Email sent on Friday for quote to remove stairlift. Tel call received Saturday to give estimate and arrange date. Phone call Sunday to confirm time. Removed on Monday and paid very good price to me.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Would recommend Stairlifts Warehouse highly for anyone who needs a lift removal quickly, efficiently and cleanly. Simon came back with a fair offer and put the wheels in motion to remove free in 2 day... Mehr ansehen
Unternehmen hat geantwortet
Great service from start to finish, could not fault in anyway, the engineer John was so respectful to me and my property at such a difficult time. Thank you for this service which helps others re-use... Mehr ansehen
Just great service! Stairlifts Warehouse even came the same day; thanks to Jade on the phone for the great communication and support in arranging that. I received a good price for the pair of stairl... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Stairlift Warehouse is a UK-based specialist in the safe removal, recycling, and responsible resale of stairlifts. We understand that selling a stairlift often happens during a sensitive time in life. Whether following a house move, a change in mobility needs, or the loss of a loved one, we approach every collection with care, respect, and professionalism. Our engineers are polite, experienced, and trained to safely remove stairlifts without causing damage or leaving any mess behind. Unlike companies that simply scrap equipment, we focus on sustainability and reuse. Wherever possible, collected stairlifts are carefully inspected, tested, and reconditioned through our structured refurbishment process. Many units are given a second life, helping other families access affordable mobility solutions while significantly reducing unnecessary landfill waste. Parts that cannot be reused are disposed of responsibly in line with environmental and waste regulations. Our aim is to create a circular, ethical model that benefits homeowners, trade partners, and the wider community. We are a small, growing team that believes in honesty, transparency, and doing things properly. From clear communication and fair offers to prompt payment on collection day, we strive to make the entire process straightforward and stress-free. Stairlift Warehouse is the trading name of Wholesale Stairlift Services Ltd. We operate nationwide across the UK and are committed to building a trusted, long-term reputation based on genuine customer satisfaction.
Kontaktinformationen
Unit 2, Silver Court, Intercity Way, Pudsey, LS13 4LY, Leeds, Vereinigtes Königreich
- 0330 043 3908
- office@stairliftswarehouse.com
- stairliftswarehouse.com
4,9
Hervorragend
231 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very pleased
Prompt arrival. Good communication about process.
Neat and efficient Everything happened as promised
1. April 2026
Antwort von Stairlifts Warehouse
Hi there,
Thank you for your lovely review.
We’re really pleased to hear everything went smoothly, from prompt arrival to clear communication throughout the process. It’s great to know the removal was carried out neatly and efficiently, just as promised.
The work on this occasion was completed by Wesley, and we’ll be sure to pass your kind feedback on to him. He’ll be very pleased to hear your comments.
Thank you again for taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
Got a call back from a human after…
Got a call back from a human after inputting the chair details on the website. Totally realistic re the purchase price from them . No hard sell . Easy to arrange collection. Jo turned up on time, very polite & money transferred to me before he left . Simple and straightforward service with no catches .
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Mrs Mitchell,
Thank you for your wonderful review.
We’re really pleased to hear the whole process was straightforward and easy to arrange, and that everything was handled without any pressure. It’s great to know Joe arrived on time, was polite, and made sure the payment was completed before leaving.
Just to clarify, Joe is our removal engineer (Joseph) who carries out the work on site. We also have Joanne in the office, who we call Jo, who handles acquisitions and purchase negotiations, so we completely understand how the names can sound similar.
We’re glad Joe left such a positive impression and that everything went smoothly for you.
We truly appreciate your kind feedback and recommendation.
Kind regards,
The Stairlift Warehouse Team
Very good
Easy to deal with
The guy turned up on time transferred the agreed amount into my bank account and removed the stairlift.
He was a lovely guy and the whole experience was perfect.
20. März 2026
Antwort von Stairlifts Warehouse
Hi Barbara,
Thank you for your lovely review.
We’re really pleased to hear you found the service easy to deal with and that everything was completed smoothly, with payment made promptly and the removal carried out professionally.
The work on this occasion was completed by Jamie, who is no longer part of our team as he has since moved on to a new opportunity. However, he certainly made a positive impact during his time with us, and we really appreciate your kind words about the experience.
Thank you again for taking the time to share your feedback.
Kind regards,
The Stairlift Warehouse Team
What a wonderful company
What a wonderful company! We had no idea what to do with a stairlift in the house we recently purchased. The communication was great from the start. I filled in their online form (adding photos of everything because I wasn’t too sure!) then a lovely woman called Jade called me to confirm they’d received the photos, update the potential sale price (more than originally quotes which is always nice!) and got an engineer booked for a week or so later. Very lovely.
