La orientación con el vendedor fué clara. Se cumplió con el tiempo estipulado para la instalación. Los instaladores fueron muy responsables, hicieron todo muy limpio y organizado. Uno de los instal... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
For a not so savvy tech person the experience was pretty frustrating but I also received lots of help from Sunrun personnel. I’m not too sure about understanding about all aspects of the experience.... Mehr ansehen
Well i have to say if it wasnt for Sage i probably wouldnt be writing this review. Sage was very patient and understanding of current issues i was having with my previously installed solar system... Mehr ansehen
Unternehmen hat geantwortet
Eddy "Dash" is the best and most personable sales representative I ever worked with at any company bar none. Also - the crew doing the install were completely professional, courteous and communicativ... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Sunrun is the #1 home solar panel company that allows you to lock in low energy rates. Take control of your electric bill. Ask about our home battery today.
Kontaktinformationen
Market Street 595, 94105, San Francisco, Vereinigte Staaten
- sunrun.com
4,4
Hervorragend
1057 Bewertungen
Bittet Kunden um Bewertungen
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Puse placas para minimizar mi paga al…te
Puse placas para minimizar mi paga al sistema de LUMA pero mi factura me está llegando casi igual a lo que pago por las placas. Estoy decepcionada
25. Oktober 2026
Antwort von Sunrun
Hola, gracias por contactar a Sunrun. Comprendo perfectamente su decepción y quiero ofrecerle una disculpa porque su experiencia no ha cumplido con sus expectativas. Al invertir en energía solar, el objetivo es lograr una reducción significativa en sus costos de servicios públicos; por lo tanto, resulta sumamente frustrante que sus gastos mensuales totales (la factura de LUMA más el pago por el sistema solar) terminen siendo prácticamente los mismos que antes.
Analicemos con más detalle qué podría estar ocurriendo para poder resolver esta situación. La causa más frecuente de una factura elevada tras la instalación de un sistema solar es que la conexión de «medición neta» (Net Metering) con LUMA no se haya activado por completo o no se haya procesado correctamente. Para investigar este asunto, por favor envíenos un correo electrónico a resolutions@sunrun.com indicando su dirección y un resumen de sus inquietudes; de este modo, podremos asignar a un especialista para que le brinde asistencia.
Excelente servicio.
Excelente servicio.
El técnico que vino a mi casa es un excelente profesional
24. Oktober 2026
Antwort von Sunrun
¡Muchísimas gracias por tomarte el tiempo de compartir esto! Nos encanta saber cuándo nuestros técnicos brindan un servicio excelente y causan una muy buena impresión.
Representatives I worked with on the…
Representatives I worked with on the phone or in the field were amazing.
24. Oktober 2026
Antwort von Sunrun
It's wonderful to hear you've had such positive interactions with our team both on the phone or in the field. We love hearing when our team makes a real difference in someone’s experience.
panels went up fast
sunrun had my panels up in one day and my first power bill was way lower
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Sunrun
That's fantastic to hear, Nicole! It's great to hear you had a quick installation and that you're already seeing savings on your first bill. We’re glad Sunrun has been a good fit for your home.
Antwort von Sunrun
Glad to hear everything is working well, Jose! It's great that your enjoying the savings and that our installation team made the process smooth for you. Thanks for trusting Sunrun with your home!
All the staff were attentive and…
All the staff were attentive and polite. Always available to answer my questions.
23. Oktober 2026
Antwort von Sunrun
Thanks for sharing this, Ginny! It's great to hear all the staff were attentive and polite and were always available to answer your questions. Helping customers feel supported every step of the way is something we take pride in.
Antwort von Sunrun
So glad you had such a positive experience with us, Alvin! We really appreciate you taking the time to share it. Making solar feel simple and well supported is what Sunrun is all about.
My SunRun Team
I enjoyed working my sales representative (David) and my connection representative (Kevin). They were upfront with all of the timeliness, any issues that could arise during the installation process, and the entire process to completion. It was simply refreshing being told what was good and not, and what was going to happen along each milestone. I enjoy companies that can deliver what they Express from start to finish. This experience was wonderful!
23. Oktober 2026
Antwort von Sunrun
Love to hear this, TRobles! It's great to know David and Kevin kept you informed every step of the way and were upfront with your project. We'll be sure to share this with them!
