Thelivary Bewertungen 

61
•
TrustScore 1.5 von 5

1,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

If I could give no stars - or better still, negative stars - I would. Order 1450 was purchased on 10/7/25. Countless chasing as nothing received. Constant promises of situation being resolved. T... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Like lots of others, I thought this was a UK-based business in manchester. It is, of course, just another fake website that drop-ships from China. The light fitting i ordered arrived absolutely shatte... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I placed an order for a beautiful cuddle doll for my great niece’s christening. Nothing has arrived and after reading the reviews it is clear that I have been subject to the same AI generated emails (... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I purchased what looked to be a Kato Tirrinia wine cooler 'bag' on 6 September. Upon review a day or so later, I was worried that it was from a suspicious site. I received an order confirmation with a... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

1,3

Ungenügend

TrustScore 1.5 von 5

61 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,3

Alle Bewertungen

(61)

5 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

This is all bogus

This is all bogus. Their website is entirely AI generated and they are not based in the UK as suggested. Cheap mass produced.

26. Juli 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Hi Fiona,

Thank you for your feedback. We’re sorry to hear about your concerns regarding our website and product origin. We strive for transparency and quality in all that we offer. Please feel free to contact our customer service if you have any specific questions or need assistance—we’re here to help.

Bewertet mit 1 von 5 Sternen

Scam. Avoid!

Placed an order for a Chair Mat a month a go and haven’t received anything. Tried emailing the company with no response. Very disappointing. This service seems to be a scam às others have commented. Avoid.

26. Juni 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Hi Natalie,

We're sorry to hear about your experience and the delay with your order. We take this seriously and would like to investigate further. Please contact us at our email so we can review your case and assist you as soon as possible.

Bewertet mit 1 von 5 Sternen

Do not order the men's laced loafers

Do not order the men's laced loafers. They took 5 weeks to arrive! When they arrived they look zero like the photos. Cheap cheap cheap knock offs! £42 down the drain. No customer service to get a refund absolute shambles. Wish I could add a picture to show how laughable the shoes they sent are!

23. Juli 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Dear David,

Thank you for your feedback – sorry to hear about your disappointing experience. We strive for clear product information and better service. For questions or assistance, please email us anytime. We’re here to help.

Bewertet mit 1 von 5 Sternen

Very disappointing experience

Very disappointing experience. I ordered the "Crystal Coffee Mug – CrystalBrew (Purple)" which was advertised as a high-quality crystal mug, but what I received after nearly 3 weeks was a cheap plastic cup with a metal insert. The product looks absolutely nothing like the photos shown on the website.

For £33.90, I expected something much better. This feels like a scam or at the very least false advertising. I’ve contacted customer support with photos and I’m still waiting for a proper resolution.

Would not recommend based on this experience. Be careful before ordering!

22. Juli 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Dear Marius,

Thank you for your feedback – we’re sorry your order didn’t meet expectations. We strive for clear product descriptions and quality. For further questions or assistance, please email us anytime. We’re here to help and listen to your concerns.

Bewertet mit 1 von 5 Sternen

I have been trying to return items…

I have been trying to return items worth £72 which do not fit
No replies to emails
Phone number does not exsist
Product shipped from China
AVOID

22. Juli 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Hi Mrs Fullelove,
Thanks for your feedback – we’re sorry you’re having trouble. Please send us an email with your order details so we can look into your case and help you as best as possible. We’re here to assist you.

Bewertet mit 1 von 5 Sternen

Bought and paid for item

Bought and paid for item. Item not delivered and no response to 3 emails sent. Tried phoning but number doesn't exist. Company claims to be in Manchester but checked payment details and it appears to be in Hong Kong, so lies on website. Avoid as obviously a scam.

I have emailed 3 times, filled in your response form and tried phoning. Why ask people to email when you don’t respond but have emailed again for 4 th time but not expecting a response
Tried emailing again as requested and email address no longer exists either so how does someone contact you

24. Juni 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Hi Chris,
Thank you for your review – we’re sorry to hear about your experience. We take such feedback seriously. Please contact us via email with your order details so we can investigate and assist you directly.

