Strength Shop Bewertungen 311

Received a rustle buckle and contacted customer support and they instantly offered a replacement. Amazing customer support team!!

I had a really insignificant issue with the belt I received. I was so impressed with the response - extremely quick and issue resolved within hours. I also needed some advice and, again, this was received promptly, professionally and in a way that was easy to understand. Combined with an outstanding product, I really couldn't be more impressed.

I ordered several items and they all arrived in good time. The smelling salts bottle was unfortunately cracked - only visible upon opening the packet, perhaps damaged in transit - while all other items were in perfect condition. I messaged via email and received an immediate response with offer of a replacement, actioned straight away. Grateful for the excellent customer service! Thanks

What an amazing company.
Reece was brilliant. My items were very good.

Had issues with the delivery, DPD's fault but strengh shops customer service was outstanding. Can't fault them at all polite and very efficient and getting the problem solved

Katie responded quickly when I asked about an out-of-stock item and set up an invoice for when it came back a week later. As always, the products are high quality. Great service!

Very rapid delivery, fine packaging. The goods were exactly as described on the website and top quality. Unfortunately I required a (weightlifting) belt a little larger than the one I ordered. Strength Shop replaced the item and I had my new belt within 3 days. Their representative was very polite and highly efficient, which was much appreciated, especially in a returns and replace situation. I’d recommend them without hesitation.

The best gym products on the market and no one else comes close. I’ve purchased hundreds of pounds of equipment and accessories and they’ve never let me down. They give you that 1% extra you need that in turn simply improves results in the gym! Exceptional customer service, the communication and speediness from the customer service team makes you feel valued they absolutely make sure your taken care of. Whether you’re returning something for a bigger size or need product knowledge they take care of you. ⭐️⭐️⭐️⭐️⭐️

Very good service, very fast as well.

Recently I purchased a belt from Strength Shop and only used it a few times. Just yesterday I noticed that there is a small tear on one side so I sent them a video of the issue as I wasn't sure if this was a mistake on my part that I didn't notice.

Even though they believed that it might be just a small user error / cosmetic damage and belt is safe to use, they still quickly sent me another one as replacement and it has already shipped today! Incredibly quick and user-centered customer service

I have purchased various items from Strength Shop over the past year or so. Unfortunately my most recent order arrived with the wrong belt. I contacted customer service and received a response very quickly. They have now arranged for a collection / delivery of the right belt on a day that suited me. Great customer service and communication. I will certainly continue using Strength Shop in the future.

They sent me a faulty item, I sent them some photos, they replaced the item with no questions asked. Fantastic service!

This is a great shop.
I ordered from Japan.
From the email correspondence before delivery to the detailed contact after delivery.
Everything was handled perfectly.
I have nothing but thanks to the store staff.
I'm also probably proud to be able to use Strength Shop products in Japan.
I'm looking forward to using the Hybrid Duffel Backpack when I travel.
Thank you for the great service and high quality product.

Great customer service, great products

My parcel was not delivered, partially Royal Mail not leaving a delivery card and partially me not tracking the parcel.
The issue was picked up within 12 hours of me raising it and a replacement has already been shipped.
No hassle, no questions, completely stress free. Brilliant service.

High quality gear with excellent customer service. You’ll pay 3 times the price for SBD and in my opinion it’s not much better. I’ve bought loads of stuff from SS and it’s always been decent. Only had an issue once which was resolved the same day.

Had an issue with the buckle lever for a belt I'd just bought. Messaged Strength Shop and they immediately sent a replacement. Brilliant customer service.
Thanks, Bob

Amazing customer service. Ordered a lever belt for my girlfriend. Emailed asking if I could have some spare screws for the lever. They responded to me same day and even posted them for free!

Amazing customer service, fast response to emails and able to satisfy my request of next day shipping