating something among themselves. I was asked to take a seat, which I did, but as other customers arrived after me they were offered tea while I was not, despite having been waiting there first. It made the welcome feel a bit inconsistent.

The massage itself was fine, but not enough to make me want to switch from my previous massage therapist, even though they are slightly further away from me.

I also bought an additional massage as part of an upsell at checkout, but I have since been unable to book them. The website keeps asking me to log in and then gives errors, even though I am already logged into my account and can see the massage in my account.

On top of that, the amount of upselling and promotional deals sent by text and email is excessive. It honestly rivals Temu.

Overall, the massage was okay, but the atmosphere, booking issues, and constant marketing have put me off.

Lovely massage. Irena was so professional and accommodating. She made me feel comfortable and adapted to my needs. Would definitely recommend.

It was a great experience from start to finish! I was welcomed with a drink and the staff were very friendly. The massage was amazing and met my high standards. I have already been back and can’t recommend them enough!

My therapist was very thorough and worked away all of my tension. I feel so much better after just one session and looking forward to returning.

very relaxing and very respectful staff

> I have had several sessions with Lois. As someone who engages in a wide range of sporting activities, I greatly value her professionalism and expert guidance, which have significantly improved my wellbeing and helped me prevent injuries.

I have been coming here for years and I have always had the best experience. The new Chiswick High Road location is stunning. You are greeted warmly and offered a tea or water and the surroundings are so calming. Special shout out goes to Dani and Duncan, as they are absolutely brilliant at what they do. I wouldn't go anywhere else :)

Every time I come here it’s absolutely incredible!! I always get a 60min deep tissue massage and it never disappoints, no matter the masseuse! Also the massage package deals are well worth it and such a nice treat at a fantastic price. So sorry I can’t remember names of every masseuse I’ve had but a few shoutouts below…

Had the best deep tissue massage with Maggie!! One of the best massages I’ve ever had and couldn’t recommend more. Maggie was incredible and made me feel so comfortable, focusing on areas I had tension in from my office job. Thank you!

Had another amazing deep tissue massage this time from Iryna!!! I can’t thank her enough that was absolute heaven and I’ll be booking with her again asap!! Loveliest woman and a 10/10 massage, thank you so much!

Booked a one hour sports massage which was great. Therapist used the perfect amounts of pressure and hit all the target areas. Will be back again!

I had a brilliant massage today with Natalia, I have been many times but this was the first time with Natalia I will defo be booking back in with her soon.

I’ve been using Spa & Massage in Richmond for a few years now. It’s always a high quality massage and great value for money. The employees are all lovely and take the time to listen to your needs. Ideal location in Richmond town centre.

Excellent friendly service.

We had a massage in Richmond spa and massage. The environment is calm and pleasing. Staff there are very friendly and helpful. The massage therapists are great at their job.

I really love this place, every time has been wonderful. It’s well organised, clean, and the tea is absolutely delicious! Every massage I’ve had here has been pure bliss

I have been a long standing customer of spa & massage. The front of house staff were so incredibly warm and welcoming, they made me feel relaxed. Ayzada did my treatment today and was so attentive and explained everything she was doing. I left feeling so relaxed thank you for such an incredible treatment.

First time visit to Spa and Massage in Chiswick today. First impressions were great with a clean and modern reception. This continued into the smart massage rooms. I booked Ben and he was as so friendly and professional. He quickly identified my problem areas of back and shoulders and got to work with a firm and professional session. After one hour I felt so much better. The massage was pretty strong but I knew I needed heavy kneading and pressure point releases were important. The end result was a very positive experience and good value for money. I wished I had had a longer session and I immediately bought additional sessions. I also would like to be in the area more regularly to make this a frequent visit. Many thanks Ben and team.

Amazing experience! Very professional staff, relaxing atmosphere, and one of the best massages I’ve had in London. Highly recommended!

Lovely local massage place. Had one of the best massages by Yulia. Would definitely recommend

All therephyst are excellent, really a nice experience overall, room temperature, clean and kind and attentive staff.

Such an incredible spa in my neighbourhood. Incredible masseuses, super clean facilities and lovely tea! Highly recommend.