If I could give no stars - or better still, negative stars - I would. Order 1450 was purchased on 10/7/25. Countless chasing as nothing received. Constant promises of situation being resolved. T... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
If I could give no stars - or better still, negative stars - I would. Order 1450 was purchased on 10/7/25. Countless chasing as nothing received. Constant promises of situation being resolved. T... Mehr ansehen
Unternehmen hat geantwortet
Like lots of others, I thought this was a UK-based business in manchester. It is, of course, just another fake website that drop-ships from China. The light fitting i ordered arrived absolutely shatte... Mehr ansehen
Unternehmen hat geantwortet
I placed an order for a beautiful cuddle doll for my great niece’s christening. Nothing has arrived and after reading the reviews it is clear that I have been subject to the same AI generated emails (... Mehr ansehen
Unternehmen hat geantwortet
I purchased what looked to be a Kato Tirrinia wine cooler 'bag' on 6 September. Upon review a day or so later, I was worried that it was from a suspicious site. I received an order confirmation with a... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This is all bogus. Their website is entirely AI generated and they are not based in the UK as suggested. Cheap mass produced.

Antwort von Thelivary
Placed an order for a Chair Mat a month a go and haven’t received anything. Tried emailing the company with no response. Very disappointing. This service seems to be a scam às others have commented. Avoid.

Antwort von Thelivary
Do not order the men's laced loafers. They took 5 weeks to arrive! When they arrived they look zero like the photos. Cheap cheap cheap knock offs! £42 down the drain. No customer service to get a refund absolute shambles. Wish I could add a picture to show how laughable the shoes they sent are!

Antwort von Thelivary
Very disappointing experience. I ordered the "Crystal Coffee Mug – CrystalBrew (Purple)" which was advertised as a high-quality crystal mug, but what I received after nearly 3 weeks was a cheap plastic cup with a metal insert. The product looks absolutely nothing like the photos shown on the website.
For £33.90, I expected something much better. This feels like a scam or at the very least false advertising. I’ve contacted customer support with photos and I’m still waiting for a proper resolution.
Would not recommend based on this experience. Be careful before ordering!

Antwort von Thelivary
I have been trying to return items worth £72 which do not fit
No replies to emails
Phone number does not exsist
Product shipped from China
AVOID

Antwort von Thelivary
Bought and paid for item. Item not delivered and no response to 3 emails sent. Tried phoning but number doesn't exist. Company claims to be in Manchester but checked payment details and it appears to be in Hong Kong, so lies on website. Avoid as obviously a scam.
I have emailed 3 times, filled in your response form and tried phoning. Why ask people to email when you don’t respond but have emailed again for 4 th time but not expecting a response
Tried emailing again as requested and email address no longer exists either so how does someone contact you

Antwort von Thelivary
Confirmation email received and then nothing. No delivery of ordered item. No response to emails and their phone number doesn’t work. As previous one star reviewers have noted, it is very suspicious that all 5 star reviews are left by individuals who have only ever written one review.
All previous responses from the company on here, have urged reviewers to reach out to them by email to try and resolve the matter - I would ask them to respond to the emails I have already sent before posting this standard reply.

Antwort von Thelivary
DO NOT ORDER - the contact number doesn't work and the company have not responded via email when I've attempted to contact them. Previous customers have had similar experiences. Please be advised to check one star reviews before ordering.

Antwort von Thelivary
Scam company. Apparently unable to deliver to any address with a property name instead of a number despite the property being built in the 1800s and no problems with delivery for any other company. Scam. Avoid. Just hoping I can get a refund as they have had £300 of my money for lights which I suspect do not even exist!!! Ordered over a week ago and keep receiving bot emails asking me again and again to confirm the house number as the address is incomplete which it is not.

Antwort von Thelivary
After placing an order I received an initial confirmation then NOTHING. I sent multiple emails and called the number on the website and no replies. I went through my bank to get a refund and since still nothing from the company

Antwort von Thelivary
SCAM! Chinese company. Ordered item nearly 2 weeks ago and it never arrived. No response to e mails

Antwort von Thelivary
Scam company. All the positive reviews are fake. Avoid.

Antwort von Thelivary
So far - can give this store 1 star and even that’s pushing it. Placed order then nothing. No item received and no response to 3 emails and a phone call to chase this up.
Refunded via my bank. Would avoid this company.
Anyone else noticed that all of the 5 star reviews are from people who have chosen only to review this company? (Alarm bells)
The company is supposedly based in a house - with a mobile number that isn’t in use. Hmmmm
And in response the their reply below - I’ve emailed 3 times so do not feel the need to email again. Also they’ve stated the mobile number on their site isn’t ever answered as they “keep track on discussions” via email only…. Alarm bells are ringing more than this +447575898326 which is supposedly their contact phone number 🤔

Antwort von Thelivary
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