They have n=been forced to suspend activities due to ASIC directive. I have 2 funded accounts with TPT and have had 2 payouts and 1 evaluation fee refund. Last payout was last Friday 9th December - 2... Mehr ansehen
The Prop Trading
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If you are looking for a new prop trading firm so far I can highly recommend TPT. They have made some good changes with no minimum lot sizes, they offer 400k account sizes and have 1:100 leverage on i... Mehr ansehen
Unternehmen hat geantwortet
It's been a fantastic journey since I joined their funding program, Very welcoming and helpful support team, Smooth experience, High-quality trading accounts, Fast process to the next stages once you... Mehr ansehen
Unternehmen hat geantwortet
With so many companies in the prop space being sketchy, I'm glad the prop trading isn't one. I won't lie I was anxious the whole period awaiting my payout but they truly did pay me. regarding the othe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Funding for Traders. The Prop Trading brings You one step closer to your successful trading journey. You define your success!
Kontaktinformationen
Suite No. 1171 / 17 Gould Road, 4006, Herston, Australien
- support@theproptrading.com.au
- theproptrading.com.au
Efficient Customer Service
Contacted support for an update on my funded acc, Yan was very prompt in furninshing me with the answer/s.
Great Service.
James
2. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi James,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
I've been waiting for my payment for…
I've been waiting for my payment for three weeks, and I hope to send it. I still give 3 stars because everything else, like trading, the support is good.
1. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Dear Kristian Kosztolanyi,
Thanks for your message.
You have already purchased several accounts with us, received a few payouts and you know our company is serious and always deliver what we promise.
As your last contact with our Support team was on the 14th of November, we would like to inform you that all of your withdrawals have already been processed and the most recent one was processed via Crypto earlier today during Australian time. The amount paid must already be in your wallet.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or email at support@theproptrading.com.au and we will help you the best way we can.
And if you haven't yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team
Online chat is prompt and courteous
1. Dezember 2022
Antwort von The Prop Trading
Hi Sean,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
SCAM! I CAN’T WITHDRAW MY PAYOUT FROM MY FUNDED ACCOUNT.
SCAM! I CAN’T WITHDRAW MY PAYOUT FROM MY FUNDED ACCOUNT.
It’s been 3 months since I requested my payout from my funded account.
I asked the prop trading about the payout issue for many times and they’re not willing to help.
When I asked in the online help desk about the payout, the helpers always asked me to send email to the other department but no one ever replied me.
I have kept all the chat records.
THEY EVEN SENT ME THE PAYOUT CERTIFICATE BUT THEY NEVEN PAID ME!
Don’t trust this company. It’s a Scam.
Update at 2/12-2022:
Yes you said you have recalled the payment but you have never proceed for the payout and never update the progress.
As the bank NAB replied me. If the payment fail, the payment sender CAN recall the payment and resend the fund.
But you have never proceed the process.
That means your company withhold my payout and never intend to pay.
16. August 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Ka Pang Lee,
We are sorry to hear that you had a bad experience.
We understand your frustration, however, our team verified that your withdrawal was processed on 19.08.2022 (August, 19th) via wire transfer and the receipt of this transfer was sent to you via email. In addition, we have requested a bank wire "trace" of this payment.
We would like to remind you that it is the sole responsibility of the trader to provide correct and complete bank details to avoid delays and return of transfers.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven't yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team
Awesome I love the the prop easy to…
Awesome I love the the prop easy to life better
30. November 2022
Antwort von The Prop Trading
Hi Girish,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
I have been funded 2 200k accounts and just had the worst experience
I had 2 200k accounts with TPT. Lets call them A and B. However, in order to merge them, I was advised not to trade one of the accounts by the support team so I could do the merge on the anniversary date.
This is the chat I had with Caio on September:
________________
03:12 AM | But what should I do with the new account that will be issued tomorrow after I request the payout on account 862546?
03:13 AM | Should I trade 5 minimum days, should I not trade it? I asked that already but it wasn't answered.
03:14 AM | Caio from The Prop Trading: Sorry about that.
03:14 AM | Caio from The Prop Trading: Yes, you must not trade on it
03:14 AM | Caio from The Prop Trading: It is a requirement for the merge.
03:16 AM | I'll receive the email with the credentials for the new account tomorrow and I should NOT trade it until I'm eligible for the merge. I was afraid there would be some sort of violation if I didn't trade on the new account for a long period. But in order to fulfill your requirements, it's the only way.
03:17 AM | Ok then. Thanks.
03:20 AM | Caio from The Prop Trading: It's not a violation, however if you trade you won't be eligible for the merge. Only on the next withdrawal cycle for both accounts.
03:21 AM | Yea. I won't trade then. Thank you.
_____________
Then, I saw a discord user send the following message on the channel:
"Just received an inactivity notice for two funded accounts which i have not traded becaused i am waiting to merge."
I was worried because that was the same situation I was in. I then proceeded to the support team again to clarify the situation.
This is the chat I had with Assis in October:
____________
05:17 AM | Assis from The Prop Trading: Hi ! How are you today? 😃
05:18 AM | Nivia Gonçalves: Hey!
05:19 AM | Nivia Gonçalves: I just want to clarify the situation I'm currently at. I discord user just sent the following message on the chat channel:
"Just received an inactivity notice for two funded accounts which i have not traded becaused i am waiting to merge."
05:21 AM | Nivia Gonçalves: I didn't receive a message like this, however, I've not traded account B since it was issued and I'll wait until I receive my refund on account A on November 14, so I'm allowed to merge the news accounts together after that.
