Excellent service Staff amazing Callie service us and she was wonderful she made it so easy lots of knowledge on all the perfumes 5 stars 🌟 found out it was my birthday and made me feel so speci... Mehr ansehen
Standort
Standort wechselnUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Mehr ansehen
Unternehmen hat geantwortet
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Mehr ansehen
Unternehmen hat geantwortet
I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Vereinigtes Königreich
5,0
Hervorragend
287 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Paul was very knowledgeable on all his…
Paul was very knowledgeable on all his perfumes, he helped me find exactly what I was looking for and it is thanks to him that I managed to find the perfect scent!
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I like how Emma attended to me with…
I like how Emma attended to me with joy, keep up the good work.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie provided outstanding customer…
Callie provided outstanding customer service-she was very professional, friendly, and helpful. She made the whole experience in the perfume shop enjoyable and helped us choose the perfect fragrance. Thank you for such excellent service!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
This one is for Callie
This one is for Callie
Thank you so much for an amazing selection and helping me out with all the perfumes.
Hoping to see youu soonn.
Xoxo
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Callie was very helpful
Callie was very helpful, she was very knowledgeable about fragrances new and old. I used to be a Dior rep worked in the fragrance sector for nearly 8 years and was impressed with Callie's knowledge. She was very helpful and it was a pleasure speaking with her.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emma's service was stand out
Services was fantastic Emma really knew her stuff, knowledge of fragrance was stand out. Really happy and bubbly great attitude to have in sales made my experience well worth while definitely will make this my knew perfume store even if It means I have to travel well worth the trip
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
First Impressions 5*****
I was enticed firstly into the store by the window display, a pretty new product and its attractive price.
However, once inside I received a BRILlIANT, intuitive but relaxed service (no hard sell).
BTW She loves the fragrance and the Travalo refillable spray bottle was the perfect way for her to smell it without knowing what it actually was.
Genius. Well done Emma! 😊
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today i visited the store in Edinburgh…
Today i visited the store in Edinburgh city centre (st james quarter) i was served by Kush who was extremely helpful. She took the time to explain things and was very assertive.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service nice aftershave.
Good service nice aftershave.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service
Cavan from the Edinburgh store was great and patient. Great customer service from her.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anika was brilliant took the time to…
Anika was brilliant took the time to help and couldn’t applaud her customer service skills enough
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good choice and great service
I needed to buy a gift and this store is close to Edinburgh city centre near my work in a good, covered shopping centre.
It is quite a large store with lots of stock on display. Anika offered help, gave me a few minutes to look round then when I did ask gave me some good choices with sample cards to smell (I asked for rose-scented perfumes). I chose one and she pointed out another size with better value so I changed to that. Great service with a smile.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cavan was lovely and super helpful!
Cavan was lovely and super helpful!
10/10 service!
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Attentive and generous customer…
Attentive and generous customer service. Picked the right parfum, following patient assistance. Anika knows her stuff, thanks to her.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Member of staff who knows what they are doing
I went into The Perfume Shop in St James Square in Edinburgh on Thursday with hope of buying a aftershave, the sales assistant was lovely and polite her name was Emma she made me feel welcome and went though a range of different aftershaves until I found the right one very diligent and no pressure from Emma for me to buy anything which was great because other establishments wouldn't have been so patience so a big shout out to The Perfume Shop well done
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
An unforgettable perfume experience
An unforgettable perfume experience, especially thanks to Callie
This perfume shop is a true gem, but what made the experience exceptional was Callie. From the moment I walked in, she was warm, knowledgeable, and genuinely passionate about fragrance. She took the time to understand my preferences, explained scent notes with real expertise, and guided me toward perfumes I never would’ve discovered on my own but instantly loved.
Callie has a rare talent for making you feel both comfortable and excited, whether you’re a fragrance expert or just exploring. Every recommendation felt thoughtful and personal, not rushed or sales-driven. I left with a scents that feels perfectly.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello Ifeoma,
Thank you for your lovely 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us thanks to Callie! We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We went there last night and Ms
We went there last night and Ms. Cavan assisted as enthusiastically..She helpful and approachable and the experience was nice
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was helped by a lovely lady calle
I was helped by a lovely lady called Jamie. 10/10 customer service.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.