Tgmwatch Bewertungen 

56
•
TrustScore 2 von 5

2,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I strongly do not recommend TGM. I purchased a product, and it still hasn't been delivered. Despite several attempts to get information, no one has provided any explanation or update. I recommen... Mehr ansehen

Bewertet mit 1 von 5 Sternen

⭐ 1/5 TGM Watches has received my returned watch, but I am still waiting for my refund I am extremely disappointed with my experience with TGM Watches and their handling of my... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Actual delivery takes a very long time, with no updates in between. Watch itself is ok, nothing special accept for the dial. Otherwise a generic piece with a simple (but good) Seiko NH36A movement. St... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Sorry but I never complain but I was excited to get my new watch it took a while, when it came it looked great but after 2 days the winding weight came loose and it stopped working, my watch repair ma... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

2,0

Mangelhaft

TrustScore 2 von 5

56 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 29 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,0

Alle Bewertungen

(56)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

BEWARE!!!!!

I have ordered and paid for my watch and never received it. I have sent multiple emails and the only answer I get is to confirm my address which I already did 4 times! They even claim that Google Maps can't find my address!! (I live on this address in a rather big city for more than 17 years and receive packages like once or twice a week without any problems whatsoever!). I also contacted Seiko Int. and they explained to me very clearly what kind of company they are: they use parts of Seiko watches (the name!) and modify these with their own fabricated stuff. Completely unreliable and Seiko is not affiliated in any means with this company. I also informed my creditcard company to investigate so hopefully I will get my money back. I should have known better since they advertise only via Instagram. The few 5 star reviews on here are rather suspicious (all by 'people' who have never placed any review!).

*Update: I finally recieved my watch today (July 17th). I have to admit it looks well made eventhough it's not exactly like the model on the website because the weekdays are mentioned in French!! (I can live with that). I also discovered that the package it sent from Vietnam (Hanoi) where the watch is supposedly made so I can only hope it will last longer than a few weeks! On the back of the watch is nothing inscripted so as I mentioned before: it's a modified watch with the name Seiko on the plate. The contents of the box are looking proffesional like a cloth for the watch, spare parts for attaching the wristband to the watch and a little screwdriver. I also received the 10% discount for a next order which I won't be using since this whole ordeal of ordering and sending emails back and forth took forever. I have adjusted my review from 1 star to three because it's fair to say I did recieved the watch. I do have to mention one thing: I bought my watch for €216. I just checked the website and the price for this same model is now €263,95 but they give a "discount" of €44 so you still pay €219,95....makes you wonder.

****ANOTHER UPDATE****
As almost expected (!) the watch stopped working after only ONE day! Even more strange: the date switched from the 18th to the 22nd overnight! Weekdays are in mixed languages: from Jeudi to Friday. I can't even start to express how I feel by being scammed of my hard-earned money by these Vietnamese hustlers. Back to 1 star (although that's even too much!) DO NOT BUY!

**AGAIN UPDATE**
I let them know the watch is not working properly (if you do not wear it for less than a day I stops working.) Their response is that an automated watch should be worn all the time and otherwise you have to wind it up every time you start wearing it!! One other fact you can clearly see that it's a piece of cr*p is that some of the numbers of the month have a different look than others.
They now want me to return the watch to the USA! If that is not bad enough I have to pay for postage myself and I also get a ton of instructions of what to do. The most comical one is the fact that I have to provide them with a tracking number which they could not give me when I asked for it multiple times. I really do not know how much more proof you need to realize these are shady people who try to rob you of your hard-earned money. I am sadly robbed of €216!

30. Juni 2025
Bewertung ohne vorherige Einladung
Tgmwatch-Logo

Antwort von Tgmwatch

Dear Sir,
We sincerely apologize for the inconvenience and frustration this situation may have caused. Please allow us to clarify and address your concerns with honesty and care.

Your order was handed over to the shipping carrier a few days ago and is scheduled to depart by air tomorrow. We’re currently waiting for the tracking number and will send it to you as soon as we receive it.

We also want to sincerely apologize for the delay and any confusion regarding your address. The shipping carrier reported that the location could not be confirmed on Google Maps, which occasionally happens even in major cities. Please rest assured that we never intended to place any blame on you, and we’re truly sorry if it came across that way.

As a gesture of apology, we’d be happy to offer you a 10% refund on this order once it has been successfully delivered. If you’re satisfied with the way we handle this situation, we would be truly grateful if you’d consider updating your Trustpilot review — your support means the world to us.

Once again, we’re truly sorry and thank you for your patience and understanding. Please don’t hesitate to reach out if you have any further concerns — we’re here for you and your case will remain a priority.
Warm regards,
The Gioi MOD

Dear Sir,

We are truly sorry to hear about your experience and the inconvenience this has caused — that was never our intention.

While we understand your disappointment, we’d like to clarify that the watch you purchased is a custom-built timepiece using modified Seiko components, and we strive to describe this clearly in our product listings.

Regarding the shipping and product concerns, we sincerely apologize for the trouble you’ve encountered. Please rest assured:
👉 We will fully reimburse all costs, including the return shipping fee with tracking.
👉 As soon as we receive the returned item, we will proceed with a full refund.

We truly appreciate that you took the time to update your review and provide honest feedback. We are working hard to improve both product quality and customer service, and we hope to regain your trust in the future.

Thank you once again for your feedback — it truly helps us improve.

Warm regards,
Lyly - Customer Support Team

Bewertet mit 5 von 5 Sternen

Arrived late but beautiful

My watch just arrived this month. There have been layers of delays in delivery, which to be honest, have been acknowledged by the seller who contacted me to apologize and to apply an unsolicited discount. This shows seriousness. But let's get to the object that is at the center of my interest in this review. The watch looks exactly as in the photos in the ad, the style, colors and details are exactly as seen in the photos and in the short videos. The package was very well done, with double protection for the box that contained it and for the watch itself. Apart from the delay to which the apologies received give little importance, I am very satisfied with the watch. I have very precise tastes in the watches that I like, this is a beautiful watch that meets my expectations.

9. Juni 2025
Bewertung ohne vorherige Einladung

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