Splendid Spoon Bewertungen 155

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I enjoy each of the meal options I have chosen. It was very easy to set up my plan and make changes as needed. Splendid Spoon is excellent at sending reminders for each month's order. Deliveries ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They deliver right to my door step via FedEx. I start my day with Wellness Shot with ginger & lemon. A quick & easy dose of nutrients! All their meals are plant-based, gluten-free, GMO-free, r... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It arrives on time. My favorite is the Kabocha Congee Soup. I think I will edit my delivery moving forward to just be that soup for a bit!

Bewertet mit 5 von 5 Sternen

I have been a vegan and a chef for more than 11 years, I have tried more than 7 brands with delivery service, and Splendidspoon is the only one that meets all my needs. The variety is great, the flavo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferservice

Vom Unternehmen geschrieben

Busy can be healthy. Splendid Spoon delivers ready-to-eat, nutrient-dense, plant-based smoothies and soup nationwide. Only the freshest vegan, gluten-free, GMO-free, and soy-free ingredients.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

155 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Negative stars due to poor order accuracy

Good lord, out of the 10+ food delivery services I have tried, this is by far the WORST regarding order accuracy. Even their customer service department, who started at first being accommodating, has now become incompetent as well. It's a shame because the smoothies, although expensive at $10 a pop, are really tasty and there is a decent variety. Long story short, I have had around 25 deliveries from them over a year and a half, and at least eight of them have had an issue. The issues range from items missing from my order (this happened 4 times), items being opened and spilling all over the other items (twice), items being swapped out in my order without asking/telling me first (once), and items sent in my order that literally expired the day I received the box (once). I finally got fed up and cancelled my subscription yesterday, because after they refunded 3 smoothies from my last order due to subbing out ones I did not want, they then only sent me 7 of the 10 smoothies I ordered and paid for in this most recent box. The part of their company that does the packaging has got to be the most incompetent group of people I have ever encountered in a shipping business. They need to fire everyone in that department, including management, and then rehire with new trainers. Utterly frustrating and ridiculous.

6. September 2024
Bewertung ohne vorherige Einladung
Splendid Spoon-Logo

Antwort von Splendid Spoon

Hey Brad - it sounds like you tried for a very long time to give us a chance and we just could not get it together. We indeed had a lot of issues in Q3 2024 related to fulfillment center changes (and team changes) as well as inventory stock outs. It sounds like you had one of the worst experiences across the board. While we understand we may not be able to win you back, we would still like to try. If you email us hello@splendidspoon.com our founder would like to make this right.

Bewertet mit 5 von 5 Sternen

My favorite busy day nutrition

I found Splendid Spoon a few years ago, I am always looking for fast nutrition meal replacements for busy work days. I love that it is fresh, easy and tasty. The company communication is great and the cost is comparable to most grocery meals and other meal plan options. Nothing to mix, no powders, just literally grab and go. Plus, I feel like they are always improving and revising.

3. September 2024
Bewertung ohne vorherige Einladung
Splendid Spoon-Logo

Antwort von Splendid Spoon

Thanks so much for the support, Michelle! Music to our ears. 😊

Bewertet mit 2 von 5 Sternen

The food is horrible

The food is horrible. What a waste of money. I changed my rating to 2 stars because Splendid Spoon refunded my money.

8. August 2024
Bewertung ohne vorherige Einladung
Splendid Spoon-Logo

Antwort von Splendid Spoon

So sorry to hear we couldn't make you happy, Dori. We have made a lot of changes to improve food quality, and hope to win you back.

Bewertet mit 5 von 5 Sternen

Flavor and nutrition!

Splendid Spoon is jam packed with flavor and nutrition! And you can't beat the price or the convenience of door step delivery. With super easy to heat insteuctions, it makes meal time easy and enjoyable. Thank you Splendid Spoon!

30. Juli 2024
Splendid Spoon-Logo

Antwort von Splendid Spoon

Thank you :)

Bewertet mit 2 von 5 Sternen

In the summer heat

In the summer heat, the brown box has been wet and torn. The food packages have been soggy and leaking. There are a few meals I like and order consistently, but they are getting old.

30. Juli 2024
Splendid Spoon-Logo

Antwort von Splendid Spoon

Hi Scott! Thanks so much for letting us know. We'd love to help you - if you email us hello@splendidspoon.com we can look into the carrier and fulfillment center handling your box. I also wanted to let you know that we have a number of new meals coming out (as well as updates to old favorites), starting in September. I hope we can keep feeding you!

Bewertet mit 5 von 5 Sternen

Love

Love, love, love their smoothies. Start each morning with one.

30. Juli 2024
Splendid Spoon-Logo

Antwort von Splendid Spoon

Thanks so much Mary! We love keeping you fueled every morning :)

Bewertet mit 4 von 5 Sternen

Don't like the new recipes as much…

Don't like the new recipes as much especially the vegan meatballs, bring back the old ones they were amazing!

