Great service - and well worth the relatively small charge. After decades of not cleaning my ears out and many years of swimming in seas and rivers, my ears were so badly-blocked with wax and trapped... Mehr ansehen
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Das sagen Bewerter
DORCHESTER SHOP I would like to say what a friendly professional team that you have working with in the Dorchester Site. Josh and Justine came to the independent living Development that I manager... Mehr ansehen
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Fantastic service from Qais. I’m 29 and had been concerned about my hearing for a while but had put off getting it checked. Booking with THCP was easy. The test itself was very thorough, and... Mehr ansehen
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James Burt. After a painful NHS experience regarding my hearing issues, I was advised to use Lunar Optical in Bristol. This is where I met James Burt. I cannot express how happy I am that i was... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Kontaktinformationen
63 Downing Street, GU9 7PN, Farnham, Vereinigtes Königreich
- 0800 52 00 546
- contact@thcp.co.uk
- thcp.co.uk
4,8
Hervorragend
1874 Bewertungen
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Hat 88 % seiner negativen Bewertungen beantwortet
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I met with Michelle today at Bills
I met with Michelle today at Bills , Newton Abbot for a hearing assessment. From the beginning she was welcoming, open and professional. She was patient with my personal issues and understanding of my needs.
She explained all the options and I will now consider whether I will go down this route… I need time to think about it as I found the prices so expensive.
I want to thank Michelle for all her advice and will accept a follow up appointment.
Many thanks.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience with Michelle during your hearing assessment at our Newton Abbot practice! We completely understand that considering your options is an important step, and we appreciate your kind words about Michelle's professionalism and patience. Thanks for taking the time to share your feedback, and we look forward to seeing you at your follow-up appointment.
Antwort von The Hearing Care Partnership
We're thrilled to hear you had such a positive experience with us! Thanks for taking the time to share your feedback. If you ever need assistance in the future, feel free to reach out.
First class from initial booking to after care
From initial booking to after care, the whole process has been terrific. Celeste my audiologist took time to diagnose my problems, and then to explain everything really well. She made sure I came away with full understanding of all the equipment and daily process. A support package is also provided post fitting too, which is very reassuring. Honestly, I had no idea my hearing would be improved so much. Thank you!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience with Celeste and the improvement in your hearing! It's fantastic to know that she took the time to explain everything thoroughly. Our team always aims to provide top-notch service, and we're delighted you're pleased with the support package too. Thanks a lot for sharing your feedback!
I had my appointment in Looe
I had my appointment in Looe, Cornwall and Rachel was amazing. She put me immediately at ease, explaining everything that was going to happen. While going through my test, Rachel was very clear about what the test was looking for and afterwards explained in detail what the results meant, answering all my questions with ease. I would highly recommend Rachel and have already booked in for my appointment next year!
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear that you had such a positive experience with Rachel during your appointment in Looe, Cornwall. Rachel is fantastic at making patients feel at ease and explaining things clearly. It's great to hear that you've already booked your next appointment for next year. We appreciate your recommendation and look forward to seeing you again!
I really recommend this practise
I really recommend this service highly, Aphra is really thorough and gave me great advice and help with a tinnitus issue.
I have felt well looked after and very reassured, it's the gold standard for your ears!
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
Thank you so much for your glowing review! We're thrilled to hear that Aphra provided you with such thorough and helpful advice for your tinnitus. Knowing that you felt well looked after and reassured means a lot to us. We aim to provide a gold standard service for your ears, and we're delighted that you recommend us highly. If you ever need further assistance, just let us know!
Great care and service
Prompt, courteous and professional service again from Faisal in his new location at Andrew Martin Opticians in Mere Green.
Great that he stays local for continuation of care for me, much appreciated.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
Thanks for sharing your experience with us! We're thrilled to hear that Faisal provided you with prompt and professional service at our new location in Mere Green. It's fantastic to know that you appreciate his dedication to ensuring continuity of care for you. Faisal and the team will be delighted to receive your positive feedback.
Saeed is wonderful!
Saeed is wonderful!
Went for a hearing test, some advice about potentially needing hearing aids and to have my ears syringed.
Over 2 visits I found Saeed to be so friendly and welcoming. He was also very knowledgable and explained everything really well.
His laid back but professional manner is what will make me return to The Hearing Care Partnership again.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear that you had such a positive experience with Saeed during your visits for a hearing test and advice. Saeed's friendly and knowledgeable approach is truly valued here at The Hearing Care Partnership, and we're so pleased you felt comfortable and well-informed. We look forward to welcoming you back on your next visit!
Faisal made a first class job of…
Faisal made a first class job of providing my first hearing aids, and today was the first 6-monthly check up. All has gone perfectly and the company has given brilliant support. Hearing aids are a large expenditure but I have every confidence that this very professional and caring company will give any support that might be needed.
Note that the address has recently moved to Perspective opticians in Knowle.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience with Faisal and our team at Perspective Opticians in Knowle! It's great to know your first hearing aids have been a success and that the 6-monthly check-up went well. We're here to provide any support you may need along the way. Thank you for choosing us for your hearing needs!
An enjoyable experience!
There were a range of factors that I was delighted with at the The Hearing Care Partnership but primarily the professionalism of all staff from reception to the specialists.
The specialist, Celeste, was extremely knowledgeable and made the journey along the range of hearing tests through to setting up the hearing aids a pleasure.
This has resulted in hearing aids matched to the issues I have and now I'm able to hear and enjoy conversations, music and listening to nature again. Many thanks!
