Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Mehr ansehen
Unternehmen hat geantwortet
I enquired about identifying a specific part for a 14yr old tap, tap-spares ID it in a short period, I confirmed it with a lovely lady on the phone and within 2 days the correct part for my kitchen ta... Mehr ansehen
Unternehmen hat geantwortet
I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Mehr ansehen
Unternehmen hat geantwortet
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Mehr ansehen
Unternehmen hat geantwortet
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Vom Unternehmen geschrieben
Parts you can trust
Unit L, Zenith Business Park, S75 1HT, Barnsley, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This was the first time that I have interaction with the Abode kitchen tap company. I am pleased to say the experience was great. They were kind, respectful and most importantly of all efficient.
I received my replacement valves within two days. The delivery driver left my goods in a safe.

Antwort von Tap-Spares
I ordered a part that was very urgent on a Friday morning. I emailed the late afternoon on the day before when they were closed with photographs and details of the part in an attempt to confirm part and availability.
I phoned twice on Friday and spoke to two Yorkshire accented ladies, who were really lovely and understanding. I was unable to use my kitchen sink until I had the part.
I received the correct part on Sunday, amazing service, thank you so much!

Antwort von Tap-Spares
Very helpful and prompt delivery. Probably worth paying extra for branded product.

Antwort von Tap-Spares
Excellent customer service Margery walked me through the whole process of identifying the items I would need and the installation process Would use them again

Antwort von Tap-Spares
The tech support team was very helpful and cooperative. And thank you to all staffs whom answered and dealt with my ongoing query.
Especially, thanks to Steve. All goods received and prompt service!!!
Kind Regards
B. M.

Antwort von Tap-Spares
Margery from Customer Experience Team, was super helpful and knowledgeable. I would certainly recommend my experience of their service to other users

Antwort von Tap-Spares
An excellent customer service from Stephen, great response with good information and parts provided, so nice to receive such a personal service from an actual person, well done and thank you !!!

Antwort von Tap-Spares
The taps spares I purchased were reasonably priced. Their sales team were good, efficient and knowledgeable.They advised me as to how to deal with a particular issue pertaining to the disc valves I needed to replace on my Orcus tap. Having initially purchased the replacement disc valves, my plumber took the old valves out and declared that the new replacements were the wrong size. They were too small. When I spoke to Tap Spares about this, they explained that often the disc valve gets calcified and stuck to the valve bush (it’s like the container for the disc valve) and so I should buy replacement valve bushes as well. I engaged a different Plumber second time round. Everything went very smoothly. And the disc valves, and valve bushes all worked a treat.

Antwort von Tap-Spares
Nice simple website to identify the tap. Spares diagram was great !

Antwort von Tap-Spares
Great company to deal with, quality of product surpassed my expectations. Communication superb and dispatch was rapid.

Antwort von Tap-Spares
Very helpful guidance from a pleasant and well informed operative. Order arrived as expected.

Antwort von Tap-Spares
Quick response following use of interactive selection tool. Delivery quick, items ordered Saturday delivered following Wednesday. Need to check whether correct items now!

Antwort von Tap-Spares
EXCELLENT SERVICE SO FAR.
HAVEN’T RECEIVED MY PARTS YET
BUT IT’S A BIT EARLY FOR A REVIEW

Antwort von Tap-Spares
Pleased to find genuine spares for a 10 year old tap. Website easy to navigate, spares arrived quickly.

Antwort von Tap-Spares
Product arrived punctually , staff were knowledgeable when I. Called .

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All good. Ordered. Arrived quickly. All fitted well. Problem solved. Thanks

Antwort von Tap-Spares
Easy to identify the parts we needed. And they fit!

Antwort von Tap-Spares
I didn't know the exact ceramic hot/cold valves to order and Tap-Spares identified them for me from my photos and advised how to order them. Delivered quickly and efficiently. Thank you.

Antwort von Tap-Spares
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