Working with Kathy has been the best customer service experience I’ve had in years. She’s not just an agent; she’s a true advocate for her clients. Whether I have a quick question or need help navigat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am paying double the amount of insurance, due to Surex in-house policy that doesn't consider MTO certified Abstract and CVOR. Even tough it is clearly stated and approved.Surex will not owner my cle... Mehr ansehen
Unternehmen hat geantwortet
Surex's online portal was very easy to use and is definitely industry leading. I was contacted immediately by an Alberta-based advisor (Frank) who was amazing to work with the whole way through. Other... Mehr ansehen
Unternehmen hat geantwortet
I wanted to give a big thank-you to Devin for all the time and effort he put into quoting my condo and vehicle. He came incredibly close to offering the best cost, but in the end, making the switch ju... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Surex.com
Vom Unternehmen geschrieben
We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance
Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.
Vom Unternehmen geschrieben
- Compare, Shop and Buy all Online! We believe more choices = more savings!
- We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.
Surex - Canada's #1 Insurance Marketplace
We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.
Kontaktinformationen
130 South Centre Street, T0K 1J0, Magrath, Kanada
- 8552426612
- reviews@surex.com
- surex.com
4,5
Hervorragend
7907 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Our agent is meticulous
Our agent is meticulous, and explores options to get us our best rate. He is phenomenal.
6. April 2026
Antwort von Surex.com
Thank you for your kind words! We’re glad your agent’s attention to detail and dedication helped you find the best rate. We truly appreciate your feedback.
Knowledgeable staff
6. April 2026
Antwort von Surex.com
Thank you for your 5-star rating. We appreciate your feedback!
Helped me get the best deal I could…
Helped me get the best deal I could get. Fast service and friendly staff. Shoutout to Jessica. Thank you.
6. April 2026
Antwort von Surex.com
Thank you for your kind words! We’re so glad Jessica was able to help you find the best deal with fast, friendly service. We truly appreciate your feedback.
Extremely helpful and provided…
Extremely helpful and provided information in a timely fashion.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Surex.com
We appreciate you taking the time to leave us this great review. We're so glad that the information was helpful and timely!
My experience with Surex is been for…
My experience with Surex is been for around 4 years. I am so thankful and especially to Devlin Bempong in Surex for his efforts in finding the right quote for my requirements.
Thank you Devlin!
9. April 2026
Antwort von Surex.com
Thank you for your loyalty over the past 4 years! We’re so glad Devlin was able to help find the right coverage for your needs. We truly appreciate your trust in Surex.
Very friendly ans supportive Agents.
Fast response and friendly services.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Surex.com
We're happy to hear that you found our services fast and friendly. Thank you for your positive feedback; we appreciate it.
the advisor is very responsible
the advisor is very responsible, he try his very best to get us the cheapest deal, everything is easy and effective.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Surex.com
We're glad you enjoyed your experience. It's great to know your advisor was helpful in finding an affordable deal and making everything easy for you. Thanks!
Fortunately I have not had to make a…
Fortunately I have not had to make a claim or request of your products. My insurance has been steady for the past many years.
9. April 2026
Antwort von Surex.com
Thank you for the 4-star rating.
A huge thankyou to Surex Insurance and…
A huge thankyou to Surex Insurance and a special appreciation to Mariam Chouciar for arranging the package pricing for all my vehicle's. See you next year.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Surex.com
We're happy to hear that you had a positive experience! We appreciate your kind words and are so glad we could help with your vehicle insurance needs.
Great rates
We received great rates on our insurance. The agents were always there to answer our questions.
9. April 2026
Antwort von Surex.com
We're happy to hear that you received great rates and our agents were always available to assist you. Thank you for your positive feedback!
Great
Great. But still paying higher insurance rates than the previous years, when I haven’t had any collisions/ accidents???
9. April 2026
Antwort von Surex.com
Thank you for your review, Kevin. Insurance rates throughout Canada have been increasing due to several factors. We are always happy to review your file to determine whether other insurance carriers may be able to offer more competitive rates. Please feel free to reach out to your Advisor, who will be happy to assist you.
I get hit from behind but I don’t get…
I get hit from behind but I don’t get coverage. What a joke of a cimoany
9. April 2026
Antwort von Surex.com
We're sorry to hear your claim wasn't covered. Whether a claim is paid largely depends on the coverages you carry & how fault is determined by your insurer. If you'd like to talk through it, please reach out at policysupport@surex.com.
My insurance adjustment was really bad…
My insurance adjustment was really bad when I added a vehicle. I will be lookong elsewhere at time of renewal
9. April 2026
Antwort von Surex.com
Hi Dan, as a brokerage, we don't set rates, but we can help if you'd like to shop around for a different provider. We've asked your Advisor, Alyks, to reach out.
Document delivery issues
Several times Surex has not forwarded communications from the insurer, and our homeowners insurance was canceled due to the negligence. The insurer reinstated the policy as it was not our error, but it led to further complications and we did end up having to cancel that policy and go with another provider.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Surex.com
Sorry to hear that your experience has not been satisfactory. We would be happy to hear more about your experience so we can make sure this doesn't happen in the future. If you can email policysupport@surex.com with your full name and policy number that would help us track down this issue. Thank you!
Right on time
Right on time. Package intact. Accurate notifications before delivery. Courteous driver.
9. April 2026
Antwort von Surex.com
Thank you for taking the time to share your feedback with our team.
Patti goes and above and beyond to meet…
Patti goes and above and beyond to meet your specific needs. Worked with her for years and I recommend recommend recommend!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Surex.com
Thank you for your kind words and loyalty! We’re so glad Patti continues to go above and beyond for you. We truly appreciate your recommendation!
Great service
Representive was straight up and made sure I was explained all my options.
20. September 2025
Bewertung ohne vorherige Einladung
Antwort von Surex.com
We're glad you found the representative helpful and that all your options were clearly explained. Thank you for your feedback.
Ben makes this easy for people who…
Ben makes this easy for people who don’t understand insurance to get what they are looking for. He also helps fill in the gaps in things you didn’t know about. He’s also super patient.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Surex.com
Thank you for your kind words! We’re so glad Ben was able to make the process easy to understand and provide the guidance you needed. We truly appreciate your feedback.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.