Superprof Canada Bewertungen 1 581

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I originally was just trying to contact a tutor, but had no idea it would charge me 50$ just to do so. After realizing what had happened, I contacted support right away and received an email from N... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Tutoring on SuperProf has been an exciting journey for me, the platform had enabled me the opportunity to meet diverse kinds of learners and help them fall in love with Chemistry. The platform is al... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I’m currently in China and teaching Chinese online. However I found that since last year I could not login Superprof anymore without VPN. Even worse recently, I haven’t received any lesson notificatio... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Although it iss a great platform for people who dont have much experience like me. However, i would say that this have little exposure so its a bit hard to find students here tk actually teach. But it... Mehr ansehen

Unternehmensdetails

  1. Bildungseinrichtung

Informationen, die aus verschiedenen externen Quellen stammen

Superprof is the largest community of passionate teachers in over 1200 subjects. Superprof is present in 28 countries and boasts over 10 million tutors worldwide. Whether you're interested in learning French, guitar, or hockey, Superprof is helping to connect those who want to learn with those who want to teach. We all have something to learn or share. With Superprof ♥, you can share and discover your passion!


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

1581 Bewertungen

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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Useful!

Superprof has been incredibly helpful in connecting me with students for my tutoring business. The customer service is outstanding. I highly recommend using this platform!

3. November 2025
Bewertet mit 1 von 5 Sternen

I was charged $50 a month just for…

I was charged $50 a month just for having the site, which was charged to me without my knowledge. This is in addition to any fees paid to tutors. I feel scammed.

4. November 2025
Superprof Canada-Logo

Antwort von Superprof Canada

Hi Jesse,

We are sorry for any misunderstanding about our subscription.

Our support team has reached out to you to clarify and amend things.

Best,

Bewertet mit 3 von 5 Sternen

Ui and Ux is good, but steep pricing for access..

The ui and use of the site itself is smooth. Intuitive UX, so applause to the designers and team behind that.

Unfortunately I find the $49/month subscription JUST to have access to a prof is a little steep in my opinion. I'll definitely be going else where and using other means to find what I'm looking for.

28. Oktober 2025
Bewertet mit 2 von 5 Sternen

I had to pay a monthly fee to learn nothing

I had to pay a monthly fee to use the platform, but the tutors weren’t verified. One math tutor said he had a PhD, yet it took him over 15 minutes to solve a Grade 11 problem. When I said I didn’t want to continue, he asked me to send questions in advance and later begged me for a 5-star review. I felt bad and gave it to him. This happened two more times. In the end, I wasted nearly $200 and learned nothing. When I tried to cancel one day before the next payment, they refused a refund because I didn’t give three days’ notice. It was a total waste of time and money—I’d rather find a tutor through someone I know next time. They just built the platform, take money from users, and take no responsibility for verifying or managing the tutors.

28. Oktober 2025
Bewertung ohne vorherige Einladung
Superprof Canada-Logo

Antwort von Superprof Canada

Hi there,

We appreciate your feedback and are sorry you feel this way. We take your concerns about tutor quality seriously. We will investigate this issue to ensure our services meet expectations.

Please reply to our request for more information through Trustpilot, so we can locate your account and propose a solution.

Best regards,

Bewertet mit 1 von 5 Sternen

Complete scam

Complete scam. I will be contacting contacts an investigative journalism outlets. Tutors are bots or people who are there just to get you to sign up for a course so that you can be charged the membership fee. But it is clear that they are not actual tutors from the way they respond

25. Oktober 2025
Bewertung ohne vorherige Einladung
Superprof Canada-Logo

Antwort von Superprof Canada

Hi there,

We appreciate your feedback and are sorry you feel this way. We take your concerns about tutor quality seriously. We will investigate this issue to ensure our services meet expectations.

Please reply to our request for more information through Trustpilot, so we can locate your account and propose a solution.

Best regards,

Bewertet mit 4 von 5 Sternen

Pretty good

Pretty good. All tutors are proficient and helpful. I tried 3 different tutors to see who suited me best but all are good.
I recommend to language lessons

22. Oktober 2025
Bewertet mit 5 von 5 Sternen

SuperProf is a great platform for connect Students and Professionals

SuperProf is a great platform for connecting passionate learners with experienced instructors. As a dance instructor, I’ve found it easy to showcase my skills, manage my schedule, and reach motivated students who truly want to learn. The platform is user-friendly, communication is smooth, and the review system helps build trust quickly. It’s an excellent choice for both teachers and students looking for quality, personalized lessons.

16. Oktober 2025
Bewertet mit 5 von 5 Sternen

Good platform

Good platform! I created a profile, received a recommendation and got my first new client shortly after. Thanks for the opportunity!

20. Oktober 2025
Bewertet mit 5 von 5 Sternen

Niharika is a great tutor

Niharika is a great tutor, and she really helped me understand material I was struggling with in my physics! She explains subjects and topics very well and if I didn’t understand, she would explain it in another way until I understood.

22. Oktober 2025
Bewertet mit 3 von 5 Sternen

The payment is only through paypal

The payment is only through paypal
The board used is glitchy

21. Oktober 2025
Superprof Canada-Logo

Antwort von Superprof Canada

Hi Ahmed,

Thank you for your feedback.

On Superprof Canada, the only method for tutors to receive payments is PayPal, which is easy to set up, and it is widely used in the country.

It is the tutor's responsibility to ensure they have a valid PayPal account linked to their Superprof account in order to receive payments through our secure payment system.

On the other hand, I'm sorry that you encountered some glitches. Some updates had been carried out, and this may have impacted some functions on the user's dashboard.

If you need any further support, please reach out to our team at hellocanada@superprof.com.

Best regards,

Bewertet mit 1 von 5 Sternen

Poor website design

Poor website design. Difficult for potential tutor to get messages efficiently. Needs improvement to make it more user friendly. The tutor herself is great though.

20. Oktober 2025
Superprof Canada-Logo

Antwort von Superprof Canada

Hi SS,

Thank you for your feedback.

We are sorry to hear that our website design did not meet your expectations.

However, we are delighted to know that you have found a great tutor through our network!

If you need any assistance, please don't hesitate to contact our support team at hellocanada@superprof.com.

Best regards,

Bewertet mit 3 von 5 Sternen

Beware of monthly membership fee

With edit to follow initial review.

Not mentioned or made in the fine print is the 49$/month membership fee just to be able to contact a tutor. It is an automatic recurring charge. Tutor fees are on top of that 49$ monthly fee.

The charge goes through when a tutor accepts your request. Requested one-on-one tutoring and got a tutor that lives far away and requested extra funds to cover the distance. Then why did he accept if he cant do it? Got charged for something that is useless.

Edit 10/24/2025. Provider requested screenshot of membership activation conversation in which I had stated the travel distance for the tutor to accept. Even though I never requested a refund during the complaint, the provider gave a full refund- which is much appreciated. Gave an additional star for the unexpected customer service.

19. Oktober 2025
Bewertung ohne vorherige Einladung
Superprof Canada-Logo

Antwort von Superprof Canada

Hi Jay,

We appreciate your feedback and regret you had this experience. We're sorry for the confusion regarding the membership fee and the tutor's additional travel request.

Please reply to our request for information through Trustpilot in order to locate your account and provide you a solution.

We look forward to your response.

Best,

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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