Order was fulfilled without major issues. Seemed like the shipping got held up but after contacting customer support it was smoothly resolved
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Spade is the third smart watch vendor that i have dealt with. The first two, their smart watches were crap and the customer service was worse. Still waiting for replacement watches from both. Spade sm... Mehr ansehen
I ordered Gold stainless steel belt for my Smart Watch2 to Spade & Co. Unfortunately, they didn't have inventory for that. So, I switched my order to the Black one. I got it today. It took 15days sinc... Mehr ansehen
Unternehmen hat geantwortet
The watch battery is no.1 in longevity and I am pleased to use it, plus applications are effective. The customer service is great and timely responsive. I feel heard and they really try to help... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Spade & Co is a health and fitness brand committed to improving people's lives. Our goal is to empower everyone to live a healthier and more active lifestyle. Our latest product, the Health Smartwatch 3, is designed to help you track your daily activity, heart rate, blood oxygen level, and sleep.
Kontaktinformationen
5940 S Rainbow Blvd Ste 400 #62665, 89118, Las Vegas, Vereinigte Staaten
- (725) 900-3426
- hello@spadeandco.com
- spadeandco.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
I love my Health4 Smartwatch
I love my Health4 Smartwatch! It does everything I need it to do: timer, find my phone, count steps, monitors sleep, oh and it tells time! I charged it after a week, but it could have been longer, and it went from 31% to 100% in about 45 minutes. I can answer, reject or talk on phone calls, and so much more! I have only had it for a week, so we are still getting acquainted. The customer service is so responsive and amazing. I would highly recommend this watch.
Four stars
I would leave 5 stars had it not taken a week and 12 e-mails before getting a phone call. Up until Trisha called I would have rated my experience 1 star. She was extremely helpful, and the issue was resolved in less than 5 minutes. Thank you, Trisha, you are a true customer service expert

Antwort von Spade & Co
The watch tracks the basic health…
The watch tracks the basic health essenstials and my communication alerts. Particularly the abillity to make an EM call, since I live alone.
Great product and easy to use
Communication is excellent and the…
Communication is excellent and the customer rep is understanding.
The company that gives the most, for so little
The company, offers, several, great products-some that, are, specifically, for health, and wellness. The smartwatch, that, I ordered, is fantastic- as it not only has many features, for health, wellness-but other features, that, are used, often. Also, I do like, that, the company, provides, many different payment options-which, is great.
Quick and helpful response
I had unwittingly deleted the app that was synced to my health watch. When it was time to change to daylight savings time. I couldn't do so. I sent a message to Spade and company explaining my dilemma and they got back to me immediately with information on how to download the app and sync it to my watch again. They gave me very clear instructions which I appreciated and can't thank them enough for their quick response.
Excellent return/refund experience
We weren't able to use a watch that we ordered. On discovering this, we began communicating with customer service and after following instructions for a return, we were continually informed until we received our refund. Best service ever. Thank you, Winnie, Nick and Judy!!
I got the help I needed and…
I got the help I needed and accomplished what I set out to do. My customer service Nick was great!
I love my new watch
I love my new watch! It is colorful and easy to read. I had trouble reading my old watch outside. It has a lot of options which is also nice.
They never gave up
My contact, Trisha, never gave up on me. I'm 72 and found some of the icons a bit confusing. Iwas trying to resolve my problem my way, and didn't fully grasp what I really should be doing. About 4 very patient emails later, I was able to solve my issue. Thanks Trisha 😊
Digital Immigrant needs real people with a direct phone number!
I have been frustrated that my watch froze after trying daylights savings time and had a hard time finding a direct number for Spade & Co. However, once this digital immigrant found a direct phone number (old school) I talked to a real person (Trisha) we were able to get my watch running perfectly again :) Trisha was very patient with me and didn't seem to mind repeating instructions, while asking clarifying questions. Great job Spade & Co having a phone number to talk with a real support person, helping with my real problem - well done!
Great fitness watch
Great fitness watch. Nothing hard to figure out. I forget I am wearing it. I dont have to pay any monthly fee. Easiest fitness watch I have ever used and affordable. I have had no problems with it at all.😊
I loved the watch but it just stopped
I loved the watch but it just stopped, black out, after about 4 months of use. Company offered ideas to "reset" but nothing works. VERY DISAPPOINTED in customer service. Too bad for a good product, if it just lasted more than 6 months!

Antwort von Spade & Co
Great Smartwatch
The Smartwatch is just as described. It arrived on time and was ready for use. It has so many wonderful features, I don't know what I did without it!
I had to get to know the watch first…
I had to get to know the watch first but now I’m in love! Thank you!
Love the watch and battery life
Love the watch and battery life, although the wake gesture keeps turning itself off. Could use an EKG. Otherwise, great.
The watch is easy to set up and use
The watch is easy to set up and use. Fast shipping.
Customer service always willing to…
Customer service always willing to help! Watch arrived on time!
Charge won’t hild
We ordered a Health4 watch for my husband. Less than 2 months in it held a charge for less than 24 hours. We contacted Spade & Co. , they emailed with some troubleshooting tips. We did them all to no avail. Emailed them twice, no further assistance offered. Do kot recommend.

Antwort von Spade & Co
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