Starplan Bewertungen 2 274

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very good customer service from Stephen in Bangor showroom listened to what ideas we had . From measuring planning and installation .very happy with the quality of the kitchen .Also Mark and his team... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sara was pleasant, helpful and really patient with me as I kept flitting about looking at different options! The communication from starplan regarding delivery and fitting was spot on. And the 2 fitte... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jennifer, our sales assistant was fantastic! A great attention the detail and made us aware of all possibilities and and things that could be done. She kept in regular contact via telephone and email... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered my fitted bedroom for a fantastic price inclusive of fitting costs due to an offer with 50% off plus an additional 10%, first person we dealt with in the shop was a bit frustrating but the oth... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Anbieter von Einbaumöbeln
  3. Möbelbauer
  4. Möbelhersteller
  5. Heimwerkermarkt
  6. Küchenmöbelgeschäft

Über Starplan

Vom Unternehmen geschrieben

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2274 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

We recently had sliding wardrobes…

We recently had sliding wardrobes fitted by Starplan Dungannon and the whole experience was excellent from start to finish.
A special thanks to Chantelle, who was fantastic throughout the entire process — from measuring up to helping with the design. She was extremely thorough with every detail, professional, and made sure everything was exactly right.
The joiners and fitters also did an outstanding job. The quality and workmanship are excellent, and the finished wardrobes look amazing.
We did have one minor hiccup along the way, but Justin, the manager in Dungannon, dealt with it quickly and professionally, making sure everything was sorted properly.
Overall, we are delighted with the service, quality, and attention to detail from the whole team. I would highly recommend Starplan Dungannon to anyone considering fitted wardrobes or sliding wardrobes.

18. März 2026
Bewertet mit 5 von 5 Sternen

Fantastic experience

Sara was pleasant, helpful and really patient with me as I kept flitting about looking at different options! The communication from starplan regarding delivery and fitting was spot on. And the 2 fitters were super efficient and helpful. I love my new bedroom - it is a wonderful haven. Thank you

26. Februar 2026
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Antwort von Starplan

Hi Anne, thank you for leaving us a review! Your positive feedback has been passed along to the teams! We are delighted to hear that you love your new Starplan bedroom! Thank you for choosing Starplan!

Bewertet mit 1 von 5 Sternen

We ordered our bedroom wardrobes from…

We ordered our bedroom wardrobes from the Warrington branch all smiles when they took the order however they didn’t tell us they were closing down.
I gave them the room size however the sales man came out with his digital tape measure and still got it wrong what an idiot them the fitters came too fit them and had to struggle to make them fit the sales man didn’t measure the correct length and it looked crap we had to get another unit which was taken from the display units because there wednesbury office wouldn’t allow them to order any more stuff the salesman also failed to put the mirrors door on the two bed side doors now that it’s fitted they won’t replace the two door for the one we ordered the two fitters have been made redundant shame as they were good lads in fact excellent and I wish then all the best, however starplan well I wouldn’t recommend them to anybody there service and that of the salesman were terrible and they don’t care know they’ve been paid. They had the cheek to ring me a week before the fitting date to say balance was due.
ALL I CAN SAY IS BUYER BEWARE OR BETTER STILL DONT BUY FROM STARPLAN👎👎👎

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Dear David, we have investigated the issues raised in your review. We understand there was a measurement issue relating to the slope in the room however the fitting team were able to resolve this on site. We apologise on behalf of the designer for this error and we are satisfied that the issue was resolved promptly by the installation team.
All of our bedrooms are designed using CAD software. This allows customers to visualise how the wardrobes will occupy the space within the room and enables us to manufacture the agreed design accurately. The length of the wardrobes was agreed between yourself and the designer, and on 4th March 2026 we received an email confirming that you were happy with the overall design. This design showed the distance between the door and the angled end wardrobe. It was only after installation that the distance became a concern and as a gesture of goodwill our store manager supplied an additional 900mm wardrobe unit.
Regarding the two mirrored doors you requested after installation, these were never part of the original agreed design. The plans approved by yourself clearly show a 3D image of the bedroom and no mirrored doors are included within the design. Although we do have a display in our showroom featuring mirrored doors as an additional option there was no agreement for this feature to be included in your installation. Additionally, these mirrored doors were not charged for.
All bedroom orders are required to be paid in full prior to manufacture and this would have been outlined in the correspondence sent following your purchase.

Bewertet mit 5 von 5 Sternen

Great furniture and staff

Was at the Newtownabbey store for bedroom furniture. Tony was very helpful not only in store but having to re arrange delivery date.
All arrived on date specified.
Thank you Starplan and thank you Tony.

26. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Astrid, thank you for leaving us a review! We are pleased to hear that we were able to accommodate you! Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

Tony in the Newtownabbey store was…

Tony in the Newtownabbey store was fantastic from start to finish. Nothing was a problem and I got exactly what I wanted ☺️ .

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Tracey, thank you for leaving us a review! Your positive feedback has been passed along. Thank you for going with Starplan!

Bewertet mit 5 von 5 Sternen

Extremely happy

Extremely happy with the service I received from Starplan.
In particular, I would like to compliment the joiners who fitted our wardrobes. They were so efficient, helpful, and professional. They worked to a very high standard and were also incredibly clean and tidy, they left the room absolutely spotless afterwards, which was very much appreciated.

The wardrobes look fantastic, and the whole experience from start to finish has been excellent. 

I will definitely be a returning customer. 