From sales call to install and…
From sales call to install and inspections we were kept informed and everyone was very professional and easy to work with.
23. Oktober 2026
Antwort von Sunrun
Great communication and a professional team are exactly what we strive for! We're so glad everything went smoothly from your sales call all the way to your installation and truly appreciate the kind words!
Antwort von Sunrun
That's great news, Carlos! We're glad your enjoying your system and seeing a difference in your monthly payments. Thanks for sharing!
Met with Maverik,sales pitch was great
Met with Maverik,sales pitch was great. I knew my roof is old and it was discussed on that it wouldn't be a problem. Well, weeks later after multiple calls to get information I find is a no go because of my roof. Such a waste of my time. So make sure your roof is up to par or they will not work with you.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Sunrun
Thank you for your time and feedback. We regret that our communication regarding your roof's condition was delayed and caused a waste of your time. We are addressing this with our team to ensure clearer, faster assessments.
Antwort von Sunrun
We are glad you enjoyed our helpful staff. We will work to speed up our technical assistance.
The system generates enough to go off…
The system generates enough to go off the grid in the summer months. The salesperson is the problem and not Sunrun. Prior to signing contract, i was told that that Sunrise would pay for any contract break with my current power supplier would be paid by Sunrise. Salesperson never told ma about Elon Electric. Another thing is lack of communication and follow up. How do i recommend Sunrise when everything i was told is not true. You have to be straightforward for the layperson to decide
19. Oktober 2026
Antwort von Sunrun
We are glad you enjoyed your experience with the solar system's summer output, and we appreciate you taking the time to share this feedback. We hear your concerns regarding the misleading information about contract termination fees, the unexpected involvement of another utility, and the lack of clear communication from our representative. It is important to us that our process is transparent and straightforward for everyone. We are actively addressing these communication gaps with our team to ensure all future interactions are honest and clear.
Sunrun company the best employee they…
Sunrun company the best employee they have like shrilly she is best she helps a lot she is very professional and understanding
19. Oktober 2026
Antwort von Sunrun
We are absolutely thrilled to hear about your wonderful experience with our team member! Providing professional, helpful, and understanding support is what we strive for every day. Thank you so much for sharing your positive feedback and for choosing us for your solar needs.
Just happy with sunrun I been with them…
Just happy with sunrun I been with them for 3 years and no complaints. I upgraded my system last month added 7 more panels and battery backup.
19. Oktober 2026
Antwort von Sunrun
Love hearing this, Douglas! It's wonderful to know you upgraded your system with an additional seven panels, along with a backup battery. That kind of peace of mind is one of the biggest benefits of pairing solar with battery storage.
Antwort von Sunrun
We're so happy to hear you've had a great experience with our team from start to finish and appreciate you sharing your kind words with us. Helping homeowners feel confident about going solar is always our goal. Thanks for choosing Sunrun, Diane!
NOT DONE PLEASE CALL ME 916-508-5214
19. Oktober 2026
Antwort von Sunrun
Theodore, if you could send your address and email to resolutions@sunrun.com our team would like the chance to speak with you further about what's been going on. Thanks!
I love my Sunrun solar program
I love my Sunrun solar program. I love the fact that every month I have no bill to pay. I need the bat t very backup for emergency. I was promise a check from from Sunrun for the money back that the energy program produce. I need to get some of that money to pay my outstanding gas bill f rom high energy cost once I get t hat then Sunrun program will be Excellent program. Am trying to get othe t s to switch too.
19. Oktober 2026
Antwort von Sunrun
We are glad you enjoyed your experience with the monthly savings and the security of your new backup system. We also appreciate your efforts in recommending our services to others. We understand you are currently waiting for a reimbursement check to help cover your utility expenses. We want to ensure this is resolved for you,in order to do so, please send us an email to resolutions@sunrun.com with your name and the details of the program so we can route you to the appropriate team.
Delivered excellent customer and easy…
Delivered excellent customer and easy to understand.
19. Oktober 2026
Antwort von Sunrun
We are thrilled to hear that you experienced outstanding support and found our explanations clear and straightforward. Thank you so much for sharing your wonderful feedback!
They are a great company
19. Oktober 2026
Antwort von Sunrun
We are glad you enjoyed your experience with our team. We appreciate our customers and thank you for this positive feedback.
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