Not a great delivery experience It was stated on the box to deliver to the front porch and he left it by my garage some 30 feet away from the porch. This is the second time it has happened and I woul... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amy was the woman that assisted me with my order . I asked her to duplicate my previous order and she did . When that order arrived it was the wrong size ( all my fault because I forgot that I had cha... Mehr ansehen
Unternehmen hat geantwortet
I've been buying paper from Thermal Paper Direct for years, and they continue to impress every single time. They consistently offer the best prices, top-notch customer service, and incredibly fast del... Mehr ansehen
I appreciate the gentle reminders to re-order based upon my historical usage. This has saved me from running out many a time. I also appreciate how fast you ship your product. Finally, everything s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Thermal Paper Direct
Vom Unternehmen geschrieben
Thermal Paper Direct is your trusted source for popular and hard-to-find sizes of thermal paper, credit card paper, ribbons, and other point of sale products. We provide a wide range of options for nearly every machine and industry.
Our user-friendly website makes shopping quick and easy, with fast searches and hassle-free buying. If you don’t see the product you need, chances are we have it in stock.
What sets us apart is our dedication to customer satisfaction. With a 4.9/5 Trustpilot rating, our Unmatched Customer Service goes above and beyond to ensure every customer has a smooth, personalized experience. From answering product questions to providing tailored recommendations and resolving issues quickly, our friendly team is always here to help.
In addition, we offer the best value with mix-and-match pricing and fast, free delivery. With 1-2 day shipping from our strategically located warehouses, you’ll receive your products quickly and efficiently. Try us today and experience the difference!
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigte Staaten
- 877-810-5900
- cs@thermalpaperdirect.com
- thermalpaperdirect.com
Shop Our Best Sellers!
4,9
Hervorragend
2780 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great product and it arrived a few days…
Great product and it arrived a few days after I ordered it.
22. Jänner 2024
Antwort von Thermal Paper Direct
Thank you for taking the time to leave us a 5-star review!
Took 10 days to receive my paper...In…
Took 10 days to receive my paper...In my opinion that's too long...
JL
21. Jänner 2024
Antwort von Thermal Paper Direct
I apologize for the delay in the delivery of your order, at Thermal Paper Direct most orders are delivered within 2-3 business days. I will share this comment with our team.
Amy was the woman that assisted me with…
Amy was the woman that assisted me with my order . I asked her to duplicate my previous order and she did . When that order arrived it was the wrong size ( all my fault because I forgot that I had changed processor machine since I had last ordered ) she quickly and pleasantly helped me get it corrected , reordered and returned ! She was amazingly helpful to a computer stupid person (me ) she never made me feel bad about how I wasn’t able to help myself figure it out . WONDERFUL!!!!!
9. Jänner 2024
Antwort von Thermal Paper Direct
Jodi, thank you so much for taking the time to leave Amy such a positive and thorough 5 star review. It means a lot to our team. You are appreciated !
Antwort von Thermal Paper Direct
We are glad to hear you were satisfied with our shipping speed!
Delivery was on time as promised and…
Delivery was on time as promised and customer service was exceptional! Great experience overall.
8. Jänner 2024
Antwort von Thermal Paper Direct
Thank you so much for taking the time to leave us positive feedback!
Antwort von Thermal Paper Direct
Thank you for sharing your experience with us!
Fast service and shipment
Fast service and shipment. The carrier consulted with us before dropping off the boxes.
3. Jänner 2024
Antwort von Thermal Paper Direct
We are glad to hear you were satisfied with your experience. Thank you for the review!
Waited over 3 weeks for my order
Waited over 3 weeks for my order, but they apologized and sent me a free case. They made it right and for that I will continue to do business with them, not many companies would do that.
4. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Thermal Paper Direct
We are glad to hear you were assisted by our customer service team! Thank you for your 5 star review!
Had a shipping issue
Had a shipping issue, but was resolved in minutes. Professionally and friendly
22. Dezember 2023
Antwort von Thermal Paper Direct
Thank you for your 5 star review !
Antwort von Thermal Paper Direct
We are glad to hear! Thank you for the 5 star review.
Easy website to navigate and super…
Easy website to navigate and super quick shipping.
12. Dezember 2023
Antwort von Thermal Paper Direct
We are glad to hear that! Thank you for the 5 star review!
A fair price and speedy delivery
29. November 2023
Antwort von Thermal Paper Direct
Thank you for the 5 star review!
I have not received my order yet
20. November 2023
Antwort von Thermal Paper Direct
Hello Gloria, you have been contacted by email regarding your order. All tax exempt customers are required to register as tax exempt with our representatives before placing an order.
Order received
2.25 x 70 received. 2.25 x 170 not received. Reviewed my invoice and see it was backordered and out for delivery today. I should add that the quality and pricing for these products are very good. No issues ever running through my register or POS system. Thanks!
6. Dezember 2023
Antwort von Thermal Paper Direct
Good morning Larry, I apologize for the delay, according to our records your package is out for delivery today! I will email you the tracking number.
fast shipping and exactly what I…
fast shipping and exactly what I wanted, as well just as described
5. Dezember 2023
Antwort von Thermal Paper Direct
Thank you for the 5 star review!
Very quick serice thank you!
29. November 2023
Antwort von Thermal Paper Direct
We are glad to hear! Thank you for the 5 star review.
THE CUSTOMER SERVICE REP WHO ASSISTED…
THE CUSTOMER SERVICE REP WHO ASSISTED ME ON THE PHONE WAS GREAT. SHE WAS ABLE TO FIND THE PRODUCT WE ORDERED IN THE PAST SO THERE WAS NO WORRY I WAS ORDERING THE INCORRECT SIZE.
14. November 2023
Antwort von Thermal Paper Direct
Thank you so much for the great review! It is appreciated.
So funktioniert Trustpilot
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