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Bronagh, thank you for leaving us a review! We are delighted to hear that your whole experience with Starplan, from start to finish was excellent! Your positive feedback has been passed along to the team! Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

Very good customer service from Stephen…

Very good customer service from Stephen in Bangor showroom listened to what ideas we had . From measuring planning and installation .very happy with the quality of the kitchen .Also Mark and his team that removed old kitchen and completed electrical work and plastering etc

23. März 2026
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Antwort von Starplan

Hi Dorothy, thank you for leaving us a review! Your positive feedback has been passed along to the teams! We are delighted to hear that you are happy with the quality of the kitchen! Thank you for choosing Starplan!

Bewertet mit 1 von 5 Sternen

Let down by the finer details …

Had a media wall fitted which included an electric fire , had to assemble and fit the fire myself 🤬 , noticed a few doors out of line , let the agent know and was assured I would be contacted , appx 6 weeks later nothing , sent a reminder and was assured I would receive a call that day , that was 5 days ago , still nothing , very disappointed .

12. Mai 2026
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Antwort von Starplan

Dear Mr Kerr, firstly, please accept our apologies for your experience with Starplan Furniture.
We have investigated the issues you experienced with the fire and understand there was a problem with the plug socket required for the fire on the day of installation, which prevented the fire from being installed correctly.
We are currently updating communication procedures with our design teams to help prevent any future misunderstandings regarding the installation requirements for Atmos fires.
Our installation team is also aware of your report concerning the door alignment issue and will contact you as soon as possible to arrange a visit and rectify this.
Thank you for your patience and understanding.

Bewertet mit 1 von 5 Sternen

Wow!, is it 1980?

Wow!, is all I can say about the in store experience in the Wednesbury showroom, completely uninterested staff who were shocked that we decided to leave.
Asked for a price for a unit they had on display that was exactly what we had been looking for and was told to "look around the corner at at stuff that's been reduced", no idea what corner she meant either.
Anyway, onwards and upwards as the service from the showroom right next door was fabulous.

10. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi, thank you for providing us feedback. We have spoken with the team who were working instore during your visit and we will review our customer journey experience. Thank you for your valuable feedback.

Bewertet mit 5 von 5 Sternen

Highly recommend

From start to finish Starplan is amazing. From the designers through to the installation team couldn't fault them.
Highly recommend them.

30. März 2026
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Antwort von Starplan

Hi Julie, thank you for leaving us a review! We are pleased to hear that you were happy with the service from start to finish! Thank you for recommending Starplan!

Bewertet mit 5 von 5 Sternen

From when we first went in

From when we first went in, the staff couldn't be more friendly and helpful especially Stephen who couldn't do enough to help us. Everything ran smoothly. Kitchen was fitted when we were told it would be. We are very pleased with our kitchen and would recommend Starplan and Stephen to anybody.

24. Februar 2026
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Antwort von Starplan

Hi Mr & Mrs Cardy, thank you for leaving us a review! We are delighted to hear that you are pleased with your new Starplan kitchen! Your feedback has been passed along! Thank you for recommending Starplan!

Bewertet mit 5 von 5 Sternen
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Antwort von Starplan

Hi Hazel, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Your feedback has been passed along! Thank you for going with Starplan!

Bewertet mit 5 von 5 Sternen

Brilliant

I have dealt with Starplan for many years along with my daughter. I have always been very pleased with the service and the quality/fitting of the wardrobes. However, today, Sid at the Cannock branch excelled. I have recently moved and took the wardrobes with me and two bedrooms have now gone into one. However, I was short of four matching handles. I searched everywhere to no avail and as a last resort phoned Starplan thinking I had no chance. Sid not only checked they had the handles still on supply at very little cost but said he would have them ready for ne when I went into the store. Thank you Sid and Starplan.

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Starplan

Hi Jan, thank you for leaving us a review on your aftersales experience! We are pleased to hear that we were able to assist you! Thank you for using Starplan!

Bewertet mit 5 von 5 Sternen

Great service and product

Great service and product, delivered within timeframe. Would recommend

26. März 2026
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Antwort von Starplan

Hi Sinead, thank you for taking the time to leave us a review! We appreciate our customers taking the time to do this! Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

Really pleased with my fitted bedroom

Really pleased with my fitted bedroom. The company was honest, helpful, and gave constructive advice throughout. Everything was completed professionally with great attention to detail. A smooth and stress-free experience from start to finish. We love our bedroom!

17. März 2026
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Antwort von Starplan

Hi! Thank you for leaving us a review! We are delighted to hear that you had a smooth and stress-free experience with Starplan from start to finish! Thank you for going with Starplan!

Bewertet mit 5 von 5 Sternen

Great job

Great job, in and out in a few hours

17. April 2026
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Antwort von Starplan

Hi Joe, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Bewertet mit 5 von 5 Sternen

Great Service

The service which Starplan gave was exceptional from planning the bedroom to final installation.
The salesman (Scott) was very knowledgeable and was able to design our bedroom to suit our requirements.
The installation team were very polite & professional when they came to instal the bedroom.
I would recommend Starplan and have no hesitation in using them again.

26. März 2026
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Antwort von Starplan

Hi James, thank you for leaving us a review! We are delighted to hear that you received exceptional service from start to finish! Your feedback has been passed along! Thank you for going with Starplan!

Bewertet mit 5 von 5 Sternen

Requirements and designs

The design representative listened to our needs and designed our bedroom furniture to our requirements

20. März 2026
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Antwort von Starplan

Hi Ken, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for choosing Starplan!

Bewertet mit 5 von 5 Sternen

Great service

Hassel free, pleasant staff and delivery drivers, on time and quick.

10. März 2026
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Antwort von Starplan

Hi Andrea, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

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