Customer experience etc all is good. But by the end of the day we’re here to sell a car and the website offers very basic figures.. their best cost also is lower than your neighbourhood mechanic will... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After test drive, I addressed some issues regarding Engine mounting, all 4 suspensions weak, speaker not working, spark plug issue, engine noise. They promised me that everything will be done. Bu... Mehr ansehen
Unternehmen hat geantwortet
Had a pretty smooth experience buying a car from spinny. The car was delivered on time and the overall delivery process was well organised.the car was presented well and everything was explained prope... Mehr ansehen
Unternehmen hat geantwortet
I would like to thank spinny for making things right and ensuring my concern was addressed. Thank you for the exceptional support and commitment until the issue was completely resolved. I had raised m... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Spinny is the most trusted way of buying and selling used cars. Choose from over 2000 fully inspected second-hand car models. Select online and book a test drive at your home or at a Spinny Car Hub near you. Get a no-questions-asked 5-day money back guarantee and a free one-year comprehensive service warranty with Assured Resale Value on every Spinny Assured® car.
Kontaktinformationen
Indien
- spinny.com
3,3
Akzeptabel
822 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
OTP shared but Spinny hasn’t released by 2k yet
When I sold the car, I was told that they are going to hold 2k with them and I’ll get it once I share the OTP during RC transfer. Now it has been more than a month since I share the OTP for the RC transfer but hasn’t received my 2k yet.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi John, this is not the experience we wanted you to have with us and we are here for your support. Please share your contact details with us by filling in the given Google form: https://bit.ly/3kWbuVP so that we can reach out to you to help you regarding your issue. Squad Spinny
Issue resolved by the SM agent
Issue resolved by the agent and also, quick follow ups
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Irfan, thank you for your feedback! We're glad to know your concern was resolved and that you found our follow-ups prompt and helpful. We truly appreciate your support. #SquadSpinny
Good experience
Good behavior of staff.
Car quality ok.
Value for money ok.
Should be a little more responsive in making small fixes to the car before handover.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Vivek, thank you for your feedback! We're glad to know you had a positive experience with our team and found value in your purchase. We also appreciate your suggestion regarding responsiveness for pre-handover fixes and will continue working to enhance the experience for our customers. #SquadSpinny
While handover
While handover, cleaning was not done properly.
Under the carpet tons of dog hair.
Rear left tyre was keep leakey. It was not addressed while selling or delivering.
Number plate was broken condition. Sales team offered that will send the plates to home itself. You know what? Nothing happened till now.
Price also bloated compare to the equivalent model in market. Just the ready to pickup and varieties in view ended up with spinny.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Ramesh, we’re sorry to hear about your experience and understand your concerns regarding the vehicle condition, pending number plates, and overall value perception. We appreciate you bringing these points to our attention. Please share your contact details and car registration number with us via the Google Form https://bit.ly/3kWbuVP so we can review the matter further and assist you accordingly. Squad Spinny
Very bad battery condition.
Very bad battery condition.. I took car from Spinny on 13th April, just drive 110 Kms, not even two months battery is gone, I called to customer care nit at all good response from them and told that battery we don't have warranty... again i have to spend money almost 10K..
This is not good ...im not recommends.. over all bad experience
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Lalitha, thank you for sharing your feedback. As discussed, the battery related issue, based on a detailed review, the issue highlighted falls outside the purview of the warranty conditions. Hence, we’re unable to cover the repair under warranty. Thanks! We appreciate your understanding and are here to assist with any further queries. Squad Spinny
Overall experience was great except warranty and insurance which should be explained more properly
Overall experience was great, everyone was very understanding. Just one point that related to warranty and insurance they should be more clear as to what exactly spinny is going to provide.
