food improvement request. Provide a salad buffet with undressed salads and other low calory food. Also steamed veg again low calorie healthy options. Thank you. Provide decaf real coffee not just... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This was our first time using the Dublin -> Holyhead and return sailing on the Stena Estrid with a cabin.. We have an 8-month-old baby, so the cabin was a great addition to our trip! Everyt... Mehr ansehen
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It's very frustrating to have to cancel my trip or if I get over to get someone on the other side to bring me to Pembrokeshire to get an Irish ferries ferry to return home. I can't understand such a c... Mehr ansehen
We went on day trip which was unbelievable value at 12e each. Have done this many times previously and I can never fault stena line. The service and customer care is second to none and the facilitie... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Stena Line Ireland
Vom Unternehmen geschrieben
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Kontaktinformationen
Irland
- stenaline.ie
3,9
Gut
348 Bewertungen
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Antwort von Stena Line Ireland
Good afternoon,
Thank you for your review. We’re delighted to hear that you found our staff lovely and helpful and we look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Boat was delayed again. And the boat itself was a disgrace
Boat was delayed again. Seems to happen nearly everytime I travel which is 2 to 3 times a year. Either delayed or cancelled. And the boat that was on the Ben My Chree is a disgrace. No cabins no wifi terrible seating area. Not near big enough for a journey like that. Everyone was complaining about the boat I spoke to a lot of other travellers. Im changing to irish ferries from now on as ive had too many bad experiences the last few years
11. Februar 2026
Antwort von Stena Line Ireland
Good afternoon,
Thank you for sharing your review.
We are really sorry to hear about the repeated delays and cancellations you’ve experienced travelling over. You should be able to rely on a consistent service, and we apologise that this hasn’t been the case.
We are also sorry that the replacement vessel didn’t meet expectations, particularly with the lack of cabins, Wi‑Fi, and limited seating. We understand how important these facilities are, and your feedback has been passed on to our team.
We appreciate you sharing your experience, and if you’d like to discuss this further, please contact our customer services team via the contact form on our website at stenaline.ie/contactform
Regards
Dave
Stena Line
Antwort von Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We’re delighted to hear that you found our check‑in and onboard staff very friendly. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Sea was rough so I didn’t move on way…
Sea was rough so I didn’t move on way to Uk the food looked very good. Staff pleasant and helpful. Duty free a bit small.
4. Februar 2026
Antwort von Stena Line Ireland
Good afternoon,
Thank you for sharing your review. We are glad to hear you found the staff pleasant and helpful, and that the food looked good during your sailing.
We are sorry the rough seas made it difficult to move around, and we appreciate your comment about the size of the Duty Free — we’ll share this with our team.
We hope to welcome you back onboard again.
Regards
Dave
Stena Line
Antwort von Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We’re delighted to hear you enjoyed great service, friendly staff, and an overall top-class experience. We hope to welcome you back onboard again soon.
Regards
Dave
Stena Line
Nice staff
Nice staff. Small boat and easy to get about.
Early arrival on the way back which meant we were home early
11. Februar 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for sharing your review. We’re glad you found our team friendly and the smaller vessel easy to move around. It’s wonderful to hear your return journey arrived early and got you home sooner. We hope to welcome you back again soon.
Regards
Dave
Stena Line
Antwort von Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We’re delighted to hear you enjoyed excellent service and a clean, comfortable cabin, and that our staff took good care of you. We look forward to welcoming you back onboard soon.
Regards
Dave
Stena Line
Hi thanks for contacting me .The…
Hi thanks for contacting me .The primary reason for my 1 star review is basically down to the fact of the ship used on the Rosslare to fishguard route the Ben ma cree which let's be honest is a very poor substitute for your usual ship. Then to make matters worse is the fare you charged me for the privelage .We are regular travellers with your selves and feel this is a blatant rip off .I purchased a house in wexford last June and have made many journeys and will do so in the future as my family live in worcester.
It would be nice to feel appreciated by your selves but you are up there NOW with Ryanair and that's an insult to Ryanair. It also would be nice to hear back from you in relation the some of the comments I have made. Regards in anticipation Paul Crosbie
10. Februar 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry to hear you were disappointed with your recent crossing. We understand your frustration with the temporary replacement and that the experience didn’t match what you’re used to. We are also sorry that you felt the fare didn’t reflect the service provided.
As a regular traveller your loyalty is appreciated and your comments have been shared with our team.
If you’d like to discuss this further please get in touch with our customer services team via the contact form at stenaline.ie/contact form
We hope to welcome you back onboard again in the future.
Regards
Dave
Stena Line
The most pleasant amazing and helpful…
The most pleasant amazing and helpful staff!! Apart from 1 older lady. But everyone else was so lovely and efficient!!
