Superchips Bewertungen 

2 075
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had Michael from Superchips re-map my F87 M2 last week. He did a very thorough, professional job . He was punctual and informative throughout the whole process from arranging a time to call to my... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sorry a bit late to the review. My car a Suzuki Swift Sport Hybrid was remapped 26th June 2026. The car now feels at the same level as the Fiesta ST which is where all the testers and reviewers hop... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I wish I read the reviews… I booked in for a stage 1 remap. No issues with the car ready for the remap. 30 minutes later, engineer says to me I cannot do it because I can’t get one of the plugs off fr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am extremely satisfied with Superchips. Even though I couldn't be at home, technician Michael remapped the engine and gearbox of my Alfa Romeo perfectly. The car drives much better, the gearbox shif... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autotuning

Vom Unternehmen geschrieben

Established in 1977, Superchips is a British company specialising in ECU remapping and supplies files all over the world.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

2075 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

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Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 70 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4,5

Alle Bewertungen

(2 075)

70 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Repeat Customer

Had Michael come out today to remap my Volvo V40.
Very competent and polite.
This is the 6th vehicle I’ve had remapped from Superchips and will continue to use their services.
I’ve never had a problem at all and built trust in the brand & services.

25. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for your review. It’s great to hear you were pleased with the professional and polite service from Michael. We also appreciate your continued support and thank you for choosing us again.

Bewertet mit 5 von 5 Sternen

Excellent Service

Excellent pre-appointment communication and Michael arrived perfectly on time. The work was done quickly and professionally and it's made a big positive difference to the car.
I highly recommend Michael and Superchips!

22. Juli 2025
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Antwort von Superchips

Thank you for your 5-star review regarding your remap. Great to hear you're happy with the results and Michael's service, and thank you for recommending us.

Bewertet mit 5 von 5 Sternen

I had SC come and do a stage one engine…

I had SC come and do a stage one engine ECU flash only. Their operative Tom changed the date but with plenty of notice and flexibility. The work was done on a 2019 MB C300 Cab with 30k on the clock. The difference was remarkable! The engine was more flexible the changes seemed smoother and power and torque improvement in line with claims. It really shown in sport plus mode. Tom was polite, professional and the kit and van well presented. I did agree to a gearbox re map but there seemed to be some tech confusion about the location of the ECU and his hardware for an OBD solution showed some corruption so I am waiting on a way forward on that.

22. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for your detailed feedback. We’re glad to hear you’re pleased with the stage one ECU flash and the improvements you’ve noticed. We appreciate your understanding regarding the scheduling change and are glad Tom could accommodate you with plenty of notice.

Regarding the gearbox remap, we apologise for the technical issue and appreciate your patience as we work on the best solution. Our development team has looked into this and our technician will be in touch soon to get everything completed to your satisfaction.

Thanks again for choosing Superchips.

Bewertet mit 5 von 5 Sternen

Had been debating a remap for a few…

Had been debating a remap for a few years , but all the time there was only one company , I was going to use , had the re mapping done on my 1litre focus ecoboost, by ashley , was done professionally, would highly recommend, superchips

23. Juli 2025
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Antwort von Superchips

Thank you so much for sharing your positive feedback and for choosing Superchips. If you need anything in the future, don't hesitate to get in touch. Enjoy your remap.

Bewertet mit 5 von 5 Sternen

Excellent service from Michael

Excellent service from Michael, very informative and talked me through the whole process. Over the moon with the way the car is now. Don't hesitate and use these guys for your remap

23. Juli 2025
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Antwort von Superchips

Thank you for sharing your positive feedback and we are glad to hear you're happy with the service and remap. Thanks also for the recommendation, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Had James carry out a remap this…

Had James carry out a remap this morning on my BMW, super experience all round, very professional and informative, everything explained in full detail.

22. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for taking the time to leave a review. We're pleased to hear you are happy with the remap and service James provided. Thanks again and we look forward to visiting you in the future.

Bewertet mit 5 von 5 Sternen

From point of booking nothing but…

From point of booking nothing but superb service, Michael was brilliant and explained all and has made the car feel like a new car, fully recommend

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you! We are glad you were happy with the service and really appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

Very happy with remap.

Very happy with remap.
Was done quickly and efficiently.
Michael was friendly and professional

18. Juli 2025
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Antwort von Superchips

Thank you so much for your 5-star review. We really appreciate it.

Bewertet mit 5 von 5 Sternen

Absolutely brilliant experience with…

Absolutely brilliant experience with Daryl from Superchips. He arrived on time, was professional, and explained everything clearly before getting started. The remap process was smooth and efficient, and Daryl made sure I was fully informed throughout.

After the tune, I took the car for a test drive myself and the difference was immediate. Throttle response is sharper, the torque is stronger across the rev range, and it just feels like a completely different car. The power delivery is smooth and confident, exactly what I was hoping for.

Daryl clearly knows what he’s doing. Friendly, knowledgeable, and respectful of the car. Couldn’t have asked for a better service. Highly recommended.

17. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for the fantastic feedback and your kind words about Daryl. It's great to know you had such a positive experience and are happy with the improved performance. We’ll be sure to share your feedback with Daryl and look forward to visiting you again.

Bewertet mit 5 von 5 Sternen

Daryl was amazing

Daryl was amazing, polite and professional. Thank you. Took the time to ensure the job was completed properly and the car has improved tremendously. Many thanks

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for your kind words. We're delighted to hear Daryl looked after you so well and made sure everything was spot on. Great to know you’re noticing such an improvement with the car. Thanks again and we look forward to visiting you in the future.

Bewertet mit 5 von 5 Sternen

BMW 3 SERIES M SPORT REMAP.

Had Micheal come and do my remap and was absolutely amazing and super helpful. Took the car on a 200 mile round trip the following evening and had a grin from ear to ear. The difference it made was incredible. Nothing short of amazing. Highly recommend!

14. Juli 2025
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Antwort von Superchips

Thanks so much for the brilliant review. We’re pleased to hear Michael looked after you and that the remap made such a difference. We really appreciate the recommendation and look forward to visiting you again in the future.

Bewertet mit 1 von 5 Sternen

I had the same expereience as others who wrote a 1 star review here.

Don't go near these cowboys. I had the same booking time off work to have a remap of Focus ST. Only to have some un-professional sounding bloke telling me he had to cancel that booking. If i hadn't already paid for the remap in full I would of cancelled then as I had a 6th sense then these were cowboys. Anyway eventually got car re mapped (after having to book yet more time off work) which had done just over 30k odd miles and a usual bullet proof Ford engine no issues up until then. However once they got their hands on it all that changed. I lost the exhaust pops and bangs and I didn't feel the usual smooth delivery of power. Then just after 29 miles of him touching my previously reliable 5 year old car one of the valve springs broke and the cylinder caught the valve and bent it. It cost me just over £1200 to eventually fix it. By the way just after the valve got bent ( which at the time I didnt know was the problem just that it misfired) I got the operative from superchips to reset the mapping back to how it was (yet more time off work). When I questioned him and the company about how this could of happened just 29 miles after he touched my car he and his company said it was nothing to do with them but was a coincidence that it happened ( to a barely 5 year old engine that had just done just over only 30k miles) like I said to them in a murder investigation there is no such thing as a coincidence and you murdered my engine. Dont go near this shambles its not worth it just keep the car as it is. Also the refund which I was entitled too after having remap reset during 2 week cooling off period wasn't paid instantly I had to chase them up twice to get that money back. I would also like to add that I've been driving many years now and have had many Ford's and other makes during that time including performance vehicles and old bangers of all makes. Not one of them has ever had a serious engine problem. I did have a blown head gasket once but that was on an old banger that had other issues so I ended up scrapping it, so none of them have had to have the engine stripped in anyway but after just 29 miles of having this remap all that changed but this must be a coincidence too? So I don't want them replying saying it was the way I drove it and I must of red lined it. NO! As I told the operative I was just driving it normally when this occurred and I certainly didn't red line it as I have NEVER done that to any vehicle I have owned.

MY REPLY TO YOUR EXCUSE.

Firstly I don't understand where you get your conclusion that the remap didn't cause the misfire because when you returned the car back to its normal state it still had the misfire. Returning the remap tune isn't going to fix a broken vavle spring / bent valve. Which shows me you haven't thoroughly investigated this issue. And I already pre empted you would blame me for causing the problem by over revving the car (basically thrashing it) which I find offensive. I'm not some inexperienced laddy boy racer I understand and treat my vehicles with 'mechanical sympathy'. Didn't I make it plain enough in my original complaint I didnt do so and have never done so to any car? With the Focus ST like all high performance vehicles you dont have to "over rev" to get good performance from it. Also I was told by the mechanic that repaired the vehicle that no car should be tuned without being put on a dyno rig as each car can have its own individual differences in all sorts of areas so you shouldn't stick an off the shelf bit of software on a car and expect it to perform on each car of its type the same without some tweaks on a dyno. He said by the sounds of what I was saying about the smoothness of the power delivery being lost and the mechanical failure after 29 miles that the remap for some reason was over torquing the car but without a dyno check that wouldnt be spotted. I will repeat it again seeing as it didn't sink in the 1st time I have driven many 100's of thousands of miles in my life without any incident to any engine on my own or works vehicles I have driven, yet after just 29 miles of your company touching my car I have the 1st ever major internal malfunction to a car engine happen to me.

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for your feedback. We would like to clarify our position regarding your remap and the issues that followed.

Firstly we apologise for the delay to your initial appointment. This was due to an unforeseen vehicle breakdown which disrupted our bookings on that day. While situations like this are rare and beyond our control, we do our best to minimise any inconvenience they may cause.

