Theoxfordclaimscompany Bewertungen 

10
•
TrustScore 3.5 von 5

3,3

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3,3

Akzeptabel

TrustScore 3.5 von 5

10 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 20 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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3,3

Alle Bewertungen

(10)

7 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Skepical at first, but absolutely flawless service! Shoutout to Ronnie!

I have to admit, I was highly skeptical about using Oxford Claim Company after seeing some of the very low ratings and terrible reviews here on Trustpilot. However, my experience was the complete opposite, and I want to share this to help raise awareness for other customers who might be hesitating.
I filed a claim for my recent iPhone, and the entire process was handled perfectly. I received a replacement phone literally in less than a week!
From what I can tell, the key to success is simply providing the right documents. I made sure to hand over every single piece of documentation they requested, and because of that, everything went incredibly smoothly.
A massive shoutout to Ronnie, who personally handled my case. I am incredibly grateful for the professional and efficient service. I definitely do not regret insuring my tech with this company, and I will absolutely continue to use them in the future. Don't let the negative reviews deter you—do your part with the paperwork, and they will deliver!

17. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Theoxfordclaimscompany

Hi Fawad,

I appreciate you taking the time to share your feedback, and recognizing the hard work of our team and Ronnie. This wonderful feedback has been shared with him.

I’m glad we were able to resolve this in less than a week for you, as that is a target we do our best to aim for.

You are also completely correct, documentation is typically the cause of any delay with a claim. If we can get all the correct documents on the same day the claim is made, it can usually be sent for approval that same day.

Please feel free to reach out if you have any other devices that require our protection and service.

Best regards,

Kirk

Bewertet mit 5 von 5 Sternen

Good company…

No complaints did everything they were supposed to at a fast pace. I read terrible reviews and was panicking after id sent in my phone for repair but there was no need. They communicated well and answered any questions.

27. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Theoxfordclaimscompany

Hi Kylie,

Thank you for taking the time to share your feedback.

I am so happy to hear that we were able to resolve this claim promptly for you.

We will always do our best to resolve claims as quickly as possible and keep you in the loop through every step of the process.

If you have any questions, we’re always here to help.

Best regards,

Kirk

Bewertet mit 1 von 5 Sternen

Have not received mobile device in over a month!

Have still not received my mobile device in over a month, been told the same lie 'they're waiting on a part'. Would dodge this company like the plague, really poor workmanship.

9. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Theoxfordclaimscompany

Hello Louis,
Thank you for your feedback, and I am sorry to hear about the experience you had with the service.
When checking the claim, I see that we had sent you the tracking number two days after this review was posted.

I do completely understand your dissatisfaction and can see that we have stopped using that repairer, as we were also unhappy with their performance.
Please let us know if there is anything further we can do to assist you, and I wish you a wonderful day.
Kind regards,

Kirk

Bewertet mit 1 von 5 Sternen

NO HEART,

NO HEART,
Imagine after all they have done, they still tried to nic the phone off me after damaging my brand new phone costing £1200 they offered me £589 for settlement, when I then returned the phone to them they then tried to say that there was additional damages which they done and say it was me.
UNBELIEVABLE!!!!!!

20. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely ABYSMAL!

Absolutely ABYSMAL!

A full year paying cover for a brand new mobile phone, and the amount of stalling tactics and red tape I've encountered should be classed as a criminal action!

AVOID THEM AT ALL COSTS!

7. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unprofessional, unfair, and still unresolved

My experience with this company’s handling of my insurance claim has been extremely disappointing — and is still ongoing without resolution. The process has been marked by mistakes, poor communication, and false accusations that have left me feeling frustrated and disrespected.

A case handler accused me of altering documents to fit the policy and even claimed I was “kicking off.” This was completely untrue — I remained polite and cooperative throughout, and all documents I provided were accurate and properly submitted.

To make matters worse, I was mistakenly included in a private call between the case handler and a manager, where my claim was discussed. This was highly inappropriate and raised serious concerns about transparency and professionalism. Rather than questioning the false accusations, the manager simply accepted them, and my claim was rejected based on assumptions rather than facts.

The situation remains unresolved, causing ongoing stress and frustration. Being falsely accused and subjected to such poor handling has been unacceptable, and I am still waiting for this company to address their failings properly.

Based on my ongoing experience, I cannot recommend this company and would urge others to think very carefully before using them.

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

Surprisingly fair, fast and stress‑free – a rare thing in insurance

I don’t usually leave reviews for claims companies, but this one genuinely deserves it.

I had to make a claim for a nearly new phone, and from start to finish, Oxford Claims Company handled it professionally and with zero hassle. I was expecting the usual drawn‑out process, lowball offers, or hoops to jump through — but instead, I got a clear response, a quick decision, and a fair cash offer that reflected the real‑world value of the phone.

Darshan kept things simple and clear. I confirmed the offer just before 5 pm on a Friday, and while I’m still waiting on the payment hitting my account, everything so far has been handled properly and without delay on their side.

No excess, no stress, and no surprises — which, let’s be honest, is rare in this space. I’ll update this review if anything changes, but based on how things have gone so far, I’d be more than happy to recommend them.

27. Juni 2025
Bewertung ohne vorherige Einladung

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