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience with us at The Hearing Care Partnership! It's wonderful to know that you found Celeste to be extremely knowledgeable and that your journey from testing to setting up the hearing aids was a pleasure. We're delighted that you're now able to enjoy conversations, music, and the sounds of nature again. Thanks for sharing your feedback!
Thorough and Professional
The whole experience was very pleasant, thorough and professional. Every step was clearly explained and all questions answered. I'm very pleased that my ear is now wax-free and I can hear clearly again :). Thank you Emily!
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear you had such a positive experience with us, and we're delighted we could help you with your ear health. Emily and the team will be delighted to hear your feedback. If you ever need further assistance, just let us know! We're always here to help.
Professional Service
I saw James for ear wax removal at the Romney Marsh clinic and the whole process was professional and painless. James was understanding of my medical history and communicated everything perfectly. Will be my go-to from now on!
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience at our Romney Marsh clinic with James! It's great to know that the process was professional and painless. James will be delighted to hear your feedback. We look forward to being your go-to choice for ear wax removal in the future!
Friendly and professional
I had an ear impression appointment with Faisal at Jones Opticians and he was really personable and thorough. Great guy and great appointment!
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
Thanks for your lovely review! Faisal and the team at The Hearing Care Partnership are thrilled to hear about your positive experience during your ear impression appointment. It's great to hear that Faisal was personable and thorough. We're delighted you had a great appointment!
Fantastic
Jacqueline was highly professional and friendly. I was nervous as i have never had my hearing checked and she made me feel at ease ! Lovely person and great service , my husband is booking in next xx
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
Thank you for taking the time to share your positive experience, we're thrilled to hear that Jacqueline made you feel at ease during your appointment. We're glad to hear that you found her professional and friendly. Jacqueline and the team will be delighted to hear your feedback. We look forward to seeing your husband at his appointment soon as well!
I paid more for my hearing aids than I…
I paid more for my hearing aids than I could have got similar ones elsewhere. I was happy to do this because I was promised a good service which hasn't happened. I wouldn't use this company again and obviously wouldn't recommend that you do either.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
Thank you for taking the time to let us know where we didn’t meet your expectations. I’m pleased to confirm that your audiologist has now been in touch and has scheduled your next appointment.
We apologise for the error with our patient recall system on this occasion and will ensure that your six-monthly appointments are booked consistently moving forward.
Biilal at the Hearing Care Partnership…
Biilal at the Hearing Care Partnership in Essex was very thorough, knowledgeable, friendly, professional and kind.
He ensured all the wax blocking my ears was removed.
The service was fantastic and Bilal was too
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience with Bilal at The Hearing Care Partnership! Bilal and the team will be delighted to hear your feedback. We're glad he could help remove the wax blocking your ears and provide friendly and professional service. Thanks for sharing your kind words!
Well pleased with my visit.
Well pleased with my visit to The Hearing Care Partnership in Uckfield where audiologist, Antonio sorted out my blocked ears.
He was very reassuring and efficient about everything explaining and showing the pictures of the blockage before and after treatment etc.
The whole experience was something else.
I would definitely recommend Antonia and team.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience at The Hearing Care Partnership in Uckfield! Antonio and the team will be delighted to hear your feedback. It's great to know that you found the visit reassuring and efficient. Thanks for recommending us!
JAY ABBOTT
I attended my 6 monthly check up today & can't praise Jay enough. He is so friendly, patient & caring making sure I am comfortable with my hearing aids & sound level. I am prone to a building up of ear wax & he always checks to make sure if this needs to be removed at no extra cost. Such a good follow up service. So nice to have someone who obviously loves his job & does it so well.
Sheila Brown
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience at your check-up with Jay! It's wonderful to know that he took such good care of you and ensured you were comfortable with your hearing aids. We truly appreciate your kind words and we're here for you whenever you need us.
Brilliant service 😀
Visited the Padstow branch today to ask for a hearing aid repair (to a hearing aid supplied by the NHS, not The Hearing Care Partnership). Rachel there was really helpful, and sorted the repair straight away - and was kind enough not to charge me. Am very grateful.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience at our Padstow branch! Rachel and the team will be delighted to hear your feedback. Thank you for sharing your kind words - we're always here to help with your hearing aid needs.
What wonderful customer experience from…
What wonderful customer experience from Mohammed Faisal in Knowle. He was very warm, caring knowledgeable and approacheable - an outstanding representative of your company. From the start of this journey Mohammed clearly explained the various processes regarding my ear products, always in a friendly and understanding way, nothing ws too much trouble.At a time of concern he was very understanding. It is delightful to find such good customer service still exists. The products are excellent. I would highly recommend Mohammed Faisal and The Hearing care partnership. Thank you
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're delighted to hear about your wonderful experience with Mohammed at our Knowle practice! It's fantastic to know that he provided such warm and caring customer service, making sure you felt comfortable throughout your journey. Mohammed and the team will be thrilled to receive your positive feedback. Thank you for recommending us!
Excellent Service
The process of replacing my existing Hearing Aids with new up to date technology Hearing Aids was impressive. The Audiologist, Celeste de Frietas, is very knowledgeable and competent, as well as easy to get on with. I found it reassuring knowing that replacing my Hearing Aids was in capable hands, and all went smoothly.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Hearing Care Partnership
We're thrilled to hear about your positive experience replacing your hearing aids with new technology! Celeste will be delighted to receive your kind words about their knowledge and competence. It's great to know that everything went smoothly. Thanks for choosing us!
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