I subscribe to PetLab Co's ProBright Advanced Dental Powder for Clean Teeth and Fresh Breath. I needed a dental product for my 12 year old female Yorkie, Ginger after she had several teeth removed by... Mehr ansehen
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Standort
Standort wechselnONE WORLD TRADE CENTER, 85TH FLOOR, 10007 New York, New York, US
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
So far the tooth powder is tolerated by by 15 yo terrier mix. I do wish that the packaging was more ecological. I have ordered items for myself from other companies that come in glass jars, packed in... Mehr ansehen
Unternehmen hat geantwortet
My dog became sick from this probiotic chew. He developed Gastroenteritis with hemorrhagic diarrhea (bloody diarrhea). I had to rush him to the vet urgent care. $400 in veterinarian expense... Mehr ansehen
Im on my second month now with you guys i just got my second order, and my dogs already are less itchy and irritated. I use the allergy & immune probiotic for allergy and itch. They also love the samp... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Vom Unternehmen geschrieben
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Kontaktinformationen
ONE WORLD TRADE CENTER, 85TH FLOOR, 10007, New York, New York, Vereinigte Staaten
4,0
Gut
460 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
MY DOG IS DEAD
I notified PetLab that my dog was DEAD and I have 2 shipments that I need to return. This is product is too expensive to keep getting. Again my dog is DEAD.
15. April 2026
Antwort von PetLab Co. - US
Hi Pam,
We are so sorry to hear about the loss of your beloved pet. From all of us at PetLabCo.®, please accept our deepest condolences to you and your family at this time.
Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
Smooth monthly subscription
Smooth monthly subscription. No surprises
Timely delivery. Great product
27. April 2026
Antwort von PetLab Co. - US
Hi Margarita,
We're happy to hear that you're enjoying the smooth monthly subscription and timely deliveries! Thank you for sharing your positive experience with us.
Regards,
PetLabCo.®
Antwort von PetLab Co. - US
Hi Olga,
Thank you so much for your kind words. We are thrilled you are seeing the benefits for your pets. Please don't hesitate to reach out should you need any assistance.
Regards,
PetLabCo.®
They send the items on a timely…
They send the items on a timely schedule and the things I order are always good quality.
3. Mai 2026
Antwort von PetLab Co. - US
Hi Lorri,
We're happy to hear that your items are delivered on time and are of good quality. We appreciate you taking the time to share your positive experience!
Regards,
PetLabCo.®
I want to cancel my subscription
I want to cancel my subscription. My dogs hate this. When I try to, it will not let me cancel. This is frustrating and concerning that your company is making it impossible to cancel!
26. April 2026
Antwort von PetLab Co. - US
Hi Miles!
We're sorry to hear your dog isn't a fan of the supplement! We understand all dogs are unique including their tastes.
Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
Antwort von PetLab Co. - US
Hi Adam,
We are thrilled to hear you received your package! Please be sure to keep us updated on your dog's progress. We can't wait to hear all about it.
Warm regards,
PetLabCo.®
Great product for my fur babued
Product is great!
Delivery service is awesome
Ordering was easy!
3. Mai 2026
Antwort von PetLab Co. - US
Hi Claudia,
Thank you for taking the time to share your experience. We are so happy to hear ordering has been easy and you are seeing the benefits for your pup. Thank you for allowing us to be a part of your dog's wellness journey.
Regards,
PetLabCo.®
Easy to order and use.
24. April 2026
Antwort von PetLab Co. - US
Hi there!
We're happy to hear that our ordering process is easy to use. Thank you for your feedback; we appreciate you being a part of our community.
Warm regards,
PetLabCo.®
This product has greatly helped my…
This product has greatly helped my boys. Service is perfect. Thank you!!!
26. April 2026
Antwort von PetLab Co. - US
Hi Jennifer,
We're happy to hear that our product has greatly helped your boys! We are so happy our Customer Experience Team has been helpful. Thank you for your feedback.