6. Februar 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that most of our team were lovely, helpful, and efficient. We’re sorry one interaction didn’t meet the same standard, and we appreciate you bringing it to our attention.
We hope to welcome you onboard again.
Regards
Dave
Stena Line
Rough seas, smooth journey
Rough seas both legs but the ship coped well. All services still available despite rough weather. Checkin and bus transfer worked really well at Rosslare. Very happy.
22. Jänner 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re pleased to hear the ship handled the rough seas well and that all services remained available throughout your journey. It’s great to know check-in and the Rosslare bus transfer worked smoothly too. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Antwort von Stena Line Ireland
Good morning,
Thank you so much for your 5 star review. We’re delighted to hear that you choose to sail with us when visiting family in the UK. We truly appreciate your loyalty and look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
No where to lie down
The current replacement ferry ⛴️ for the Fishguard/Rosslare crossing is substandard! And NOT up to the usual standards! Particularly the seats ALL had upright dividers to prevent anyone laying down! Dispite this being a nighttime crossing with NO available cabins! I did NOT arrive in Rosslare, refreshed and ready for my onwards journey!
4. Februar 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry that the replacement vessel on our route didn’t meet your expectations, especially on an overnight crossing without cabin availability.
We appreciate that comfort is important, and we understand your frustration with the seating. Your comments have been passed to the relevant team.
We are sorry that you didn’t arrive feeling rested, and we appreciate you sharing your experience with us.
Regards
Dave
Stena Line
Was really disappointed to receive a…
Was really disappointed to receive a message at 9.04 am that out 11.30 am was delayed by 120 minutes as we have a 2 hour journey to Belfast with an hour before sailing to aid with any roadworks etc. We had a 4 hours journey to Bingley after sail and accommodation and had to be in by 7.00pm. I contacted your company and said I would try to contact P&O to book the 12.00pm sailing from Larne to Cairnryan which we had to stop and try to get booked as internet kept freezing but eventually got booked and I called your company back and they said they would refund the 1st crossing as we still wanted to travel back with Stenaline on 1st Feb. In between I received another message to say that our sailing was cancelled but would accommodate us on the 3.30pm crossing but this was not suitable as explained before. This caused me an extremely stressful time and I was really disappointed that Stenaline did not offer any discounts off any future bookings that I have received in the past when sailings were cancelled. Booking ref is 93586845. Look forward to your response
4. Februar 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry for the stress and inconvenience caused by the delay and subsequent cancellation of your sailing. We appreciate how challenging this was given your long onward journey and the need to make alternative arrangements at short notice.
We are glad you were able to secure an alternative sailing and that our team arranged a refund for your original crossing while keeping your return journey in place.
Any vouchers would normally be sent out via email around 2-3 weeks post travel to affected customers. If you wish to discuss this further please contact our customer services team via the contact form at stenaline.ie/contactform
We hope to welcome you back onboard again in the future for a smoother experience.
Regards
Dave
Stena Line
Good pre travel information
Good pre travel information , kept me informed of boarding procedures etc
3. Februar 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for your review. We’re glad to hear our information kept you well informed ahead of boarding. We appreciate your feedback and hope to welcome you onboard again soon.
Regards
Dave
Stena Line
A fun trip on the Ben My Cree.
A fun trip on the Ben My Cree.
The little ship looked out of place next to the other ships in the harbour, but was equal to the lumpy conditions at sea.
The staff were friendly , efficient and professional.
3. Februar 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for your review. We’re glad the vessel handled the conditions well and pleased to hear our crew were friendly and professional. We hope to welcome you back onboard soon.
Regards
Dave
Stena Line
Antwort von Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We're delighted to hear you found your journey stress‑free and arrived feeling refreshed. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Great service
Great service, rarely have to book weeks in advance, and can always be accommodated. Good choice of sailing times
2. Februar 2026
Antwort von Stena Line Ireland
Good afternoon,
Thank you for sharing your 5 star review. We're pleased to hear you’ve experienced great service, flexible booking, and a good choice of sailing times. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Great first class lounge and good…
Great first class lounge and good communications if sailings are delayed.
5. Februar 2026
Antwort von Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We're glad you enjoyed the First Class Lounge and appreciated our communication during delays. We hope to welcome you back onboard soon.
Regards
Dave
Stena Line
When problems occur
When problems occur, as they do in this season, they are very good at compensating us.
Also the boat, though very tiny, was clean and tidy and welcoming.
29. Jänner 2026
Antwort von Stena Line Ireland
Good morning,
Thank you for your review. We’re glad our team could support you during the busy season and that you found the vessel clean, tidy, and welcoming. We look forward to seeing you onboard again.
Regards
Dave
Stena Line
Antwort von Stena Line Ireland
Good morning,
Thank you so much for your 5 star review. We’re delighted to hear you received great service and found our staff brilliant. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
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