Sunrun Bewertungen 

1 058
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

La orientación con el vendedor fué clara. Se cumplió con el tiempo estipulado para la instalación. Los instaladores fueron muy responsables, hicieron todo muy limpio y organizado. Uno de los instal... Mehr ansehen

Bewertet mit 3 von 5 Sternen

For a not so savvy tech person the experience was pretty frustrating but I also received lots of help from Sunrun personnel. I’m not too sure about understanding about all aspects of the experience.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Well i have to say if it wasnt for Sage i probably wouldnt be writing this review. Sage was very patient and understanding of current issues i was having with my previously installed solar system... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

When I got my solar panels, the staff were very courteous, professional and showed respect to my property. I needed to get my roof repaired, they came and removed the panels, stored them in my garage... Mehr ansehen

Unternehmensdetails

  1. Solarenergieunternehmen

Informationen, die aus verschiedenen externen Quellen stammen

Sunrun is the #1 home solar panel company that allows you to lock in low energy rates. Take control of your electric bill. Ask about our home battery today.


Kontaktinformationen

  • Market Street 595, 94105, San Francisco, Vereinigte Staaten

  • sunrun.com

4,4

Hervorragend

TrustScore 4.5 von 5

1058 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(1 058)

736 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

As each problem came up

As each problem came up, Sunrun was there to help us get through it, very happy with your service

19. Oktober 2026
Sunrun-Logo

Antwort von Sunrun

It is wonderful to hear that our team was able to support you and resolve every challenge along the way. Thank you for sharing your positive experience and for choosing us to help you go solar.

Bewertet mit 5 von 5 Sternen

Austen was so helpful and very kind.

Austen was so helpful and very informative. Explained everything in a way for me and my husband to understand. He was very patient with us.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sunrun

We are thrilled to hear that our team member was patient and provided clear, informative explanations for you and your husband. Thank you so much for sharing your wonderful feedback!

Bewertet mit 5 von 5 Sternen

Over all doing well

Over all doing well. At times the tracking seems to drop off with blank spaces in both production and usage. I check about four times a week and see some blank spaces.

19. Oktober 2026
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Antwort von Sunrun

We are glad you enjoyed your experience overall. Thank you for sharing this feedback. We are looking into the gaps in your daily tracking data to ensure our system remains reliable.

Bewertet mit 5 von 5 Sternen

They took care of all the permits

They took care of all the permits, I didn’t have to worry about anything

19. Oktober 2026
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Antwort von Sunrun

We are thrilled that we could handle all of the paperwork and permits to give you a completely stress-free experience. Thank you so much for sharing your positive feedback!

Bewertet mit 5 von 5 Sternen

Installation went smoothly

Installation went smoothly. Over time my fuel bill has decreased & generator has been used. Very nice

19. Oktober 2026
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Antwort von Sunrun

We are glad you enjoyed your experience. We are happy to hear our setup went well and reduced your energy costs.

Bewertet mit 5 von 5 Sternen

Solar in Placentia a little slow

The approval process a little slow, mostly due to city process, but I was kept apprised of progress along the way!

19. Oktober 2026
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Antwort von Sunrun

We are glad you enjoyed your experience. We appreciate your patience with the city delays and are happy our updates helped.

Bewertet mit 5 von 5 Sternen

Sunrun has a very professional skill staff.

Everything sunrun representative explained to me, was on point. The installation only took a half day, and left my property spotless. Ill recommend sunrun to my family and friends.

19. Oktober 2026
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Antwort von Sunrun

We are glad you enjoyed your experience with our clear communication and quick, clean setup. We appreciate your kind words and are grateful for your willingness to recommend our services to others.

Bewertet mit 5 von 5 Sternen

What a wonderful experience

Convenience efficient professional polite

19. Oktober 2026
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Antwort von Sunrun

We appreciate you sharing your experience! It is wonderful to hear that our team provided a smooth, efficient, and polite service from start to finish. Thank you for choosing us to help power your home!

