Splendid Spoon Bewertungen 155

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I enjoy each of the meal options I have chosen. It was very easy to set up my plan and make changes as needed. Splendid Spoon is excellent at sending reminders for each month's order. Deliveries ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They deliver right to my door step via FedEx. I start my day with Wellness Shot with ginger & lemon. A quick & easy dose of nutrients! All their meals are plant-based, gluten-free, GMO-free, r... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It arrives on time. My favorite is the Kabocha Congee Soup. I think I will edit my delivery moving forward to just be that soup for a bit!

Bewertet mit 5 von 5 Sternen

I have been a vegan and a chef for more than 11 years, I have tried more than 7 brands with delivery service, and Splendidspoon is the only one that meets all my needs. The variety is great, the flavo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferservice

Vom Unternehmen geschrieben

Busy can be healthy. Splendid Spoon delivers ready-to-eat, nutrient-dense, plant-based smoothies and soup nationwide. Only the freshest vegan, gluten-free, GMO-free, and soy-free ingredients.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

155 Bewertungen

5 Sterne
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Bewertet mit 1 von 5 Sternen

Screwed up orders and lousy customer…

Screwed up orders and lousy customer service. They have no phone number, so I have sent many emails that have not resulted in any resolution. Some weeks I receive no delivery. Other weeks I will get two deliveries. Because of expiration dates, I cannot save the smoothies ordered. There have been other problems with deliveries as well. All I get are emails promising to fix things signed “plant based love.” Nice words, but the screw ups continue.

10. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Splendid Spoon

Hey there — yikes, this sounds like a rough experience, and we’re truly sorry for all the trouble. We definitely want to make this right. Please email us at hello@splendidspoon.com with the subject TRUSTPILOT, and our founder will personally handle it.

Bewertet mit 5 von 5 Sternen

I love Splendid Spoon

I love Splendid Spoon! Food quality and taste is consistent and delivery is very reliable. Great way to ensure I have something healthy to eat always on hand, which is great when I'm always trying to figure out lunch.

28. Dezember 2024
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Antwort von Splendid Spoon

Thank you so much for the love! We are thrilled to keep you nourished.

Bewertet mit 5 von 5 Sternen

Delicious and healthy plant based meals…

Delicious and healthy plant based meals delivered to your doorstep! What more could one ask for? Ordering is simple and I love the ease of adjusting my delivery schedule. Website is very easy to navigate! Food is delicious and reheats well. Love the higher protein options recently added! Highly recommend to anyone looking for healthy plant based food packed with flavor!

9. Dezember 2024
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Antwort von Splendid Spoon

Thank you!

Bewertet mit 5 von 5 Sternen

I have been ordering splendid spoon for…

I have been ordering splendid spoon for almost 5 years. The taste of everything is exceptional, the variety is endless. I eat these for breakfast, I take them to the office. I appreciate the quality and nourishing healthy benefits. Thank you. I am a customer for life

9. Dezember 2024
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Antwort von Splendid Spoon

We are so grateful for your loyalty - thank you!

Bewertet mit 5 von 5 Sternen

Whether you’re vegan or just looking to…

Whether you’re vegan or just looking to make healthier choices, Splendid Spoon is a great option. I find the food very good. The soups are delicious. If you like more salt, you can always add. The frozen foods are great too. I like the smoothies but sometimes i add Splendid for more sweetness.
I have had no issues with service. Deliveries are on time. Highly recommend.

7. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Splendid Spoon

Grateful for the support :)

Bewertet mit 5 von 5 Sternen

Been using them for years started out…

Been using them for years started out just getting the smoothies, but now I mostly get the soups. I find it extremely helpful as a really busy person who has to eat vegan for health reasons now.

22. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Splendid Spoon

Busy can be healthy - we're super grateful for your support!

Bewertet mit 5 von 5 Sternen

Best Smoothies

Very happy with Splendid Spoon. Been a customer for three years. Smoothies are very healthy and delicious. Delivery has been reliable. Only two instances where there were problems, but that's because I live in a new housing development. I highly recommend Splendid Spoon.

25. November 2024
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Antwort von Splendid Spoon

Thank you!!

Bewertet mit 5 von 5 Sternen

Great food and everything else

All the dishes I've had have been great! The portions are exactly the right size too. The packaging is really good and your food stays cold all day until you get home to store it. Good plan

20. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Splendid Spoon

Thank you!

Bewertet mit 5 von 5 Sternen

Some real yummy smoothies!

Absolutely love a few of the smoothie flavors and their healthy ingredients. And some of the wellness shots. Haven’t really enjoyed the meals.
Three things I wish: more flavors I love, overall less expensive/more discounts, containers that aren’t plastic.

