The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered 15 baskets of two different types & they came promptly, on time, well packaged & all matched beautifully. Quality baskets too - each one looked perfect. Very happy!
Unternehmen hat geantwortet
excellent service arrived quickly and safely in strong packaging I am delighted with my large rattan garden baskets and they now stand either side of my front door containing large topiary Have... Mehr ansehen
Unternehmen hat geantwortet
Brilliant company to deal with - made small order online Sam contacted me to explain 1 of the items wasn’t at the standard they would like to send out and explained that the basket will be back in sto... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Korbhersteller
- auch in
- Haushaltswarengeschäft
- Lieferant von Möbelzubehör
- Möbelzubehör
- Rattanmöbelgeschäft
- Weidenkorbhersteller
Vom Unternehmen geschrieben
We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.
Kontaktinformationen
Unit 15 Endeavour Business Park, Crow Arch Lane, BH24 1SF, Ringwood, Vereinigtes Königreich
- 01202 422600
- enquiries@thebasketcompany.com
- thebasketcompany.com
4,9
Hervorragend
4997 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always a pleasure to receive a product…
Always a pleasure to receive a product from this company, never disapointed.
29. September 2026
Antwort von The Basket Company
Thank you so much for the recommendation Paula. It’s fantastic to hear that you’re pleased with your purchases.
Kindest regards
The Basket Company
Excellent quality
Easy to navigate website. Excellent sturdy basket perfect for the Xmas tree
29. September 2026
Antwort von The Basket Company
Thank you so much for the review and feedback Wendy. We’re so pleased you’re happy with your basket.
Kindest regards
The Basket Company
Excellent customer service
Excellent customer service. Basket arrived within the timeframe stated. Basket is as pictured.
29. September 2026
Antwort von The Basket Company
That’s wonderful to hear Gwen. We’re so pleased you’re happy with your basket and the service received. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
Lovely product
The baskets were perfect, delivery was on time and they were well packaged. I’m delighted with them and would highly recommend this product and company.
28. September 2026
Antwort von The Basket Company
That’s just wonderful to hear Sarah that you’re happy with your new basket. Thank you so much for the review and recommendation.
Kindest regards
The Basket Company
Antwort von The Basket Company
That’s great to hear. Thank you very much for the review.
Kindest regards
The Basket Company
Antwort von The Basket Company
Thank you so much for the review. It’s very much appreciated.
Kindest regards
The Basket Company
Very efficient service
Very efficient service. I was sending this as a gift and the team questioned the postcode which I had got wrong, so thank you for that! Recipient was thrilled to bits with the hamper and its quality. A well deserved 5 stars
24. September 2026
Antwort von The Basket Company
Thank you so much for the review and feedback Alison. That’s just wonderful to hear that you’re friend was happy with their new hamper basekt and you were happy with the service received.
Kindest regards
The Basket Company
Antwort von The Basket Company
Thank you so much for the review and feedback Andy. Much appreciated.
Kindest regards
The Basket Company
Tip Top Quality
Expert advice, quick service, fabulous quality.
Thoroughly recommend
24. September 2026
Antwort von The Basket Company
Thank you so much for the review and for recommending us Vivienne. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
High quality baskets
I have purchased a number of different storage baskets and trunks + placement mats from this company - all of excellent quality. The service and communication is also excellent, so I would highly recommend them.
24. September 2026
Antwort von The Basket Company
Thank you so much for the review and for recommending us Anne. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
love my new purchase
love my new purchase. I will be ordering again.
very good quality.
30. Juli 2026
Antwort von The Basket Company
Thank you so much for the review and recommendation. We’re so pleased you’re happy with your basket.
Kindest regards
The Basket Company
Quality baskets
I ordered 15 baskets of two different types & they came promptly, on time, well packaged & all matched beautifully. Quality baskets too - each one looked perfect. Very happy!
5. August 2026
Antwort von The Basket Company
That’s just wonderful to hear Chris that you’re happy with your new baskets. Thank you so much for letting us know and thank you for the review and feedback.
Kindest regards
The Basket Company
Wonderful company
Wonderful company - very helpful customer services and the actual baskets are extremely high quality.
1. September 2026
Antwort von The Basket Company
You’re so welcome. Thank you very much for taking the time to leave this review.
Kindest regards
The Basket Company
Antwort von The Basket Company
Thank you so much for the review. It’s very much appreciated.
Kindest regards
The Basket Company
Fabulous product I ordered the shallow…
Fabulous product I ordered the shallow water hyacinth trays, great quality and fitted perfectly, good communication, very pleased would order again.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Basket Company
Thank you so much for the recommendation and feedback Michele. It’s fantastic to hear that you’re pleased with your purchase.
Kindest regards
The Basket Company
The whole was good
The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and booked by The Basket Company so that the return coincided with the replacements delivery.
27. August 2026
Antwort von The Basket Company
That’s wonderful to hear. We’re so pleased you’re happy with your new baskets and the service received. Thank you so much for taking the time to write this review.
Kindest regards
The Basket Company
I would put zero or minus stars because…
I would put zero or minus stars because of my first contact with this company wasn’t pleasant.
Waiting for the items I wish to buy to come into stock now they have that’s great signed up for the newsletter which gives you 10% discount
At this moment in time, they have a sale on they’ve sucked me into signing up to get the extra 10% and nowhere on their website does it say you can’t use the 10% and they’re not prepared to honour it. As far as I’m concerned this is false trading. Although they disagree when speaking to them on the phone but they can’t find anywhere on their website that says I can’t use the 10%.
Totally unfair, therefore not going to be purchasing from them even though I was recommended from a family member
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Basket Company
We are very sorry that your first experience with us has left you feeling disappointed.
Our promotions have always been intended to be used individually, with only one discount or promotion applying at a time and as we currently have our 20% off promotion, other codes won't be accepted during that time. However, we completely understand your concern that this was not made clear enough, and we will be reviewing our wording and making changes where appropriate.
As a small family-run business, we would never knowingly mislead our customers, and we sincerely apologise that you felt misled on this occasion.
We really appreciate your feedback and hope you might consider giving us another opportunity in the future.
Warm regards,
The Basket Company
Prompt service and Beautiful product!
Prompt service and delivery of our Windermere lined baskets. Beautiful product - just what we wanted! Strongly recommended
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Basket Company
Thank you so much for the recommendation Tom. It’s fantastic to hear that you’re pleased with your Windermere lined storage baskets.
Kindest regards
The Basket Company
Beautiful Baskets…
I have only positives as the company are very helpful and I love the trug that l bought for a friend’s birthday at the end of September. I am a sure she will love it too. I am now very tempted to to go back on the Basket company’s website with Christmas in mind !
25. August 2026
Antwort von The Basket Company
Thank you so much for the review and for recommending us June. We’re so pleased you’re happy with your purchase and the service received. That’s wonderful to hear.
Kindest regards
The Basket Company
I received my small grey laundry basket…
I received my small grey laundry basket last week and I’m more than happy with it.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Basket Company
That’s fantastic to hear Sandie. We’re so pleased you’re happy with your grey laundry basket. Thank you so much for the review.
Kindest regards
The Basket Company
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