I reached out to Stellar Scientific to follow up on an order we placed and they responded to my inquiry within the hour. I wanted to especially thank Michelle and Elisa on the team who are always so h... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DA... Mehr ansehen
Unternehmen hat geantwortet
The ordering process is good. The shipping is less so. This is our second order of glass vials. They are not well packaged and arrive broken. Perhaps this is unavoidable but there could be some additi... Mehr ansehen
Unternehmen hat geantwortet
This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Kontaktinformationen
10715 Red Run Blvd, 21117, Owings Mills, Vereinigte Staaten
- 4107652225
- leejay@stellarscientific.com
- stellarscientific.com
4,7
Hervorragend
699 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Stellar Scientific
Thank you so much John for your business and for making time to share about your experience with us! It is a pleasure taking care of you!
Elisa is the best!
Elisa was fantastic! She responded very quickly to help us place an order that we needed urgently. She went above and beyond and was a superstar!
28. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Stellar Scientific
Thank you so much Kateri for becoming a customer of ours and for taking time to let us all know about your experience with Elisa!
We will share this on our Slack channel so her colleagues can celebrate with her.
Thank you for choosing Stellar Scientific!
Connor's great customer service
Connor is always quick to respond to emails and gets me in touch with representatives from the other vendors you carry when I have a question about techniques and products. He also keeps me up to date on any deals you have going on, which helps our new lab budget. He makes keeping my lab stocked quick and painless, and I really appreciate him!
13. Juni 2024
Bewertung ohne vorherige Einladung
I had a great experience with Michelle…
I had a great experience with Michelle Monteith-Jones's customer service. She efficiently set up the repair for my bead bath and was always available to provide updates and answer any questions I had. After the repair, the bead bath arrived in perfect working condition. Thank you, Michelle, for your excellent service!
4. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Stellar Scientific
Thank you so much for your business and for sharing this incredible review about your experience with Michelle!
We share reviews with the whole company on Slack, so Michelle will see this and receive congratulations from her colleagues.
Michelle is a shining example of what making happy scientists looks like!
Thank you again
Undelivered
It’s not exactly due to you, but we only got 1 out of 2 items, so we paid extra and never got it.
Thank you for sending the replacement.
13. Mai 2024
Antwort von Stellar Scientific
Thank you for your business and for bringing this issue to our attention. According to FedEx tracking both items shipped together.
Our customer service team is looking into this right away and you will get an email update once we know more.
If the item was lost in transit, a replacement will be sent at no cost.
This will be resolved asap.
Thank you for your trust and for choosing Stellar Scientific
Michelle is wonderful !!
Michelle is wonderful! Pleasant, thorough and knowledgeable!
21. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Stellar Scientific
Thank you DM for your business and for taking a moment to give some love to Michelle. She sets the customer service bar high for all of us.
We are all students of Michelle Jones and grateful that she chose Stellar Scientific to call home. We'll be sure to share this with her.
Unparalleled Communication and Service
I couldn't be more impressed with the fast and friendly service we have received working with Belle. We had a lot of red tape and difficulties securing funds and approvals on our end, and Belle followed up regularly, and provided updated quotes repeatedly to ensure we had what we needed. All while having an outstanding and pleasant attitude. This transaction has made me very optimistic about using this company in the future whenever possible.
14. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Stellar Scientific
What can we say Brian? Your review touched Belle very deeply and made her so proud. She is an incredible member of the team. This is how she relates to everyone. Thank you for making her day and letting us know how much you enjoyed working with her.
Thank you for cutting us a deal on our…
Thank you for cutting us a deal on our benchtop incinerators. AND free shipping!
1. Mai 2024
Antwort von Stellar Scientific
Thank you very much Steven for your business and for making time to share what you enjoyed about your experience with us!
We love making happy scientists and love going above and beyond expectations.
This review will be shared with the team and your sales rep, Justin, will be acknowledged for a job well done!
I had a company employee call me.
I had a company employee call me to make sure I received my order. It was a very nice gesture. I am happy with my purchase and will buy from them again.
2. Mai 2024
Antwort von Stellar Scientific
We appreciate your business very much Michael!
Thank you as well for letting us know what we did right and for your vote of confidence!
If you recall the name of the team member who impressed you, we'd love to know so we can share your review with them.
Antwort von Stellar Scientific
Thank you so much Belinda for choosing Stellar Scientific!
And, thank you for sharing this important feedback with us.
We're aiming for the most hassle-free purchasing of lab supplies.
We appreciate your business very much!
Price is good and fast delivery
Price is good and delivery was very fast. Kits are good quality and work as expected (have used previously). Will buy again.
25. März 2024
Antwort von Stellar Scientific
Thank you very much for your business Guijin Lu and taking time to share your feedback about our service and the kit you purchased!
Antwort von Stellar Scientific
Thank you Madinah for your business and for taking time from your busy day to share about your experience with us!
We post reviews internally on Slack so everyone in the company can celebrate a job well done.
We are so happy to know we made you happy.
Thank you for choosing Stellar Scientific!
Antwort von Stellar Scientific
Thank you very much Dawn for your business and for sharing this wonderful feedback with us!
Let us know what we need to do to earn that elusive Fifth-Star!
We love making happy scientists and always look to do our best.
A good purchasing experience
Quick & easy account set up, ease of website use. Quick response, received item promptly, good price compared to competitors.
3. April 2024
Antwort von Stellar Scientific
Thank you so much Ellen for choosing Stellar Scientific to supply your lab with this item.
We are so grateful for your detailed explanation of what we did right!
We love making happy scientists.
Shipping free quality products with very competitive price
Excellent customer service? Fast delivery!
23. Februar 2024
Antwort von Stellar Scientific
Thank you Hafiz! We are so pleased to know we made you happy!
Antwort von Stellar Scientific
Thank you so much Felipe for choosing Stellar Scientific and for making time to share your experience with us!
We love making happy scientists!
A review like this tells the whole team they are achieving!
Highly Recommend for Lab Purchases!
I am starting a new lab and Raphael made the process incredibly helpful. I ended up buying as many of my items as possible from this company to make the process easier. I highly recommend!
27. Februar 2024
Antwort von Stellar Scientific
Congratulations Rhea on starting a new lab and for choosing us to be your supplier!
Raphael is well loved by his customers and colleagues alike. I know he will be touched to see this review.
We are honored to have the opportunity to take care of you.
Elisa Weaverling is a great salesperson…
Elisa Weaverling is a great salesperson and an asset to your organization, she's been very helpful getting me the products I need in a timely manner!
27. Februar 2024
Antwort von Stellar Scientific
Thank you very much Alex for your business and for letting us know about the positive experience you had with Elisa!
We share these reviews with the team so she will receive recognition and praise from her peers.
We love Elisa as well and she makes us proud every day.
Thank you again!
Your company followed up with me…
Your company followed up with me quickly about a potential delay to my order and offered multiple solutions in a kind and friendly manner.
15. Februar 2024
Antwort von Stellar Scientific
Thank you Ethan for your business and for this fabulous review! We love making happy scientists!
Prompt shipping! Great Company!
My order was shipped quickly! Love doing business with them!
13. Februar 2024
Antwort von Stellar Scientific
Thank you Nancy for your business and this wonderful review! We appreciate taking care of you as well!
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