Thelights4u Bewertungen 

128
•
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic value for money, they look fabulous and have had lots of compliments. Really brighten up our garden. Delivery was really quick too! Will definitely buy more especially with the great cus... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The order process was simple and straight forward. However I was not able to give you a review as I have not yet got the lights fixed due to unavailability of electrician, hence not sure how they wi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

A few days after ordering I received an email to say the order had been cancelled 'at my request'. A bit confused I mailled back to say I hadn't cancelled the order, so I then received a response... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The light unit was easy to install and looks the part - the light is strong enough for our medium sized kitchen.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

128 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 57 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(128)

97 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Courier failed to ensure package…

Courier failed to ensure package reached me as customer. TheLights4U customer service were contacted via 4 attempted emails, 2 phone calls... Promise made to investigate with the courier and then get back to me. No contact then made. No answer on the customer service phone line and no ability to leave a message. I'm out of pocket, with no product and no recourse to pursue currently. Avoid.

26. März 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Tim,

We had investigated and informed you that this package was delivered on 24 March.

The proof of delivery and tracking number were also shared with you.

Kind regards,
Finn

Bewertet mit 5 von 5 Sternen

Date ordered approximate . I orded a pair of wall lights and a…

I orded a pair of wall lights and a ceiling light. They were a reduced price so want sure whether they would look as good as advertised.
The delivery was quick. I had to wait for electrician to put them up for me. He was very complimentary about them when he saw them lit up.

We love them much nicer than expected. Would definitely recommend to others.

20. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Diane,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Just what I wanted for lighting in my Garden

I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together.
Both deliveries were very quick and efficient and I now have a lovely garden with perfect lighting. I wouldn't hesitate to order again from this company

14. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Catherine,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Fantastic lights for the garden

Fantastic lights for the garden . Was well happy

19. März 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Petula,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 1 von 5 Sternen

Awful customer service

Firstly the lights sent were not as described (ip54 rated instead of ip65). I contacted the company numerous times before they agreed to refund my money plus all postage costs.

Eventually (after many times trying to contact them) they did refund the original costs but I am still awaiting the return postage. They do not reply to emails.

These lights were bought to put up for Christmas & i'm still trying to sort it out at the end of February

1. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Andrea,

We apologise for the inconvenience.

Please be informed that the full refund, as discussed, has been processed.

Kind regards,
Finn

Bewertet mit 4 von 5 Sternen

good service

18. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Roselle,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Great service

Great service, fantastic quality products, reasonable price and fast delivery!

16. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Mike,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Good product at a affordable price

Very pleased with the lights I purchased from this company. They were easy to order and delivered on time and at a very good price. I had a slight issue with some minor damage to one of the fittings but this has been resolved amicably. I would recommend this company

17. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Dave,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Larger and smaller lights

I ordered a couple of larger lights and was really happy with them,they give a brilliant bright white light,
I told my friend and ordered her some as well.
Quick delivery as well.
They look much nicer when on the ceiling than in the box.

4. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 4 von 5 Sternen

Good absolutely fine

Good absolutely fine

4. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Samantha,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Very quick delivery

Very quick delivery, great quality lighting at a good price, the lights look great at night and day.

18. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Graham,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Perfect illumination

Perfect. When approaches my porch, the light comes on. No more fumbling for me when trying to insert my key in the keyhole.

8. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Pamela,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 4 von 5 Sternen

Good price easy to fit

1. Februar 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Gary,

Thank you so much for your review :)

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Good quality light with fast delivery…

Good quality light with fast delivery and easy to install.

20. November 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Nigel,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

A top service from a top company

A top service from a top company, packed and delivered very promptly and a quality product.Recommended.

15. November 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Nutty ,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Great Service.

The customer service was great nothing was to much trouble.

12. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Malcolm

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 5 von 5 Sternen

Outdoor garden lights …

I’ve had lots of lights from this company always delivered quickly and in great condition. They were exceptionally well priced and I’m delighted with them. Recommended.

1. November 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Dear Fiona Khan

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 3 von 5 Sternen

Cheap & disappointing

Customer service responded quickly to my enquiries regarding my order. If I'm honest it's the product that' no so great. The mirror is ideal for travel as it folds away but the quality is cheap plastic and the light is not bright enough to be useful. I would have returned it but I don't want to pay further postage costs. I'll probably use the mirror on holiday but it's no good for everyday use. Fairly disappointed. Had a response from the xompany thanking me for my positive response. I am not sure they read the whole review??!!

7. Jänner 2026
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Hi Joolie,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Bewertet mit 1 von 5 Sternen

Purchased a ceiling light and it was…

Purchased a ceiling light and it was never delivered. Contacted the company to return some festoon lights (showing photographic evidence of their delivery) whilst highlighting the ceiling light had not been delivered. They said it was delivered on the 23rd December, so I asked for evidence. They replied with a delivery note from the courier, without a signature, or photographic evidence of the item being received by someone, or placed at my house. So my concern is the item was delivered to the wrong address or something else more concerning happened to it. Either way I do not have what I paid for. The overall cost of my purchase was £124. Only £25 was returned for the festoon lights. The remainder has not been processed as the supplier says it has been delivered. However, I have repeatedly informed them it has still not been delivered. I have asked for photographic evidence or a signature but they have not responded. I am now looking to officially recoup my money. Not impressed with how this has been handled considering I needed this light prior to Xmas as it was the only one both my partner and I agreed upon.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Bewertet mit 1 von 5 Sternen

Fraudsters stop ordering

Ordered some lights , were never delivered and when i started calling them they said its already delivered which i never got and my money was taken . When asked for proof they sent me a picture of another parcel with a different name altogether. Now they are not answering my calls for a refund. Don’t order from them they together with Evri they postal partners are committing FRAUD. Stop ordering from these people. I lost my money and warning you don’t fall for them.

7. November 2025
Bewertung ohne vorherige Einladung
Thelights4u-Logo

Antwort von Thelights4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

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