Sara promptly responded to a concern with my favorite band quickly offering a perfect solution with genuine sincerity and prompt efficient communication and service. I am truly impressed. They sta... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I've bought a number of straps from the Bridge and have always loved their products. Unfortunately there was an issue with one of the straps recently purchased so contacted their customer service. The... Mehr ansehen
I purchased a watch band several months ago. Unfortunately, the clasp tore from the band. I contacted Sarah with customer service and she explained The Bridge would honor their warranty and just shipp... Mehr ansehen
I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & effi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.
Kontaktinformationen
27 Old Gloucester St, Holborn, WC1N 3AX, London, Vereinigtes Königreich
- info@thebridgewatches.com
- thebridgewatches.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service
I recently had to get in touch with the customer service team at The Bridge Watch Strap because the clasp on broke. They were really quick to reply and they were very helpful and professional. I was offered a replacement without delay. I am really impressed with the level of service that I have received
Quick to address issues
I ordered an Aurelius strap with a clasp as opposed to a buckle. While the strap was nice the clasp kept on coming undone with the slightest pressure (taking a coat or glove off).
They were very good and replaced it with the same strap with a buckle which is perfect.
Good communication and a fast resolution. Thank you
Great service.
I brought a strap from Bridge which was my second strap from them because the first was so good but unfortunately it had a slight imperfection I contacted the customer service team and after sending them photos they sent a replacement strap to me without any hesitation.Great service.
I love my watch straps
I love my watch straps. I have many and what I love more than the straps is the customer service I personally receive from this company. They are some of the best straps you can buy and the best quality. Their customer service is exceptional in every way. I will buy many more from The Bridge
Fast and incredibly helpful
Fast and incredibly helpful! Got my issue resolved very quickly and to the specificity I requested. Very happy to work with them again!
Ordered a Kensington Strap for my Apple…
Ordered a Kensington Strap for my Apple Watch Ultra after seeing a sponsored post on Instagram. I was after something a bit nicer than the cheaper straps on Amazon. It arrived super quick, the clasp is well made and secure and the quality of the leather makes it feel very special. All in all really pleased with my purchase.
I have been purchasing these watch…
I have been purchasing these watch bands for several years. My last purchased I was unhappy with the product. Being that I am in the United States and shipping takes forever. The bridge went the extra mile to make sure that I had a strap that I wanted with very little inconvenience whatsoever. Their communication was consistent and they put the customer first which in today’s landscape is very rare. I highly recommend anyone looking to buy a watch strap/band to look at the Bridge and all of their unique design designs. You won’t go wrong.
AMAZING CUSTOMER SERVICE!!!
I cannot say enough positive things about my experience with The Bridge Watch Straps.
I bought my Henley Strap back in February and I love it!! However a couple of weeks ago I was taking our 10 month old puppy out for a walk and he jerked my arm really hard and caused me to hit my watch on the door latch and it broke one of the spring bars that holds the strap on. I sent a message about it to The Bridge and they asked for pictures which I happily supplied. I was simply hoping that they would send me a new spring bar and I was more than happy to pay for it...HOWEVER what they did was way over and above anything they needed to do. They sent me a completely brand new Henley Strap free of charge!!! I will definitely be buying from them again in the future!!!
Great watch strap and customer service
Great watch strap - perfect for gym, casual or dress. Outstanding customer service! I requested a small replacement part for my strap and received a new strap instead! I highly recommend this company and their products.
Happy customer
I like the design so I wanted to try the Polaris watch strap. There was an issue with the placement of my order but the company stepped up and helped me get the right product. Upon timely receipt, I found the quality to be excellent and the strap to be comfortable to wear. I very much appreciate the customer support and quality of the product. Highly recommend this vendor.
Great Selection, Quality, and Customer Service!
I ordered watch straps from The Bridge based on a recommendation from my brother, and I'm very happy that I did. They have a great selection of watch straps that look great with my new Apple Watch Ultra. The watch straps fit perfectly onto the watch and adjust well to fit comfortably on my wrist. When ordering, I forgot to apply a discount code I had and contacted Customer Service to see if there was anything they could do. Not only did they respond promptly and honor the code, but they shipped my additional watch strap to me promptly and for no additional shipping charge. Overall, I'm very happy with the quality of their watch straps and their commitment to serving their customers.
Great strap
Great strap, minor issue which they rectified immediately. Would recommend.
Great customer service
I loved my strap when it arrived and it was very comfortable. However, it fell apart after after less than 3 months. I emailed the co and received a replacement in 24 hours. Superb service and hope that the original strap was simply faulty.
US Buyers Beware of Return Shipping
United State buyers be 1000% certain this is the product you want. Ordered a strap for a Apple Series 11 watch. Shipping took a long time and when the strap arrived it was low quality for the price they are charging. When I tried to initiate a return they wanted to know why and let me know I had to pay shipping to England to return the watch.
Shipping cost $21, which is 1/3 the cost of the strap.
There are better quality straps at a lower price point and with free shipping as a return policy.

Antwort von The Bridge | Watch Straps
Purchased my 3rd Bridge strap
Purchased my 3rd Bridge strap. Love them! Quality is exceptional. Colors do not fade. I happened to be in UK this week. Ordered online and had shipped to my hotel. Easy to add the address. And their customer service team stayed in touch with me to ensure I got it with no issues! Love the British Racing Green!
The Bridge rules!
The quality of the watch strap is excellent, and it lives up to how it appears on their site and in ads. Additionally, The Bridge went beyond the call when I forgot to apply a discount code I had when I made my purchase, and when I contacted them about it, they immediately refunded the difference to me. THAT is excellent customer service!!!
The products are top notch and customer…
The products are top notch and customer service met my high expectations.
Good quality and customer service
Bought the Henley strap almost a year ago. Love the look and material. Looks good wearing it out on the town, and holds up well and dries fast after a workout.
The latch broke on it, but the company offered to send me a replacement for free .. good customer service
Dreadful customer experience
Dreadful customer experience - returned two orders, had to chase up getting a refund and now six weeks since the original return I am still waiting to get the refund on my second order.
I felt the watch straps were ok, no better and no worse than others you can by for your Apple watch.

Antwort von The Bridge | Watch Straps
A must / go to watch strap for Apple Watch
Excellent customer service and a really good product / watch strap. Very pleased with my purchase (black and red Henley strap)
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