Bewertet mit 1 von 5 Sternen

No item delivered and no response

Confirmation email received and then nothing. No delivery of ordered item. No response to emails and their phone number doesn’t work. As previous one star reviewers have noted, it is very suspicious that all 5 star reviews are left by individuals who have only ever written one review.
All previous responses from the company on here, have urged reviewers to reach out to them by email to try and resolve the matter - I would ask them to respond to the emails I have already sent before posting this standard reply.

16. Juli 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Hello,

We’re very sorry to hear about your experience and understand your frustration. We take all concerns seriously and want to help resolve this as quickly as possible. Please check your spam folder for any missed emails, and feel free to contact us again directly so we can assist you promptly.

Bewertet mit 1 von 5 Sternen

DO NOT ORDER

DO NOT ORDER - the contact number doesn't work and the company have not responded via email when I've attempted to contact them. Previous customers have had similar experiences. Please be advised to check one star reviews before ordering.

8. Juli 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Dear Karen
We’re sorry to hear about your difficulty reaching us. We take customer contact seriously and want to help. Please try emailing us again—we’re here to assist and appreciate your patience.

Bewertet mit 1 von 5 Sternen

Scam company

Scam company. Apparently unable to deliver to any address with a property name instead of a number despite the property being built in the 1800s and no problems with delivery for any other company. Scam. Avoid. Just hoping I can get a refund as they have had £300 of my money for lights which I suspect do not even exist!!! Ordered over a week ago and keep receiving bot emails asking me again and again to confirm the house number as the address is incomplete which it is not.

20. Juni 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Dear Chloe
Thank you for your review. We’re sorry to hear about the delivery issues and understand your frustration. Please email us directly so we can assist you further with your order. We’re here to help!

Bewertet mit 1 von 5 Sternen

Do not order

After placing an order I received an initial confirmation then NOTHING. I sent multiple emails and called the number on the website and no replies. I went through my bank to get a refund and since still nothing from the company

18. Juni 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Dear Tom
Thank you for your feedback. We’re sorry for the lack of communication and understand your concerns. Please email us directly so we can look into your order and assist you further. We’re here to help!

Bewertet mit 1 von 5 Sternen

CHINESE SCAM company

SCAM! Chinese company. Ordered item nearly 2 weeks ago and it never arrived. No response to e mails

11. Juni 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Hi Kirstine,

We're sorry to hear that your order hasn’t arrived and that you haven’t received a response. We take this seriously and want to help. Please contact us at our email so we can review your case and assist you directly.

Bewertet mit 1 von 5 Sternen

Scam company

Scam company. All the positive reviews are fake. Avoid.

1. Juni 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Hello Keisha,
Sorry to hear you feel that way. We take all feedback seriously. If you’ve had an issue, feel free to email us so we can take a closer look

Bewertet mit 1 von 5 Sternen

Fake / fraud company ??!!

So far - can give this store 1 star and even that’s pushing it. Placed order then nothing. No item received and no response to 3 emails and a phone call to chase this up.
Refunded via my bank. Would avoid this company.

Anyone else noticed that all of the 5 star reviews are from people who have chosen only to review this company? (Alarm bells)

The company is supposedly based in a house - with a mobile number that isn’t in use. Hmmmm

And in response the their reply below - I’ve emailed 3 times so do not feel the need to email again. Also they’ve stated the mobile number on their site isn’t ever answered as they “keep track on discussions” via email only…. Alarm bells are ringing more than this +447575898326 which is supposedly their contact phone number 🤔

6. Juni 2025
Bewertung ohne vorherige Einladung
Thelivary-Logo

Antwort von Thelivary

Hello Gary,
We’re really sorry to hear about your experience. We want to help—please send us an email so we can look into this for you

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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