These 5 stars must be bots as this company is far from good. Customer service is horrendous, takes them days to get back to you. No dimensions of parts when multiple variants of vehicle is displayed.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered some parts for my car through super spares, I didn’t have high expectations after ordering through other auto parts websites but I was pleasantly surprised. I looked around before I placed m... Mehr ansehen
Unternehmen hat geantwortet
These guys stock a huge range of parts for all sorts of vehicles. Their website is easy to navigate and purchasing is simple. Communication is spot on and you always know what is going on with your o... Mehr ansehen
Unternehmen hat geantwortet
I appreciate the communication and willingness to make sure the best product is used for my needs. I look forward to using these guys again.
Unternehmen hat geantwortet
Unternehmensdetails
Über Superspares
Vom Unternehmen geschrieben
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Kontaktinformationen
159 woodpark RD, 2164, SMITHFIELD - NSW, Australien
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
4,1
Gut
485 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sending out the parcel was so delayed…
Sending out the parcel was so delayed as it's expected. What's good is they wide variety of selections of parts. Still recommend bringing yourself in your local store for more faster order and streamlined.
22. Dezember 2025
Antwort von Superspares
We appreciate your feedback and understand the parcel's delayed delivery was not ideal. We're glad you found a wide selection of parts. We suggest visiting a local store for faster service. We'll review our shipping process.
Great price quick delivery good fit…
Great price quick delivery good fit works perfectly .
1. Jänner 2026
Antwort von Superspares
We're happy to hear that you had a great experience with the price, delivery, and fit. Thank you for your positive feedback; it means a lot to us.
Antwort von Superspares
We're happy to hear that you are satisfied with the product's quality and our communication. Thank you for your positive feedback!
Antwort von Superspares
We are happy to hear that you are pleased with the price and fast delivery. Thank you for your positive feedback!
Antwort von Superspares
We're happy to hear that you had a positive experience with our pricing and delivery. Thank you for your feedback; we appreciate it!
Good product reasonable price
Good product reasonable price. Postage arrived within 1 week. All good
1. Jänner 2026
Antwort von Superspares
We're happy to hear that you found our product good and reasonably priced. We appreciate your positive feedback regarding the postage.
Spot on the part numbers!
1. Jänner 2026
Antwort von Superspares
We're glad our part numbers were accurate for you. Thanks for letting us know about your experience!
Good communication and service
1. Jänner 2026
Antwort von Superspares
We're happy to hear that you were pleased with our communication and service. Thank you for your positive feedback!
The worst online order experience I've…
The worst online order experience I've had in a very long time. My order delivery was delayed by a week without any explanation and I tried numerous times to speak with someone who could give me actual answers but I was repeatedly told that no one was available. I will never order through this site again and I would encourage others not to as well.
Update: They posted a reply saying they regret the issue but they still couldn't pick up the phone and call me to see if they could help or to apologise personally? Nothing but a hollow apology to try and make themselves look better.
4. Jänner 2026
Antwort von Superspares
We regret to hear about the issues you experienced with your delayed order and the difficulty reaching our team. We appreciate you bringing this to our attention. We are looking into what occurred to prevent similar situations in the future.
I ordered front and rear rotor disc for…
I ordered front and rear rotor disc for my Landcruiser and it was advertised free shipping. I received a phone call to say the weight was to heavy and it was going to cost me an extra$120 to freight to Dalwallinu. I told the lady buss off freight it to Malaga then as it should be free into Perth. I received an email to say it would only cost an extra $41 dollars, so I paid it today and in the mail today 08/01 I received 1 x set of Rotor's left &right when I ordered front and rear rotors Left and Right. Is the other set still coming or have I been scammed by a well know company?? please review my order and refund me at least my $41 I've just paid for extra Freight expense.
False advertise could cost you a lot, free shipping is why I brought from Super Spares. I need a good refund to reverse my Experience with Super Spares
26. Dezember 2025
Antwort von Superspares
We appreciate you bringing this to our attention. We regret to hear about the shipping charge and the incomplete order. We'll review your order details and investigate the freight discrepancy. We'll also look into the missing rotor set to ensure you receive everything you ordered.
The parts don't work
The parts don't work. Bought window winders one side works in the wrong direction and the other doesn't.
19. November 2025
Antwort von Superspares
We appreciate you bringing this to our attention. We're sorry the window winders aren't working correctly. We will investigate this issue to ensure our parts meet expectations.
Antwort von Superspares
We're happy to hear that our shipping was timely and the correct parts were delivered. Thank you for your positive feedback!
Antwort von Superspares
We're happy our website is easy to use and our prices are good. Thank you for your positive feedback!
Superspares after sales help was…
Superspares after sales help was fantastic when transport courier lost my package during transit.
19. Dezember 2025
Antwort von Superspares
We appreciate your positive feedback. We are happy to hear that our after-sales support was helpful in resolving the issue with the lost package during transit.
Order still not received
Received the shocks fast but im still waitingnon the springs and im so confused as to why 2 different courier were used and not all sent in the same box
14. Dezember 2025
Antwort von Superspares
We appreciate you bringing this to our attention. We are sorry that your order was split and delivered by different couriers. We will look into the reason for the separate shipments to improve our processes.
Antwort von Superspares
We're happy to hear that you found what you were looking for easily. Thank you for your positive feedback; we appreciate it.
Wish I could write something positive…
Wish I could write something positive but I can't. I ordered a fuel pump that supposed to be in stock on 28 December than received a message that the order require 3-4 extra business days than I contacted again the customer services which advise that order will be ready sometimes this week in the meanwhile I am still waiting. I am writing this on 7 January late afternoon.
28. Dezember 2025
Antwort von Superspares
We regret to hear about the delay with your fuel pump order. We know waiting longer than expected is frustrating. We're looking into the matter to see how we can prevent similar issues in the future. We appreciate your feedback.
have not recieved item the post is…
have not recieved item the post is extremely slow
30. Dezember 2025
Antwort von Superspares
We regret that you have not received your item and that the delivery is slow. We'll investigate the matter with our postal service right away.
great price
great price, received in record time and exactly what I ordered.
Brilliant!
27. Dezember 2025
Antwort von Superspares
We're happy to hear that you received exactly what you ordered so quickly and at a great price. Thank you for your positive feedback; we appreciate it!
No tracking number supplied
No tracking number supplied
Ordered on 22/12 now its 7/1 and still hasn't arrived
22. Dezember 2025
Antwort von Superspares
We regret that you have not received your order and did not get a tracking number. We will investigate this delivery issue to determine what occurred with your order.
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