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Sajal, thank you for sharing your experience! We're glad to know that your overall journey was great and that our team was understanding throughout. We also appreciate your feedback regarding warranty and insurance communication. We'll work towards making these details clearer and more transparent for our customers. Thank you for choosing Spinny! #SquadSpinny
It has been 248 days since I sold my…
It has been 248 days since I sold my car to Spinny, yet the vehicle has not been transferred. I have been following up on the transfer, but I am receiving no response from Spinny; meanwhile, fines totaling ₹17,000 have already been levied against the vehicle. Please let me know when the transfer to the new owner will be completed; if you are unable to do so, you may return the car to me.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Monu, we’re sorry for the inconvenience caused and understand your concern regarding the delayed ownership transfer and the associated challans. Please share your contact details and car registration number with us via the Google Form https://bit.ly/3kWbuVP so we can review the matter further and assist you accordingly. Please be assured that the Seller Protection Policy remains in place to support you throughout the post-sale process. Squad Spinny
Stereo system is faulty, Engine Sound
Stereo system is faulty, at the time of demonstration, Spinny said, it is running problem but Bluetooth is also not working. Radio is horrible
There is too much sound in Engine
Suspension is not good, not able to clear small hump without touch while sitting four person including driver
It is frustrating experience what I assumed as brand endorsed by Sachin
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Dileep, we’re sorry to hear about your experience and understand your concerns regarding the stereo system, engine noise and suspension performance. Please share your contact details and car registration number with us via the Google Form https://bit.ly/3kWbuVP so we can review the matter further and assist you accordingly. Squad Spinny
It's not a good experience but better than other places
1. During first visit time ,the seller Man at counter told for more discount,but later on he didn't do as per his promise.
2.Behind the back seat , the platform for bag was not given with the vehicle.
I hope in future the coy will improve their service and handling with new buyers (First time buyer ).
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Amit, thank you for sharing your feedback and for choosing us for your first car purchase. We regret that certain aspects of your experience did not meet expectations, and we appreciate you highlighting them. Please share your contact details and car registration number with us via the Google Form https://bit.ly/3kWbuVP so we can review the matter further and assist you accordingly. #SquadSpinny
It was good service..I got my…
It was good service..I got my compensation also....thanks to spinny
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Sunil, we are glad to have been able to help you. Thank you for the mention. #SquadSpinny
Very Bad experience with Spinny they…
Very Bad experience with Spinny they are Lier, Fraud, And Cheater At the selling time they promises very much but they Dont Provide any service For Example , They make us fool on the name of waranty, They make us Fool on the Name of Many services
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Akhtar, we’re sorry to hear about your experience and understand your concern regarding the support and warranty-related services. Please share your contact details and car registration number with us via the Google Form https://bit.ly/3kWbuVP so we can review the matter further and assist you accordingly. Squad Spinny
Spinny team has resolved my issue in a…
Spinny team has resolved my issue in a a very short time.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Siddhartha, thank you for your feedback! We're glad our team could resolve your issue quickly. We appreciate your trust in Spinny. #SquadSpinny
Good experience with Spinny
Good app interface, very supportive team, guided and supported throughout the purchase process, concerns were promptly addressed. Car handover process and paperwork was streamlined and smooth. Only improvement area could be the prices - bit premium, could be more competitive.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Sarfaraz, thank you for your valuable feedback! We're glad to hear that you found the app easy to use and that our team could support you throughout your car-buying journey. It's great to know the handover and paperwork process was smooth. We appreciate your thoughts on pricing and are happy to have your perspective as we continue striving to deliver the best value and experience. Enjoy your new car and happy driving! 🚗 #SquadSpinny
Great experience buying from Spinny
I recently bought a Maruti Suzuki Dezire from Spinny and it was a fantastic experience. I visited their Hinjewadi Park in Pune and staff promptly attended to me, asked me about my requirements and budget. Based on that they provided test drives and post the selection of right car, the paper work was hassle free. The car was handed to me within a couple of hours after all the checks and cleaning. I entered and exited the spinny park with my new car in a matter of 3-4 hours! Post buying, the car has been working in good condition and I don't have any complaints yet. Overall I will highly recommend Spinny for buying and selling second hand cars.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Nishant, thank you for sharing your wonderful experience! We're delighted to know that our team at Hinjewadi Park made your car-buying journey smooth, hassle-free, and efficient. It's great to hear that you're enjoying your Maruti Suzuki Dzire and that everything has been working well post-purchase. Your recommendation means a lot to us. Wishing you many happy miles ahead! 🚗✨
#SquadSpinny
Thank you Nishank and spinny team for…
Thank you Nishank and spinny team for resolving my issue on priority basis. Thanks for your support
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Yash, we’re glad to know your issue has been resolved. Thank you for the confirmation! 🙌 Your kind words truly mean a lot to Nishank and us. We’ll be sure to pass on the appreciation. Thank you for making our day!
