PetLab Co. - US Bewertungen 460

TrustScore 4 von 5

4,0

ONE WORLD TRADE CENTER, 85TH FLOOR, 10007 New York, New York, US


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I subscribe to PetLab Co's ProBright Advanced Dental Powder for Clean Teeth and Fresh Breath. I needed a dental product for my 12 year old female Yorkie, Ginger after she had several teeth removed by... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

So far the tooth powder is tolerated by by 15 yo terrier mix. I do wish that the packaging was more ecological. I have ordered items for myself from other companies that come in glass jars, packed in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

My dog became sick from this probiotic chew. He developed Gastroenteritis with hemorrhagic diarrhea (bloody diarrhea). I had to rush him to the vet urgent care. $400 in veterinarian expense... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Im on my second month now with you guys i just got my second order, and my dogs already are less itchy and irritated. I use the allergy & immune probiotic for allergy and itch. They also love the samp... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

How to Manage Your Subscription

Vom Unternehmen geschrieben

You can manage your subscription via our account portal
Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.

Kontaktinformationen

  • ONE WORLD TRADE CENTER, 85TH FLOOR, 10007, New York, New York, Vereinigte Staaten

4,0

Gut

TrustScore 4 von 5

460 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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Bewertet mit 5 von 5 Sternen

It came quickly & it’s a great product…

It came quickly & it’s a great product that our dog likes

7. Mai 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Susan, thank you for sharing your positive experience with us and we're glad to hear your dog is enjoying the supplement. Please feel free to reach out with any questions or concerns, we're here and happy to help!

Best regards,
PetLabCo.®

Bewertet mit 1 von 5 Sternen

I don't want anymore product

I don't want anymore product. Please stop.

28. April 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Linda, we appreciate you taking the time to leave this feedback. We're more than happy to assist with this, we have sent you an email to further assist with this. We are available via email, phone and chat, please don't hesitate to reach out to us with any questions or concerns!

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Great dental product!

My dog has literally been on this for approximately 2 weeks and I'm already seeing an improvement in his teeth! He had chunks of tartar build up on his back teeth that are 99% gone already. I've been watching this product for several months now and I'm very skeptical of things online these days but I finally decided to give it a try, and I am just blown away. Not only is it cleaning my dogs teeth, but my picky eater is actually eating this with his food no problem. I'm so glad I gave this a try!

7. Mai 2026
Bewertung ohne vorherige Einladung
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Emily, thanks for taking the time to leave this great review! Most pet parents typically see the best potential benefits after about 90 days of consistent use, which is common with supplements. We’d love to hear about your pup’s progress, and we’re here to support you both along the way! We're always happy to help!

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Always getting this product in time for…

Always getting this product in time for my boy!!! He is still not himself yet, , but he is 15 years old

7. Mai 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Claudia, we appreciate you taking the time to leave this review. We'd love to hear about more updates with how your dog is doing on the supplements! Please feel free to reach out if you have any questions or concerns!

Best regards,
PetLabCo.®

Bewertet mit 4 von 5 Sternen

Your communication

Your communication! It is nice to know what and when to expect delivery!

30. April 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Lauren, thanks for taking the time to leave this feedback! We're glad to hear about your positive experience. We're always happy to help, please don't hesitate to reach out with any additional questions or concerns!

Best regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Good product and good service for the…by

Good product and good service for the product and price....

29. April 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Bill,

Thank you so much for your kind words. We are so happy to hear the product has been beneficial for your dog. Please don't hesitate to reach out should you need any assistance. Thank you for being a part of our community!

Regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Love this product

Love this product. My dogs have stopped scratching almost completely. They love the taste too. Easy order and quick delivery. Highly recommend!

6. Mai 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Mary,

How wonderful to hear this! We are thrilled your dogs are loving the taste and you are seeing benefits for them. Thank you so much for sharing your experience. We are honored to be a part of their wellness journey!

Regards,
PetLabCo.®

Bewertet mit 1 von 5 Sternen

Terrible subscription ui how do I cancel

Terrible subscription ui how do I cancel

5. Mai 2026
Bewertung ohne vorherige Einladung
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi there, Jayson!

We’re really sorry you had this experience and for the frustration it has caused.

