Not a great delivery experience It was stated on the box to deliver to the front porch and he left it by my garage some 30 feet away from the porch. This is the second time it has happened and I woul... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amy was the woman that assisted me with my order . I asked her to duplicate my previous order and she did . When that order arrived it was the wrong size ( all my fault because I forgot that I had cha... Mehr ansehen
Unternehmen hat geantwortet
I've been buying paper from Thermal Paper Direct for years, and they continue to impress every single time. They consistently offer the best prices, top-notch customer service, and incredibly fast del... Mehr ansehen
I appreciate the gentle reminders to re-order based upon my historical usage. This has saved me from running out many a time. I also appreciate how fast you ship your product. Finally, everything s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Thermal Paper Direct
Vom Unternehmen geschrieben
Thermal Paper Direct is your trusted source for popular and hard-to-find sizes of thermal paper, credit card paper, ribbons, and other point of sale products. We provide a wide range of options for nearly every machine and industry.
Our user-friendly website makes shopping quick and easy, with fast searches and hassle-free buying. If you don’t see the product you need, chances are we have it in stock.
What sets us apart is our dedication to customer satisfaction. With a 4.9/5 Trustpilot rating, our Unmatched Customer Service goes above and beyond to ensure every customer has a smooth, personalized experience. From answering product questions to providing tailored recommendations and resolving issues quickly, our friendly team is always here to help.
In addition, we offer the best value with mix-and-match pricing and fast, free delivery. With 1-2 day shipping from our strategically located warehouses, you’ll receive your products quickly and efficiently. Try us today and experience the difference!
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigte Staaten
- 877-810-5900
- cs@thermalpaperdirect.com
- thermalpaperdirect.com
Shop Our Best Sellers!
4,9
Hervorragend
2780 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
fast delivery
21. November 2023
Antwort von Thermal Paper Direct
We are happy to provide our customers with fast, efficient delivery! Thank you for the 5 star review.
ordered 20 cases
ordered 20 cases, they were packaged and shipped on time. Great company to deal with. Fair prices!!
7. November 2023
Antwort von Thermal Paper Direct
We are so glad to hear! Thank you for taking the time to leave a positive review!
The young lady answered call she knows…
The young lady answered call she knows her job very nice and helpful thank you like always
30. Oktober 2023
Antwort von Thermal Paper Direct
We are so glad to hear you were satisfied with our services. Thank you for your 5 star review!
Got exactly what I ordered and needed
31. Oktober 2023
Antwort von Thermal Paper Direct
Thank you for your 5 star review!
Antwort von Thermal Paper Direct
Thank you for the 5 star review Algis, we are glad to hear you were left satsfied!
The process from order to delivery was…
The process from order to delivery was efficient and timely.
19. Oktober 2023
Antwort von Thermal Paper Direct
Thank you for the kind review Amarjeet, it is appreciated.
Antwort von Thermal Paper Direct
Thank you for the 5 star review Paul!
thank you for the fast service.
16. Oktober 2023
Antwort von Thermal Paper Direct
Thank you for the review Seth! We are glad you are satisfied with our service.
Questionable Shipment
The online order platform is user-friendly. It's always easy to order from the website. Shipment however is problematic. Our large shipment of thermal paper rolls was left outside by our garage door in open weather which could damage the packages easily, especially on a rainy day. Usually, our shipments are left in the front or back covered porch of the house.
14. September 2023
Antwort von Thermal Paper Direct
Thank you for the 4 star review. Unfortunately, we do not have control over FEDEX / UPS delivery drivers. I apologize for the way they delivered your shipment. We are always more then happy to assist in replacements if need be if a package arrives damaged.
Very easy and helpful to deal with
Very easy and helpful to deal with
Prompt delivery
11. Oktober 2023
Antwort von Thermal Paper Direct
Thank you for the 5 star review Anne. We are glad to hear you were satisfied with our services!
Fast Delivery!
9. Oktober 2023
Antwort von Thermal Paper Direct
Thank you for the 5 star review Matthew, it is appreciated!
Never received my shipment!!!
Never received my shipment!!! Was not the fault of Thermal Direct. The issue is being resolved by sending me my shipment again and using UPS not FedX. FedX has dishonest delivery personnel!
4. Oktober 2023
Antwort von Thermal Paper Direct
Leslie, I greatly apologize for the inconvenience of FEDEX mishandling your package. I have a replacement being shipped to you immediately. Please check your email.
Great company, very good service
From start to end it is great company except my shipment arrived with damaged boxes.
4. Oktober 2023
Antwort von Thermal Paper Direct
Thank you for the five star review Ray! I apologize for the damaged boxes. If the product was damaged please reach out to our customer service team for assistance.
The paper receipt rolls arrived so fast…
The paper receipt rolls arrived so fast that I was not sure what was being delivered. We love using different colors to differentiate between events.
4. Oktober 2023
Antwort von Thermal Paper Direct
Thank you for the five star review Amy. We are glad to hear you were satisfied with our delivery time.
I appreciate the gentle reminders to…
I appreciate the gentle reminders to re-order based upon my historical usage. This has saved me from running out many a time. I also appreciate how fast you ship your product. Finally, everything shows up in perfect condition every time!
3. Oktober 2023
Antwort von Thermal Paper Direct
Thank you for the terrific review Chris. It is very much appreciated. We are fortunate for your support! Have a great weekend.
Antwort von Thermal Paper Direct
Thank you for the lovely review Conrad! We are so glad to hear you were satisfied with your experience.
Fast shipping and great price.
28. September 2023
Antwort von Thermal Paper Direct
Thank you for the positive review Colleen!
Good website and the items came quickly.
25. September 2023
Antwort von Thermal Paper Direct
Thank you David, we are so glad to hear you were satisfied!
Quick
I placed an order at the end of the week and had my product right away the following week. No hassle.
15. September 2023
Antwort von Thermal Paper Direct
Thank you for the 5 star review Arden! It is appreciated.
Great Paper!
Package received pretty quickly. However I was never sent the tracking number until the package was delivered. Otherwise, pretty quick service
9. September 2023
Antwort von Thermal Paper Direct
Thank you for the 5 star review Bobby. I apologize for the delay in tracking, I will let our IT team know you experienced this to improve our service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.