Already repaired some part
Already repaired some part, car airconditioner is not working. No after sales service no one answer my call or whatsapp msz
1. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Prashant, we understand your frustration with the issues you've faced and are eager to resolve it for you. Please share your contact details with us by filling in the given Google form: https://bit.ly/3kWbuVP so we can improve your experience. Squad Spinny
Antwort von Spinny
Hi Shahbaz,
We're delighted to know that we were able to provide you with a positive experience. Thank you for taking the time to share your feedback.
We truly appreciate your support and look forward to serving you again in the future.
#SquadSpinny🚗✨
Kudos to Nithin
Nithin continously helped me after multiple followups with spinny other members,he stood unique and helped on this RC transfer, kudos to him
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Krishnan,
Thank you for your wonderful feedback. We're delighted to hear that Nitin's support and dedication helped make your ownership transfer journey smoother.
We'll be sure to pass along your appreciation to him. Thank you for placing your trust in Spinny, and we wish you many happy drives ahead.
#SquadSpinny🚗✨
Disappointed! Bad team & support, Spinny gurgaon
Disappointed with the support and service received from the team after giving my car. Full payment not paid till date. All commitments are fake. Avoid dealing with ROHIT from Spinny team. Always gives fake commitments and never picks up the phone to support you. I am dealing with Spinny, Gurgaon.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Anubhav!
Thank you for staying with us. As discussed, we have reviewed the matter and confirmed that there is no pending hold amount against the original RC as per the agreed terms.
We appreciate your patience and understanding. Should you need any assistance in the future, please feel free to reach out to us. Squad Spinny
Great Service from Expert People
I had a mixed feelings from the day i bought this car. Had a lot issue. Sincerely I was very much dissatisfied first due to service and promised I was made.Eventually Nishank was the person who continuously was in contact with me to fix all the issue which I had. I must say he has patience to listen and keep calm even when the customer is very irrated. The way he handles to resolve the issue was fantastic. I would rate him 5/5 for the effort which he gave it to me.
Yes everything is not in his hand, it is the company which makes decisions and makes things delayed.
He was able to explain me every minute details.
I am happy that Nishank is with Spinny giving his best to make customer delight.
On the other hand i would also like to appreciate Ovesh for his effort to resolve the query on time.
He always gave me an assurance and never have me false hope.
He has great knowledge and was able to give me the correct decision with his expert opinion.
I was also happy when Mr Sushil stepped in to resolve one of my issue which indeed was done by someone else.
His visit to my place was his kind gesture in this tremendous hot weather but I had no choice as I had other commitments as well.
As a while I really feel that these 3 peple deserves special Award for their effort, knowledge and the expert level to handle the most difficult situations.
Hats off to every one.
I would really feel great if Spinny gives them a great achievement award.
Thank you everyone for all your services and the efforts that you have made it to me.
I am also touched when they said me if any issue comes further they can connect at any point of time.
Thank You You all deserve a huge respect.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Amal, thank you for taking the time to share such detailed feedback with us. While we're sorry to hear that your journey started with challenges, we're delighted that Nishank, Ovesh, and Sushil were able to support you with their dedication, expertise, and commitment to resolving your concerns.
Your kind words and recognition mean a lot to us, and we'll be sure to share your appreciation with them and the wider team. Thank you for your trust and support.
#SquadSpinny
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.