Ordered online & chose a wrong size. David called me the very next day to ask questions about my needs & helped me to receive the right items. Very thankful for the professionalism & courtesy David sh... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Overall, excellent gear at good prices. While I had to return the stick I bought because it was too short for my daughter, after a quick phone conversation it was pretty easy to return for full refund... Mehr ansehen
The hockey jock shorts are really nice and were at a great price, but they sure do run big as noted in the posting. If they had a medium size I'd exchange them, but apparently Large is the smallest... Mehr ansehen
Fantastic seller. My 1st order was lost. The P.O. didn't have proper tracking on it. Once I was able to get through to someone (this was the ONLY tough part) they immediately sent out a replacement.... Mehr ansehen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We had a fantastic experience with…
We had a fantastic experience with Surplus Hockey Gear. Our order matched the description perfectly and included some nice additional touches. They will absolutely be our go-to for future hockey gear.
Surplushockeygear has a great variety…
Surplushockeygear has a great variety of hockey equipment at good prices. and my order arrived quickly and in good condition. shopping was easy and hassle free.
Fast shipping
Fast shipping, great selection, and best prices on clubs!
Surplushockeygear is amazing
Ordered online & chose a wrong size. David called me the very next day to ask questions about my needs & helped me to receive the right items. Very thankful for the professionalism & courtesy David showed me. Received my items promptly. Will order again! Thank you Surplushockeygear.com
Sent a different jersey than what was…
Sent a different jersey than what was pictured. Reached out to customer service and go no response. No phone number listed for customer support.
Exact stick we were looking for
Stick was the exact kind my son was looking for. His got damaged during a tournament and you guys were the only ones who had it and it being a lefty. Got here just in time for his next tournament out in New Jersey. Thank you
hockey stick return
Overall, excellent gear at good prices. While I had to return the stick I bought because it was too short for my daughter, after a quick phone conversation it was pretty easy to return for full refund. Definitely recommend. Kind, polite staff.
The ordering/delivery process was…
The ordering/delivery process was smooth and seamless! Will be ordering again. Thanks!
2 thumbs up!!
Excellent customer service..one of the sticks in my order was out of stock but they made sure to call and email me to let me know and helped change the order to another one that was in stock.
Purchase was easy and accurate
Purchase was easy
Shipping was fast
Product description and product received were accurate!
Thanx!
Delivery was quick!!
Did not receive compression shorts like…
Did not receive compression shorts like I ordered but instead just got a pair of nylon gym shorts with a flimsy holder for the athletic cup.
Sizes run a bit larger than other brands - TRUE
For "TronX Men`s Compression Fit Ice-Hockey Jock Shorts with Cup (Senior-Large)"
It seems to be of good quality. And suggests that it is for "34-37" waist size. It should read. "37-40" waist.
I have a 36-inch waist and the jock will not stay in place. To be fair, the add does state; "Sizes run a bit larger than other brands."
ITEMS LISTED AS IN STOCK BUT REFUNDED MONEY IMMEDIATELY
The website indicated that the items I ordered were in stock, but when I made the order, I received a refund with no explanation of the reason for the refund. I assume the items were not in stock, but communication could have been better.
As a small business owner with a web shop myself, I know how hard it can be to keep online inventory up to date, but good communication is key to maintaining trust with customers.
I ordered two neck guard shirts, and I had read previous reviews that money was refunded without an explanation, so I had an idea that this might happen, but it was a bummer not to get the items I needed.
What is Going On?
I placed an order for a set of Shock Doctor hockey pants on January 5 only to have the order refunded 5 days later on January 10. To date, I still have no idea why I was refunded as no one from Surplushockey has contacted me. I understand that various issues and out-of-stock situations occur with on-line sales, but I do not understand why the company could not communicate with me and be truthful about the status of my order :(
They called me to offer me a discount…
They called me to offer me a discount for a cheaper item.
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