4. November 2024
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Antwort von Splendid Spoon

Noted! We are grateful for the support and feedback!

Bewertet mit 3 von 5 Sternen

I miss a more variety of meals other…

I miss a more variety of meals other than noodles or rice.

9. November 2024
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Antwort von Splendid Spoon

Thanks so much for the feedback. We'd love to hear more about what you're looking for. If you are willing to, please email us at hello@splendidspoon.com.

Bewertet mit 5 von 5 Sternen

Great job

Great job, as always, preparing healthy and yummy meals for us. Thanks!

4. November 2024
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Antwort von Splendid Spoon

Aw, love to hear that. Thanks so much for the support!

Bewertet mit 2 von 5 Sternen

Not ready for prime time

There are a lot of problems with this place. Firstly there is a weird sign-in whereby you enter your email and they email you a code (it says it sends by email and SMS also but it DOES NOT, which I found out from customer support when I had an issue and he said the SMS was not set up yet - why not remove this mention on your website?? As it wasted my time not knowing if my email or phone number was the issue, but I'm sure it was on their side). At some point I stopped getting this emails, so I HAD NO ACCESS TO MY ACCOUNT. I could not cancel, I could not change selections. I emailed them and on back and forths via email (since there is no phone support), he said my email address doesn't work so I wasn't getting the verification. Which is the SAME ADDRESS we were using to communicate, so obviously it did work. The email response times are slow, it's 1-2 days to get back each response. Because of this delay and my being charged for items I did not want, which I indicated in the email, but they didn't take off in time, he said I would get a credit for 2 items which I have yet to see (more than a month ago) and no response to 2 emails sent over the past month asking about its status.

I still continued to use them weekly after the log-in issue was resolved, but my last order I was supposed to get 14 items and I recd only 12! And 4 items I requested were not there but 2 items I did not request are there. I sent an email 2 days ago and no response yet. Not even an acknowledgement that my e-mail was received, isn't this a standard practice everywhere else?

I just cancelled my subscription and if I do not get at least a credit for the 4 items I will pursue additional action against this company.

5. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Splendid Spoon

Hi loiuyew! Firstly, we are so sorry for the terrible experience communicating with us. It sounds like you have had a number of issues, across different parts of our business, and we'd really like to make this right. Please email us at hello@splendidspoon.com with subject: TRUSTPILOT so our founder can work with you directly. This is certainly not how we strive to develop trusting relationships with our customers. Our apologies again.

Bewertet mit 1 von 5 Sternen

2 repeat orders showed up the same day…

2 repeat orders showed up the same day which I think was a mistake and one week after a prior order where half of the soups were busted due to the new stupid packaging.

27. Oktober 2024
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Antwort von Splendid Spoon

Hi Brooke - yikes, we definitely want to make this right for you, as well as look into what might have gone wrong with the soup packaging. This is not good for you or for business! If you can email us at hello@splendidspoon.com with subject TRUSTPILOT we will jump on it.

Bewertet mit 5 von 5 Sternen

Great healthy options

Great healthy options
The food has been very good the whole time I have been a customer. I greatly enjoy how everything has improved over the years: the food has gotten even better, there are more choices, the website is much better, and the packaging is always of high quality.

22. September 2024
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Antwort von Splendid Spoon

Thanks so much, Daniel! We are always trying to imrprove the Splendid experience and grateful for your support!

Bewertet mit 1 von 5 Sternen

Delivery was late and food was leaking…

Delivery was late and food was leaking all over. Almost made me sick. Had to dispose of everything. Received refund....but horrible experience.

5. Oktober 2024
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Antwort von Splendid Spoon

Hey Lily - while I'm happy to see we were able to issue you a refund, I'm devasted that you had such a terrible experience! If you are willing to give us another shot, we'd love to send you a new box. Email us at hello@splendidspoon.com and we will try to make this right!

Bewertet mit 2 von 5 Sternen

Half of the order was missing and I am…

Half of the order was missing and I am waiting to get refunded for it.

26. September 2024
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Antwort von Splendid Spoon

Wow, so sorry that we didn't respond in a timely manner this first time around. If you are still looking to get in touch with us please email hello@splendispoon.com and use subject TRUSTPILOT. Our apologies again.

Bewertet mit 2 von 5 Sternen

Fewer items than expected

Hi,
I should be receiving 5 combo of soup, entree, noodle dishes and I only received 1 this time. Also, I am bad at remembering to make specific selections, but I got 4 of the dame smoothy with 1 other kind. Un cool!

25. September 2024
Splendid Spoon-Logo

Antwort von Splendid Spoon

Wow, so sorry that we didn't respond in a timely manner this first time around. If you are still looking to get in touch with us, please email hello@splendispoon.com and use subject TRUSTPILOT. Our apologies again.

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