John the engineer called and sent a message to let us know he was on his way and got on with the job immediately! He checked the stairlift, and paperwork we had about it, had it all in working order and removed it without a hitch. He let us know what he was doing at every stage and even gave us tips on how to get rid of the marks left in the carpet from the stairlift.
John also made sure to call the office for the money transfer while he was there. I spoke to another very nice man whose name I can’t remember (sorry!) he quoted me the final sale price and checked that I was ok with it before Kohn started the removal. He transferred the money there and then and made sure it was in the bank before he hung up.
Overall an amazing team, great communication and would recommend to anyone who needs a stairlift removed
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Hope,
Thank you so much for your detailed and wonderful review.
We’re really pleased to hear the whole process was clear and well communicated from the start. It’s great to know Jade was able to guide you through everything and keep things moving smoothly.
We’re especially glad to hear John took great care during the removal, kept you informed throughout, and ensured everything was completed efficiently and professionally. We’ll also pass your kind comments on to the wider team involved in arranging the payment.
Thank you again for your recommendation. It really means a lot to us.
Kind regards,
The Stairlift Warehouse Team
Excellent service from initial enquiry…
Excellent service from initial enquiry and Jonn removed the stairlift very professionally and tidy. Money in bank instantly.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Elizabeth,
Thank you for your lovely review.
We’re really pleased to hear everything went smoothly from your initial enquiry through to the removal. It’s great to know that John carried out the work professionally, left everything tidy, and that the payment process was quick and straightforward.
We appreciate you taking the time to share your feedback.
Kind regards,
The Stairlift Warehouse Team
Excellent customer service
Clear communication ,
Quick response and a skilled technician who took out the Lift carefully . Thanks to Wes!
25. März 2026
Antwort von Stairlifts Warehouse
Hi Wendy,
Thank you for your great review.
We’re really pleased to hear you experienced clear communication and a quick response, and that Wes carried out the removal carefully and professionally.
We’ll be sure to pass your kind feedback on to Wes.
Kind regards,
The Stairlift Warehouse Team
Well done John
A great experience and so quick.
John was so polite and knowledgeable, the lift was removed without any issues.
The payment was also received immediately.
Many thanks
25. März 2026
Antwort von Stairlifts Warehouse
Hi Steven,
Thank you for your kind review.
We’re really pleased to hear you had such a great experience and that everything was completed quickly and smoothly. It’s great to know John made a positive impression with his professionalism and knowledge.
We’ll be sure to pass your feedback on to him.
Best wishes,
The Stairlift Warehouse Team
Easy to deal with and John did a great…
Easy to deal with and John did a great job removing the stairlift. Thanks to all involved.
24. März 2026
Antwort von Stairlifts Warehouse
Hi Andy,
Thank you for your great review.
We’re really pleased to hear you found us easy to deal with and that John did a great job with the removal. We’ll be sure to pass your kind comments on to him.
We appreciate your feedback.
Kind regards,
The Stairlift Warehouse Team
USE This trustworthy company
I spoke to at least 6 companies and this one was by far the best in terms of delivering on removal and excellent price. Other companies tried to tell me they were doing me a favour taking it away for nothing. I have no hesitation in recommending them, very fair and honest.
24. März 2026
Antwort von Stairlifts Warehouse
Hi there,
Thank you for your feedback.
We’re really pleased to hear that the engineer provided a superb service, but we’re sorry we couldn’t complete the removal on the day due to the van's capacity for the track.
As a growing family-run business, we're expanding our van fleet to serve all types of removals better. In situations like this, we would normally arrange for one of our other engineers in the area to return on the next round to complete the job.
We appreciate your feedback. We've noted this, and it helps us improve our planning and service going forward.
Kind regards,
The Stairlift Warehouse Team
Removal service exactly as promised
Service engineer arrived promptly at the agreed time. De-installation and removal of the stairlift accomplished efficiently.
Payment, per the agreed amount, made before starting the work.
Excellent service.
24. März 2026
Antwort von Stairlifts Warehouse
Hi Richard,
Thank you for your excellent review.
We’re really pleased to hear everything was carried out exactly as promised, from arriving on time to completing the removal efficiently. It’s also great to know the payment process was smooth and completed as agreed before the work began.
We’ll be sure to pass your kind feedback on to John, who carried out the job. He’ll be very pleased to hear your comments.
Thank you again for taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
Very efficient money paid into my…
Very efficient money paid into my account whilst engineer was here.
Jamie new what he was doing and removed the stairlift no fuss no mess excellent.
Good job.
23. März 2026
Antwort von Stairlifts Warehouse
Hi Kevin,
Thank you for your great review.
We’re really pleased to hear you found the whole process efficient and that the payment was completed while the engineer was there, giving you peace of mind. It’s great to know Jamie carried out the removal smoothly, with no fuss and no mess.
We’ll be sure to pass your kind feedback on to him.
