Stellarenergy Bewertungen 

221
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We just had ours put in with this company and from start to finish nothing a problem, Ryan was outstanding very kind & welcoming & most of all very helpful in sorting everything out & talking us... Mehr ansehen

Bewertet mit 1 von 5 Sternen

All organised....went away for ten days and the job should have been started on the day of my return. 9.45 the night before scaffolding going up I get an email saying they can no longer do it becaus... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Stellar energy project managed my Eco4 insulation, air source heat pump and battery installation. They were quick securing my grant funding. Each stage of the work was inspected and any snags were sor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My grant work has been completed and my previously cold old home is now comfortably warm and cosy. I was unsure about how much I would benefit from an air source heat pump as I had heard that they w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kessel- und Heizungstechnik
  2. auch in
  3. Unternehmen für Isolationsarbeiten

Vom Unternehmen geschrieben

Stellar Energy UK: Powering Homes, Empowering Communities At Stellar Energy UK, we believe energy should not only power homes, but also transform lives. As one of the UK’s leading renewable energy and retrofit specialists, our mission is simple yet powerful: to help homeowners and communities reduce their energy bills while contributing to a more sustainable planet. We work closely with trusted suppliers and energy companies including EON, OVO, Octopus Energy, and British Gas to deliver high-quality installations of solar panels, battery storage, heat pumps, insulation, and whole-house energy retrofits. Our expert teams are fully accredited and trained to the highest standards, ensuring every project meets strict compliance and safety regulations. From the initial consultation to installation and aftercare, we are dedicated to providing a seamless and professional customer experience. But what truly sets Stellar Energy UK apart is our heart for the community. We believe that business should be a force for good. That’s why we actively give back to the areas we serve. Stellar Energy proudly supports local charities, including Llanelli Mind and local disability sports teams, providing funding and resources that make a real difference in people’s lives. Whether it’s helping vulnerable households access grants to improve their home energy efficiency or sponsoring local grassroots initiatives, we are committed to empowering people as much as properties. When you choose Stellar Energy, you’re not just investing in your home’s energy future—you’re also supporting a company that believes in fairness, community, and environmental responsibility. Join thousands of satisfied customers who have experienced the Stellar difference. Lower your energy bills, reduce your carbon footprint, and help us build a brighter, greener future for everyone.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

221 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(221)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service

Cavity wall insulation, loft insulation and new boiler completed recently. I am very pleased with the organisation and the workmanship.
Everyone I dealt with was polite and efficient.

20. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Incompetent and rude.

I can honestly say I have never met such incompetence. Started off relatively well, survey done, then I was ‘forgotten about’. Loft insulation completed 4 months on but when it came down to the actual electrical work, I have been thoroughly messed around and fobbed off. I must have phoned 20+ times and I always get told ‘someone will call you back, and they don’t. AVOID.

15. Juli 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Hi Miss Davies
Can you please email customercare@stellarenergy.org please today, as I can’t locate you on our system as there are too many K Davies’s. We will get things sorted for you right away.
Regards
Simon
Stellar Energy UK
Update:
No one has contacted us to resolve the complaint. We will now cancel this off our system as per company policy

Bewertet mit 1 von 5 Sternen

Initially the company were great

Initially the company were great, had a surveyor out within a week, loft insulation done 1 week later then nothing, after trying to call email and getting nowhere I put a review on here, then next say had a call to say if I take off the bad reviews they would send out a plumber, they also advised as I had already had cavity wall insulation I could no longer have the boiler free, I advised them that when I spoke to someone on the first call I advised I already had cavity wall insulation 12 years ago, they advised I would definitely get a free boiler, the plumber arrived 5 days later that was 2 months ago and no call again so after starting my enquiry in March I have given up.

Thank you for your reply, when I made the first call to you in March I explained that I had already had cavity wall insulation in my property, the reason I asked was because other companies I had called had told me I needed to have the cavity wall installed with them to be able to have a free boiler, you advised me because I was having loft installation I would be able to have a free boiler even though I already had cavity wall installed, can I also ask why you’re coming back to me through trust pilot but never reply to calls I have made.

29. Juni 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Hi Emma
In order to get a free boiler, we told you that the cavity walls had to be insulated. The walls were already insulated when we did a survey at the property. We can however offer a 50% funded boiler without doing the cavity walls. The scheme stipulates the above rules that we have to abide by. Would you like a quote for a partially funded boiler?
Thanks
Stellar Energy
UPDATE: if we try to call back and get no answer then we leave response on here to let everyone know that we are a good company. We don’t shy away from any responses.