At the time of your appointment, our technician successfully applied the remap and initially the vehicle performed as expected. When you later reported the misfire to us, a follow up visit was arranged promptly and the vehicle was returned to its original stock software. Despite your vehicle being returned to stock, the misfire remained present after the remap was removed. This suggests that the issue was not caused by the remap.

Your original appointment took place in February 2025, and we are now in July. During this time your case has been reviewed in full. We remap over 8,000 vehicles each year, including more than 100 with this specific engine type, and there have been no previous reports of a valve spring failure of this kind following a remap. Failures of this nature are extremely rare and are typically linked to sustained over-revving or mechanical stress commonly referred to as valve imbalance.

To be clear, the remap applied was within manufacturer tolerances and is widely used across similar vehicles without issue. Based on all the information available, there is no indication that the remap caused the fault.

While we are disappointed to receive a one-star review, we take all feedback seriously and are committed to addressing any concerns constructively. Should you have any technical reports or supporting documentation, we would be happy to review it and where appropriate use it to inform future discussions around best practices in vehicle care and driving.

Bewertet mit 1 von 5 Sternen

Gave these guys a ring for some advice…

Gave these guys a ring for some advice and honestly, left feeling pretty disappointed. Apparently they have a big problem understanding my accent. Never had that issue when I was head hunted by a FTSE 250 firm straight out of uni though.

I left a review before after last time I spoke to them, they were chatting about ECUs that don’t even exist for my car. Doesn’t fill you with confidence.

I found somewhere else to do the work who doen't mind about peoples accents.

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for your two reviews. We always appreciate the effort people go to when leaving feedback. It’s clear you’ve given both of your phone interactions with us a lot of thought, having reviewed us not once but twice. That said it’s difficult to understand why you chose to call us a second time, given how disappointed you were after the first.

Regarding our team supposedly mentioning an ECU that “doesn’t exist”, having remapped over 8,000 vehicles a year and worked across hundreds of ECU variants, it’s surprising to hear. We’re always happy to accept that we are human and yes once in a while we might make a mistake. However, if our advice and service were really as “amateurish” as claimed, we are a little puzzled why you would subject yourself to it again.

As for our apparent struggle with your accent, we apologise if you felt misunderstood. We are used to working with customers from all backgrounds and locations, and it’s unfortunate if communication wasn’t perfect. It’s great to hear about your FTSE 250 achievement. Congratulations! We’re sure you are very busy, so we appreciate you finding the time (again) to review us.

Bewertet mit 5 von 5 Sternen

Michael was bang on time and did a…

Michael was bang on time and did a great job. He answered my questions and I left him to it. Before long, my car was performing beautifully, extra power and torque which brought the car alive and more enjoyable to drive. Just like it should have been from the manufacturer.

30. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for sharing your 5-star review and your kind words about Michael. We are really pleased to hear you are happy with the service and your car's performance. If you need anything in the future, don't hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

Michael was very polite and…

Michael was very polite and professional, kept me informed throughout the process and the remap was well worth it. Would definitely recommend. Thanks

23. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for taking the time to leave a review. We are pleased to hear you are happy with the remap and service Michael provided and are grateful for your recommendation. Thanks again and we look forward to visiting you in the future.

Bewertet mit 5 von 5 Sternen

Great service and impressive results

Michael was punctual, polite and explained the procedures clearly, the end result showed a marked improvement in drivability and a much more peppy engine which is exactly what we had hoped for.

19. Juni 2025
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Antwort von Superchips

Thank you for the positive feedback regarding your remap. We are glad to hear that you are happy with the service Michael provided and that the remap delivered the improved performance you were hoping for. We appreciate you choosing us and look forward to visiting you again in the future.

Bewertet mit 5 von 5 Sternen

Top service from Michael

Top service from Michael. Very professional, on time and answered any questions I had with upmost knowledge. Would recommend to use again. Thankyou

20. Juni 2025
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Antwort von Superchips

Thank you for your kind feedback. It's great to hear Michael provided a professional service and thank you for recommending us. We look forward to visiting you again.

Bewertet mit 5 von 5 Sternen

Remap & decarbonisation

Remap & decarbonisation. Good communication from them, with engineers with due diligence, with plenty of enthusiasm to get a great job done. Will definitely use again, thank you 😊

18. Juni 2025
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Antwort von Superchips

Thank you for taking the time to leave your positive feedback. We are really pleased to hear you were happy with the communication and service provided. We appreciate your support and it means a lot to us to know you would choose us again. Thank you!

Bewertet mit 5 von 5 Sternen

Great service…

Initial issue with booking system but Michael sorted that as soon as he was involved. Really good service, polite, explained everything and didn’t exaggerate the expected return from the work. Very pleased with the results, will definitely use again.

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Superchips

Thank you for your 5-star review and for your feedback regarding the booking system. We apologise for the initial booking issue you experienced but are glad that Michael was able to resolve it quickly. Our booking system isn’t perfect and is still undergoing improvements which we hope to have in place soon to provide a better experience. We are really pleased that you are happy with the results of the remap and look forward to visiting you again.

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