Thank you again for taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
Great service …
John was very efficient and removal of the Stair lift was done quickly
Highly recommended
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Nikki,
Thank you for your great review.
We’re really pleased to hear John carried out the removal efficiently and that everything was completed quickly. That’s exactly the standard we aim to deliver on every job.
We’ll be sure to pass your kind feedback on to John. We truly appreciate your recommendation.
Kind regards,
The Stairlift Warehouse Team
Quick and clean removal of stairlift
Quick and clean removal of stairlift. Price good compared to others in the same field.
20. März 2026
Antwort von Stairlifts Warehouse
Hi Chris,
Thank you for your great review.
We’re really pleased to hear the removal was carried out quickly and cleanly, and that everything went smoothly from start to finish. It’s also great to know you felt the price was competitive compared to others.
We’ll be sure to pass your kind comments on to Aaron, who carried out the work. He’ll be really pleased to hear your feedback.
Thank you again for taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
The removal went smoothly
The removal went smoothly, quickly done with little mess. Price remained as agreed. No dramas. Good communication. Prices are not high for used stairlifts, but this company gave the best price I came across in this market.
18. März 2026
Antwort von Stairlifts Warehouse
Hi Peter,
Thank you for your fantastic feedback.
We’re really pleased to hear the removal went smoothly and that everything was completed quickly and cleanly. Clear communication and keeping things straightforward is something we always aim for, so it’s great to know that came across.
We’re also glad you felt we offered a fair and competitive price.
Thank you again for taking the time to leave your review.
Kind regards,
The Stairlift Warehouse Team
Excellent service
Excellent service, agreed a date, agreed a price, the removal took less than an hour, very good, would highly recommend
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Jayne,
Thank you for your lovely review.
We’re delighted to hear everything was agreed and completed smoothly and that the removal was carried out quickly. Providing an efficient and hassle-free service from start to finish is exactly what we aim for.
We really appreciate your recommendation.
Best wishes,
The Stairlift Warehouse Team
Jamie was excellent
Jamie was excellent. Did a really good job. Was very friendly and helpful.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Melissa,
Thank you for your lovely review.
We’re really pleased to hear Jamie did a great job and that you found him friendly and helpful throughout the visit. We’ll be sure to pass your kind comments on to him.
We appreciate you taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
StairliftWarehouse
StairliftsWarehouse engineer Jamie gave excellent customer service from arrival to leaving. Once Jamie assessed the job, he kept us fully updated with what he was doing, the payment process proceedure. Then once the dismantling and tidying up was complete and the payment had been recieved. We where very impressed with Jamie from StairliftWarehouse professionalism and efficiency, well worth 5 Star if not more.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Mr Bonney,
Thank you very much for your detailed and thoughtful review.
We’re delighted to hear you were impressed with the service Jamie provided from arrival through to completion. Keeping customers informed, carrying out the work efficiently, and ensuring the payment process is clear and straightforward are all things we aim to deliver on every job.
Jamie will be very pleased to hear your kind feedback. Thank you again for taking the time to share your experience.
Best wishes,
The Stairlift Warehouse Team
The chap in that came to remove the…
The chap that came to remove the stairlift was friendly and worked hard without any mess
10. März 2026
Antwort von Stairlifts Warehouse
Hi Iain,
Thank you for your great review.
We’re really pleased to hear the removal was carried out in a friendly and tidy manner and that everything was completed without any mess. That’s exactly the standard our engineers aim for.
We appreciate you taking the time to leave your feedback.
Kind regards,
The Stairlift Warehouse Team
Jamie- five star employee
Jamie kept us informed all of the way about running late due to previous jobs that day and was polite and a pleasure to deal with. He was very professional and explained everything that he was doing and removed the stairlift quickly and efficiently. He is a credit to the company.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Peter,
Thank you for your fantastic review.
We’re really pleased to hear Jamie kept you informed throughout the day and that you found him polite and professional. Keeping customers updated and explaining what we’re doing during the removal is something we always aim to do.
Jamie will be delighted to hear your kind comments. We truly appreciate you taking the time to share your experience.
Kind regards,
The Stairlift Warehouse Team
The firms representative
The firms representative, Jamie
An absolutely first class experience, Jamie arrived and found himself facing difficult odds, re stairlift size and length. Arriving well into the afternoon, he tackled his problems with smiles and total professionalism. Huge asset to Stairlifts Warehouse. A very valuable employee. Well done and my thanks Jamie. Rita
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Stairlifts Warehouse
Hi Rita,
Thank you so much for your wonderful review.
We’re delighted to hear you had such a positive experience. Jamie takes great pride in handling even the more challenging jobs with professionalism and a positive attitude, so he’ll be very pleased to hear your feedback.
Your kind words and recognition mean a lot to the whole team. Thank you again for your support.
Best wishes,
The Stairlift Warehouse Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.