05:22 AM | Nivia Gonçalves: I was advised not to trade in order to be eligible for the merge by the support team
05:23 AM | Nivia Gonçalves: Caio was the one who explained that I should not trade the account
05:25 AM | Assis from The Prop Trading: Don't worry, when a funded account doesn't have any trades for 30 days it is temporarily deactivated, but to reactivate it just let us know.
05:26 AM | Nivia Gonçalves: Perfect! Thank you Assis.
____
Please note that, at that time I had the conversation with Assis, my account was still active. He said that IF EVENTUALLY, my account got deactivated, I should just ask the team and they would activate it for me again.
My account B got deactivated eventually, and I wasn't worried at all. Kept trading account A waiting for the anniversary to merge them.
Unfortunately, I lost account A (max loss reached) 2 days ago. So yesterday I sent a message to the team asking for my account B to be reactivated and got the following response from Faruk:
________
"
Thanks for waiting.
Unfortunately, our team checked and account B will not be reactivated.
Feel free to reach us out in case you need further assistance. Cheers!
"
______________
I sent an email to the support asking for my case to be reviewed and got no response back. I talked to 3 agents from the support team already and none could help me.
This is unacceptable. I'm being harmed for simply following the instructions given me by the team.
I'm very careful with how I do everything with TPT, this is why I saved all my conversations with the team. I was once denied a payment because I traded 2 accounts at the same time and, WITH NO PRIOR WARNING, they said that I would be eligible for payment ONLY IF THE ACCUMULATIVE profit/loss was positive between the accounts. This is something I never saw in the industry and many people got harmed because we had no prior warning before this rule became valid. Still, I couldn't do anything about it and just moved on.
Now the case is: I need to have my account reactivated. I'm not asking for a favour, I'm asking for the firm to keep the words given by the support team to a client. Instructions given by more than one person by the support team!
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Dear Nivia Gonçalves,
We are sorry to hear about your bad experience.
We understand your frustration when your own expectations are not met.
However, both accounts were active and enabled to trade at the same time. When trading multiple funded accounts simultaneously you are essentially accessing the same pool of capital at the same time with all the accounts.
The company applies the same principle of splitting the profits with the trader and covering solely the losses.
In this case, unfortunately, your accumulative losses were too great to rollover, exceeding the max drawdown and therefore you lost eligibility to trade them.
Our business model is a partnership, and our traders are remunerated based on the value they bring and the profits they generate for our company.
If you have further questions please reach out to our support team.
The Prop Trading Team
serieta e professionalita
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Fortunata,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
Il supporto è stato veloce e preciso…
Il supporto è stato veloce e preciso nel darmi indicazioni per la risoluzione della problematica.
ottima esperienza
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Asd lion,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
They are not following their own faq guidelines
For my account, I was in profit but didn't reach my profit target within 30 days so I was sent a free reset. I was unable to reach the profit target again while still being in profit, so I was expecting to receive 1 more free reset. However, after chatting with customer support, they denied it because they said I'm on a reset account.
I told them that according to their own faq, I should be able to receive 2 resets as long as I didn't violate any rules and am in profit.
Their faq states, "After completing 30 calendar days, if your account equity is not below the initial balance and you have not violated the rules, you may be entitled to 2 Evaluation retries after the first attempt free of charge. If your account meets the criteria, you will automatically receive an email with Retry login details after the 30 calendar days."
I tried explaining this to them, but they still refuse to send me the second reset!
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Ronald,
Our team have explained to you multiple times that the reason why your account is not eligible for a retry is that it is a Reset account.
From our FAQ/Rules https://theproptrading.com.au/faq/
-Can I have a Free Retry?
"...Retry benefit is only available for Step 1 accounts thus, Funded, Step 2 and previously Reset accounts do not qualify..."
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
Yan,one of the best member of the team…
Yan,one of the best member of the team I could encounter. been waiting for a payment and after talking with him,Bom,one hour later money secured. he is the top g.
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Robert,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
good service providing with responsibly
29. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Radet,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
best prop firm with excellent service…
best prop firm with excellent service and customer Care. Mr davi
4. Mai 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi hollam,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
Very professional Yan to resolve my…
Very professional Yan to resolve my problem
28. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Consumer 4,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
Todo en orden!
25. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Jesus,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
Mr Johny has been very fast and helpful…
Mr Johny has been very fast and helpful at my all queries info .
25. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Algiers,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
The support is very good
The support is very good, they response in time.
25. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Ngoc,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
Antwort von The Prop Trading
Hi Frank,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
Great experience
Really great customer service, Davi helped me solve my problem in a timely and effective manner. I am very satisfied
24. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Salvo,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
passed 2 accts at the same time
passed 2 accts at the same time, and Caio was great in helping me figure out how to merge them into 1 larger acct. was very timely and efficient.. good job and thank you
24. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi Cory,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
very nice guy davi and very hopfull ,
very nice guy davi and very hopfull ,, best propfirm i worked with
10. November 2022
Bewertung ohne vorherige Einladung
Antwort von The Prop Trading
Hi svette,
Thank you very much for your positive review.
Please, do not hesitate to contact us if you have any questions or concerns regarding your account or the Firm. The easiest way is through website chat support, as you already know, or e-mail at support@theproptrading.com.au and we will help you the best way we can.
And if you haven’t yet, we would like to invite you to join our Discord server with over 5000 members on the following link, where other traders share their experiences and achievements: https://discord.gg/theproptrading
Thank you again for your support, it means a lot to us.
The Prop Trading Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.