We offer a Customer Account Portal in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in.

We’d be happy to look into this for you. Can you please share your order number so we may locate your account and assist you further?

Best regards,
PetLabCo.®

Bewertet mit 3 von 5 Sternen

delivery was just thrown under the back…

delivery was just thrown under the back deck of my house not very pleased with the delivery method, but your product is outstanding

5. Mai 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi John!

We appreciate your feedback and are sorry the delivery wasn't satisfactory. We'll be sure to raise this with the appropriate team. We're glad you like our product! Thank you for being a part of our community.

Regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

I have a few full mail pouches and…

I have a few full mail pouches and wonder if we are giving our dog enough. They are very punctual

27. April 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Jeff,

We appreciate you sharing your experience. We'd be happy to look into this with you to ensure you are providing your dog the correct amount. Someone from our Customer Experience team will follow up with you shortly to provide support.

Warm regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Fas and easy delivery

Fas and easy delivery

24. April 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Mark,

We are so happy to hear your delivery was fast and easy. We understand just how important this is when it comes to your pet's supplements. Thank you for being a part of our community!

Regards,
PetLabCo.®

Bewertet mit 4 von 5 Sternen

The person who delivered it fo the…

The person who delivered it fo the first time put the package at my back door I live on a very busy street and if it put on my front porch it could be stolen ! I prefer the USPS to deliver it because they always put my packages in the back !

27. April 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Tammy,

Thank you for sharing this! We completely understand your concern, especially living on a busy street.

We appreciate you bringing this to our attention. Thank you for being a part of our community!

Regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

We have appreciated quick and regular…

We have appreciated quick and regular shipments and great products

30. April 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Florence,

We appreciate the kind words. Thank you for sharing your experience. We are thrilled our supplements have been beneficial to your pup.

Please don't hesitate to reach out should you need anything!

Regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Autoship us the best!

Nice to have it done automatically. Saves ne a lot of time and keystrokes!

4. Mai 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Rebecca,

We are so happy you are pleased with the subscription. Being on a subscription is the best way to make sure your products arrive on time and at the best price! Thank you so much for being a part of our community.

Regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

Good products

Fast delivery

4. Mai 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Julie,

Thank you so much for sharing your experience! We are thrilled you have received your order quickly. We know how important that is when it comes to your dog's supplements. Please don't hesitate to reach out should you need anything.

Regards,
PetLabCo.®

Bewertet mit 1 von 5 Sternen

my dog can not take thisit gives him…

my dog can not take thisit gives him the whenhe takes it .i have ben trying to stopthe order and it nover gets stoped stop it now thank you

26. April 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Virginia,

We are very sorry you and your dog have had this experience. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.

Warm regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

There was a mixup with delivery address…

There was a mixup with delivery address and they immediately resolved it and filled the order.

4. Mai 2026
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi there!

We are thrilled we were able to get your issue resolved quickly and efficiently. Thank you so much for taking the tie to share your experience.

Regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Bruce,

We appreciate your positive feedback regarding the informative content and prompt delivery. We are happy to hear that you are satisfied with our service. Thank you for being a part of our community!

Regards,
PetLabCo.®

Bewertet mit 5 von 5 Sternen

I started using this product hoping it…

I started using this product hoping it would help with tear stains. I have tried so many others that were fails. After using it for about two months, I noticed his tear stains weren’t as red or extensive as they had been. At month three, I was cleaning his eyes as I do every morning and was delighted to see they were gone, not lighter, GONE! I couldn’t be happier!

29. April 2026
Bewertung ohne vorherige Einladung
PetLab Co.  - US-Logo

Antwort von PetLab Co. - US

Hi Linda,

Thank you so much for sharing your experience. We are thrilled you are seeing the benefits for your dog. We appreciate you allowing us to be a part of his wellness journey.

Please don't hesitate to reach out should you need any assistance.

Regards,
PetLabCo.®

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