Bewertet mit 4 von 5 Sternen

Great company

Great company - efficient pleasant guys who arrived on time , put insulation in my roof and ...........
cleared up after with a hoover!!
Thank you guys.

16. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Loft insulation fitted by Dewey & Jordan- excellent service!

Dewey and Jordan arrived to fit loft insulation. Arrived before time and were very courteous and professional. They provided a full explanation of the work to be undertaken and once finished, and supplied an advice sheet also prior to leaving. From initial assessment, to the inspector George (who was so lovely), the loft insulation has been fitted within 7 days which is excellent. After being messed around and let down by so many other companies, we cannot fault these guys! Thank you!

16. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had arranged for a boiler and heating…

I had arranged for a boiler and heating grant for my grandfather, he’s been without gas for just under 6 years.. the workers and the company did an amazing job and was very easy to work with. They was a massive help in boosting my grandfathers mental health and understood the difficulties of the home. I would highly recommend. Thank you to the stellar energy team.! We are so great full for everything you have done.

4. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very professional job all round

Initial survey was professional and well explained. The two guys who came to fit extra insulation (Scott and Nicky) and lift lift boards etc today were great. Very professional, friendly, worked non stop and very clean and tidy. Explained things throughout... Excellent...!!

28. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Satisfied with loft isulation

The guys arrived on time, friendly and professional service, cleaned up after themselves, I would recommend their work.

20. Mai 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Many thanks and glad to be of your service.

Bewertet mit 5 von 5 Sternen

Thanks to Nicky & the team

Great job installing additional loft insulation. Really efficient workers and they cleaned up once finished.

20. Mai 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Thanks for the great review

Bewertet mit 5 von 5 Sternen

14/5/21

14/5/21 , AM :Marloes, Pembs
really excellent service from Jordan and Davey .They were very efficient and very helpful
Thankyou .

Ruth

14. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jorden and Dewey are a great team

Jorden and Dewey are a great team. they did an excellent job with the laying of additional insulation in my loft yesterday. They were due to arrive at 3pm but with stocking in traffic they came at 4 pm.they phoned me and let me know before 3 pm. Job was done and dusted very quick and clean. Thanks guys, job well done.

5. Mai 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Appreciate the excellent review

Bewertet mit 5 von 5 Sternen

Jordan and Dewi did a great job of…

Jordan and Dewi did a great job of insulating our loft. They dealt with a difficult strip out of old insulation and did a very professional fit of the new material. Very clean, polite and friendly. Highly recommended.

5. Mai 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Thanks

Bewertet mit 5 von 5 Sternen

Great service

The whole process was quick and ran smoothly and I was booked in very quickly once the survey was confirmed. Jordan and Dewi did an excellent job removing the old and installing new loft insulation. They were both very polite, helpful and knowledgeable. Thanks very much.

4. Mai 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Thanks very much.

Bewertet mit 5 von 5 Sternen

Ha stellarenergy install gas central…

Ha stellarenergy install gas central heating .absolutely excellent service throughout .would reccomend them to anybody .

29. April 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Thanks Mr Davison. We installed the loft, cavity and full heating system for them. They had old electric panel heaters and a brand new mains gas boiler and radiators throughout. We also fitted a Hive smart programer so Mr Davison can control the heat from anywhere. Another happy customer that didn’t pay a penny
Keep up the good work team

Bewertet mit 5 von 5 Sternen

stella energy employees

i have just had my loft insulated by the two most amazing people i have ever had the pleasure to meet,they did a brilliant job and also gave some fantastic advice,i would like to thank jordan and dewi so much ,both for thier proffesionalism and politness,many thanks,

28. April 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Thanks very much for the nice words

Bewertet mit 5 von 5 Sternen

Nicky and his team did an excellent job…

Nicky and his team did an excellent job with the laying of additional insulation in my loft today. They were due to arrive tomorrow but with having a cancellation in their listings for today, they telephoned me at 11am to ask if it was convenient for them to come a day early. This was fine with me and they arrived as agreed, at 12 noon, and the job was done and dusted, spick and span by 1pm. Thanks guys, job well done.

28. April 2021
Bewertung ohne vorherige Einladung
Stellarenergy-Logo

Antwort von Stellarenergy

Thanks again

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