28. Juli 2024
Splendid Spoon-Logo

Antwort von Splendid Spoon

Thanks so much for letting us know - we had an issue with our supplier of the previous meatballs. We are always trying to improve, and your feedback is helpful. I also wanted to mention that we will be bringing back some new and improved versions of our soups in the fall. I hope you can reunite with an old favorite!

Bewertet mit 5 von 5 Sternen

Convenient and Delicious!

I've been a fan of Splendid Spoon for a while now, and I have to say, their Blue Majik and Power Green Smoothies are two of my breakfast favorites. With my busy mornings & driving the kids to school, it's so convenient to have a healthy breakfast on the go.

I really appreciate the new feature that allows me to set my orders to arrive every two weeks and remember my favorites. Splendid Spoon makes it easy to stay on track, even on the busiest days!

16. Juli 2024
Splendid Spoon-Logo

Antwort von Splendid Spoon

love to hear it, thank you :)

Bewertet mit 4 von 5 Sternen

The food is delicious

The food is delicious! The service is a huge help as it saves me from meal planning and prepping. For me, the positives of this service outweigh the negatives. The negatives being changes in recent years that have made the smoothies and bowls less thick and thereby less filling. And, a few times my box arrived with an item missing. When I contacted customer service they said it was out of stock and they would credit my account. My point is I shouldn't have to contact them to get a credit if they knowingly ship my box with an item missing. They should immediately credit me without my asking. All that said, I still love the food and the time it saves me.

16. Juli 2024
Splendid Spoon-Logo

Antwort von Splendid Spoon

This is really helpful feedback - we will share with the kitchen and web product teams as we strive to improve. Thank you!

Bewertet mit 5 von 5 Sternen

Their meals are delicious and healthy

Their meals are delicious and healthy! Eating Splendid Spoon really helped improve my overall diet, health, and lifestyle where a lot of other things did not. It can be a little pricey but if you are able, it is worth it and they do provide a lot of incentives and discounts for members, plus the new option of changing your delivery schedule to be more intermittent really helps with budgeting! I always look forward to my boxes when they arrive!

21. Juli 2024
Bewertet mit 5 von 5 Sternen

Smoothies !!!

I’ve been a customer of splendid spoon since their beginnings. I have tried nearly everything but my favorite by far are the smoothies! They are hearty, healthy, and so good. Their soups/noodles/entrees are great and a wonderful quick vegan meal but for grab and go the smoothies win out.

24. Februar 2024
Bewertet mit 5 von 5 Sternen

Two years of great vegan food

I've been ordering from Splendid Spoon Marketplace for two years. They are the only vegan/gluten-free service I have found that does not require a subscription. The marketplace is expensive, but it's completely hassle-free. I order once or twice a month to meet the free shipping threshold, choosing a mix of meals, bowls, and occasional low-sugar smoothies. The food is good, and portions are reasonable. Shipping is prompt and while the dry ice is evaporated sometimes, the boxes are insulated well and my food has always still been frozen.

Customer service has been excellent. Within the past year, two orders had missing items because they ran out. Those were refunded before the order even arrived. They also cheerfully refunded me when a dish arrived in a crushed tray, and when they sent an incorrect item. They just asked for pictures, which is reasonable. Overall I'm very satisfied with the company and will continue to get some of my food there.

6. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

BEST Vegan Delivery Service

Splendid Spoon is my go to vegan delivery service! We love the variety, taste and convenience when we want a break from cooking. Everything is delicious! We've tried other services and you just can't beat the price and options Splendid Spoon has to offer. We've been using them for quite a while now and will continue to do so!!

25. Februar 2024
Bewertet mit 5 von 5 Sternen

I LOVE Splendid Spoon

I love the splendid spoon smoothies! I love their customer service, they are always responsive and amazing! THANK YOU for what you do, Splendid Spoon!!!

30. Jänner 2024
Bewertet mit 4 von 5 Sternen

Tasty but

I would like to see more options less sodium and well under 400 calories. For someone trying to lose weight, and improve overall health, there aren’t enough options.

30. Jänner 2024
Bewertet mit 3 von 5 Sternen

Love the food, packaging needs improvement

First let me say, I am a huge Splendid Spoon fan. The meals, noodle bowls, soups and especially the smoothies are delicious. The ingredients are fresh, and overall, I thoroughly enjoy their offerings.

However, I must express my disappointment with the packaging for the meals. Upon delivery, I noticed that the boxes were wet and torn, and some of the meal trays were broken at the edges. On one of the meal trays the corner was broken out with frozen food pieces falling out. Despite my positive experience with the food, the subpar packaging has led me to reconsider future orders. I will likely stick to ordering smoothies, soup, and noodle bowls, as these items seem to be better suited to the current packaging methods.

While I thoroughly enjoy the food from Splendid Spoon, I do believe there is room for improvement in the packaging department. With better packaging, I would have given a higher rating.

5. Dezember 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr