Helpful, as honest as a dealer can be, car brilliant but they always are on initial driving. Although 30 days fix anything is a nice guarantee, plus a further 12 months on his policy, very pleased, I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ehsan was so helpful. Absolutely no hard sell, super helpful, couldn’t do enough for us. Very easygoing car purchase and smooth process - drove away same day. Loved that there was no pressure to purch... Mehr ansehen
Unternehmen hat geantwortet
i bought a car from here in january the car had apparently just had a service the man at the garage told me that i have a years warranty and to report any problems to him.only 1 month into buying this... Mehr ansehen
Thanks so much to Ehsan from The Car Way taking care of us during our recent purchase! More than 5 star customer service throughout the whole process, he even offered to hold the car for us for a coup... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The Car Way operates as a used car dealer, supplying a wide variety of quality.
Kontaktinformationen
16 Bury New Road, BL9 7HR, Bury, Vereinigtes Königreich
- 0161 243 5050
- sales@thecarway.co.uk
- thecarway.co.uk
4,0
Gut
238 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Brilliant customer service
Brilliant customer service, lovely members of staff made us feel very welcome, car is very good would definitely recommend.
6. Juli 2023
Bewertung ohne vorherige Einladung
Perfect no other words needed
5. Juli 2023
Bewertung ohne vorherige Einladung
Lovely personable helpful guys!
Couldn't be more helpful and accommodating. Iman was a star. So personable and genuinely wanted us to be happy. Very helpful. Was having some financial institute issues but the guys were very patient and helpful and I felt comfortable with them. They have some really cool cars.
4. Juli 2023
Bewertung ohne vorherige Einladung
Great experience - thank you!
I recently had a great car-buying experience at The Car Way. Oliver, was incredibly helpful and knowledgeable. He guided me through the entire process and made sure I found the perfect car. The level of customer service I received from Oliver and the dealership was outstanding. I highly recommend both The Car Way and Oliver for anyone in search of a new car!
1. Juli 2023
Bewertung ohne vorherige Einladung
stay away from them
We bought car in March. It's been 3 months, for a 2 month we still have to fix something and the worst thing is that the paint on the car is starting to fall off!!!! We paid 8,500 for the car! the trip to Europe ended with the tow truck downloading!! During the warranty period when the car broke down, no help! We heard it's too far and we got RAC. RAC won't help because it's just plain protection! We had to fix it alone! I do not recommend this car shop to anyone!
1. März 2023
Bewertung ohne vorherige Einladung
Antwort von The Car Way
Hello Paulina,
Thank you for taking your time on the feedback!
We do take our customer service and relations very important as we provide to offer a comfortable and unique buying experience. To our knowledge this is the first instance that we have heard of your experience, we are also struggling to find your details on the system. Kindly call on 0161 243 5050, or simply email info@thecarway.co.uk so we can discuss this matter and help find a resolution for your party.
Kind regards
Customer Support, The Car Way
Excellent service delivery
Excellent service delivery, professional and friendly staffs. Happy customer!!!
29. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von The Car Way
Hello Alfred,
Thank you for taking your time on giving The Car Way feedback! This is massively important to us in which we are delighted to hear you had a great experience.
Looking forward to hearing from you, and helping you further in the future!
Kind regards
Customer Support, The Car Way
My car buying experience in old age
I bought a second hand car from Car Way and had first class service. Oliver kept us informed of everything from start to finish. The car was delivered to us in first class condition and the delivery driver was brilliant. I would recommend using this company to anyone whether buying a new or used car. Also the car was fully serviced and valeted with half a tank of petrol thrown in. +++++++++
18. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von The Car Way
Hello Lynne,
Thank you for taking time and including feedback with The Car Way.
We are delighted to hear that you had a comfortable and easy-going purchase.
Remember, please contact us further if you need any further assistance with your current car, or any enquiry in the future!
Many thanks
Customer Support,
The Car Way
Very good experience
Very good experience, nice and easy came along way car was great
18. Juni 2023
Bewertung ohne vorherige Einladung
They are so lovely and helpful
They are so lovely and helpful, you can trust them, ask everything you want they are always able to help you.
I’m a women and I felt so comfortable with them
9. Juni 2023
Bewertung ohne vorherige Einladung
Brilliant super helpful
Great experience except I drove 2 hours for the car to have a couple of minor issues but they quickly got them sorted and even delivered the car to me at 9pm to make sure I had it to go away. Delivery driver (didn’t catch his name) was brilliant explained everything and was really polite and professional.
30. Mai 2023
Bewertung ohne vorherige Einladung
This has been by far the best…
This has been by far the best transaction of buying a car , a very special thanks to Iman who has helped me through everything from start to finish to choose my car absolutely amazing sales person very helpful and so informative when it comes to choosing what you look for , he’s done a fantastic job from servicing the car as well as checking what was needed of any and to top it off he’s filled the tank for me as a gift , what a top man Iman is thank you again and pleasure dealing with him
13. Mai 2023
Bewertung ohne vorherige Einladung
Hii recently I bought a car from the…
Hii recently I bought a car from the car way in bury its been a very good experience and I deal with the iman bro he’s very good man and he served me very politely 😊
10. Mai 2023
Bewertung ohne vorherige Einladung
Excellent customer service
Excellent customer service, the staff helped me with all my questions. I would definitely recommend to others.
8. Mai 2023
Bewertung ohne vorherige Einladung
Nice job
Good experience with the car way. The car was in the condition it was advertised as being. The team provided a good service. 👍
6. Mai 2023
Bewertung ohne vorherige Einladung
Excellent service
Excellent service. Definitely would use them again. All the staff are friendly and helpful. Excellent customer service.
6. Mai 2023
Bewertung ohne vorherige Einladung
Great customer service
Great customer service, couldn't be more helpful, explained everything clearly and even helped me to pay road tax
6. Mai 2023
Bewertung ohne vorherige Einladung
Very friendly
Very friendly. Not pushy to get you to buy. Highley recommend
6. Mai 2023
Bewertung ohne vorherige Einladung
Not a great experience
Pre-Arranged to view a car this morning; after driving from over an hour away , we arrived to find noone at the showroom to show us the car. We found the car tucked away in a corner, covered in green moss and dirt and leaves. The car looked like it hadn’t been moved for months, despite me being told it had a fresh service and mot completed recently. The car was also covered in scuffs, scratches and was missing a trim. None of this was highlighted in the online adverts, and I feel this company are completely dishonest and unprofessional.
5. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von The Car Way
Hi Adele,
Thanks for taking time to leave us a review, I have spoke to the sales person that booked you in for viewing and I believe you have been booked in for 10:30am but you have been to showroom at 8:30am which is obvious that no one is there as our opening time is 9am to 7pm.
we are located next to busy main road and there is passing traffic so our cars get dirty within an hour from being valeted, that is the reason we book customers in so we can have the vehicles valeted and ready for viewing.
Once again thanks for taking a time to leave us a feedback.
Kind regards
The Car Way
Great experience
Lovely people at the car way, was a pleasure to deal with. Over the moon
4. Mai 2023
Bewertung ohne vorherige Einladung
Great service
Great service & great set of lads helped me out from start to finish, highly recommended
3. Mai 2023
Bewertung ohne vorherige Einladung
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