Bewertet mit 5 von 5 Sternen

Great job by SunRun

Great customer service and all around great service

19. Oktober 2026
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Antwort von Sunrun

We are thrilled to hear that you had such a wonderful experience with our team and our overall service. Thank you so much for taking the time to share your positive feedback!

Bewertet mit 1 von 5 Sternen

I worked here and installed a system of my own

I worked here and installed a system and both experiences were not good. Management are mostly clueless 20 year olds and the equipment is low quality and good luck getting a crew out when it breaks down to service it

19. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Sunrun

Thank you for your feedback. We are addressing our management training, equipment standards, and service response times to improve our overall operations.

Bewertet mit 5 von 5 Sternen

Solar Installation

Chris Crivello was wonderful in explaining the process and follow to make sure everything was going as he describe. He also came turn the system on late at night to ensure we were power up.

19. Oktober 2026
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Antwort von Sunrun

We are glad you enjoyed your experience with our dedicated team. We are happy to hear that the detailed explanation of the process and the late-night visit to activate your system provided great support.

Bewertet mit 4 von 5 Sternen

The install was good except the…

The install was good except the installation team had to move the electrical enclosure after the utility company said it wasn’t right.
The trench from the out building to the attached garage hasn’t been properly filled in and the stone border repaired.

19. Oktober 2026
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Antwort von Sunrun

We are glad you enjoyed your experience with the initial setup. We appreciate your feedback regarding the relocation of the power box and the unfinished ground restoration.

Bewertet mit 5 von 5 Sternen

The day of install the crew was on…

The day of install the crew was on time. They were very professional & explained everything that they were doing. It was quite impressive to watch. These guys knew what they were doing. They left the property just as they found it. We haven’t received our first electric bill yet but we are excited to see the savings. Parker & Shawn were the ones that came out to talk to us about getting solar panels installed. They are very nice young men & we really enjoyed talking to us. They are very knowledgeable & answered probably one hundred questions😭 I would definitely recommend Sunrun.

19. Oktober 2026
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Antwort von Sunrun

We are so glad you enjoyed your experience with our team. We appreciate you taking the time to share these kind words about our installation crew and our consultants. It is wonderful to hear that our staff arrived on schedule, maintained a tidy workspace, and took the time to answer all of your questions thoroughly. We always aim to provide a clear and professional experience from the very first conversation to the final setup. We share your excitement about your upcoming utility savings and are confident you will enjoy the benefits of your new system. Thank you for recommending our services to others.

Bewertet mit 1 von 5 Sternen

They just want your MONEY!

Sunrun purchased my solar system from Vivint and my warranty is good until 2029, Now my Solaredge Hub is not connected to the WiFi so I cannot connect the app to see if it’s outputting correctly? I contacted Sunrun and they want to charge me $700 to send a technician out to troubleshoot the issue? Or they want to charge me $500 a year for warranty service!!!! WHAT A RIPOFF!

1. Oktober 2026
Bewertung ohne vorherige Einladung
Sunrun-Logo

Antwort von Sunrun

Thank you for sharing your feedback. We appreciate you taking the time to highlight your concerns regarding the connection issues with your solar hub and the unexpected service fees you were quoted. We understand how frustrating it is to face these costs while expecting warranty coverage. To best assist you, please send us an email to resolutions@sunrun.com so we can look into this for you.

Bewertet mit 5 von 5 Sternen

It was alwaCommunicationsys easy to communicate with…

It was always easy to communicate with the company and we are content with the money saving aspect of the program.

19. Oktober 2026
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Antwort von Sunrun

It is wonderful to hear that our clear communication and the cost savings of the program met your expectations. Thank you for sharing your positive experience with us!

Bewertet mit 5 von 5 Sternen

Sunrun solar panels with Tesla battery…

Sunrun solar panels with Tesla battery backup power technology was installed and on line within 2 months. The backup power worked perfectly during the 14 hour power outage that we experienced on October 16th.

19. Oktober 2026
Sunrun-Logo

Antwort von Sunrun

We are glad you enjoyed your experience with our swift installation process. It is wonderful to know that our backup technology kept your home fully powered and safe during the recent fourteen-hour blackout. Thank you for your feedback.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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