Regards,
PetLabCo.®
Good for dogs
3. Mai 2026
Antwort von PetLab Co. - US
Hi Judy!
We are so happy to hear you are seeing the benefits. Thanks for sharing your experience.
Regards,
PetLabCo.®
NO MORE ALLERGY SHOTS!
I used to pay $95 a month for allergy shots for my Corgi, who was experiencing itching, head shaking from ear itching, and paw licking. I started giving her Pet Lab Allergy and Immune chews about 3-4 months ago and it has all stopped completely. As a test to see if the chews were working, I delayed getting her monthly shot last month and discovered she has no more of the symptoms she once had. I give her one chew each evening after dinner and she loves them! I break one in half and ask her to shake a paw or some other trick just for fun. I highly recommend these chews!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von PetLab Co. - US
Hi Lyn, we're so glad to hear about your Corgi's progress and we'd love to hear about more updates as she continues on her Allergy and Immune Chews. Please reach out with any questions, concerns or updates!
Best regards,
PetLabCo.®
The delivery service put it in the…
The delivery service put it in the driveway. It was driven over
2. Mai 2026
Antwort von PetLab Co. - US
Hi John, thank you for taking the time to leave this feedback and we're sorry to hear about this delivery experience. We've sent you an email to further assist with this, we're available via email and phone. We're happy to help, we look forward to hearing from you!
Best regards,
PetLabCo.®
Cancelled order and I'm still receiving…
Cancelled order and I'm still receiving and getting charged for them
21. April 2026
Antwort von PetLab Co. - US
Hi David, we're sorry to hear about this experience and we appreciate you taking the time to give us this feedback. We've sent you an email to further assist, we are available to help via email or phone. We hope to hear from you soon.
Best regards,
PetLabCo.®
Easy peasy
Easy peasy with no hassle. It comes every month before I run out and I never have to think about it.
2. Mai 2026
Antwort von PetLab Co. - US
Hi Gate, thanks for leaving this review and we're so glad to hear the subscription process has been working for you! Please reach out if you have any questions or concerns, we're always happy to help!
Best regards,
PetLabCo.®
Antwort von PetLab Co. - US
Hi there, we're glad to hear about this positive experience and we appreciate you taking the time to leave us a review. We'd love to continue to hear about your dog's progress so please feel free to update us! Please don't hesitate to reach out to us should any questions or concerns arise!
Best regards,
PetLabCo.®
Didn’t received delivery notice
24. April 2026
Antwort von PetLab Co. - US
Hi Shirley, thank you for taking the time to leave this feedback. We're sorry to hear about this and will definitely relay this to our team to ensure you get the proper notice moving forward. We're always happy to help so please don't hesitate to reach out with any questions or concerns!
Best regards,
PetLabCo.®
Antwort von PetLab Co. - US
Hi Nathan, thank you for taking the time to leave this feedback. We have sent you an email to further assist with this. We're available via email, phone and chat to help with any questions or concerns. Look forward to hearing back from you.
Best regards,
PetLabCo.®
FedEx delivered my package and the…
FedEx delivered my package and the delivery driver was very courteous.
30. April 2026
Antwort von PetLab Co. - US
Hi Robert, thank you for this positive review. We love to hear that and this is the type of delivery experience we hope for all our customers. We're more than happy to help so please don't hesitate to reach out to us!
Best regards,
PetLabCo.®
I Cancelled this and it still showed up…
I Cancelled this and it still showed up Need Refund
30. April 2026
Antwort von PetLab Co. - US
Hi Tom, thank you for leaving this review and we're sorry to hear about this issue. We have sent an email to further assist you. We hope to hear from you soon! We're available via email and phone.
Best regards,
PetLabCo.®
Delivery person threw the package in…
Delivery person threw the package in front of my door instead of dropping it gently to my door
29. April 2026
Antwort von PetLab Co. - US
Hi Juvylyn,
We are so sorry you have had this experience. We can certainly understand why that would be upsetting. Thank you so much for bringing this to our attention.
Regards,
PetLabCo.®
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