I had a small issue with my first order . I contacted The Towel shop and were more than helpful and accommodating. The quality of towels I received were great for what I needed them for, pricing wa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Website really easy to use with a good range of products to choose from to suit all budgets. Lots of payment options at checkout. Was contacted the next day to advise the colour I’d ordered was out of... Mehr ansehen
The recycled cotton hand towel are good basic towels, they don't shed fibres but have got thread pulls. The 500gsm bath towels are a good all rounder, quick drying, and more a "rough" trowel not thic... Mehr ansehen
This was our 4th purchase of towel bundles bale set 600 GSM 10 piece .We had a look at all major super markets towels and took a chance on the T/Shop we never looked back. Quality Quality Quality al... Mehr ansehen
Unternehmensdetails
Über The Towel Shop
Vom Unternehmen geschrieben
At The Towel Shop we are committed in providing you with the best customer service, we are now offering all our customers a 365 Day Returns Policy with FREE Shipping on all our products.
www.thetowelshop.co.uk
Vom Unternehmen geschrieben
- 1 year money back guarantee
- We are committee in providing you with the best customer service therefore, we now offer all our customers a 365 Day Returns Policy with FREE UK Shipping on all our products.
- FREE UK Delivery
- We offer FREE Delivery on all our products throughout mainland UK - *Minimum purchase required
- Low prices for all
- Our customers come first and for that reason, we ensure that our low wholesale prices are passed on to all our customers so you make all the savings.
Kontaktinformationen
Swan Lane Mill, Higher Swan Lane, BL3 3BJ, Bolton, Vereinigtes Königreich
- 01204 455455
- sales@thetowelshop.co.uk
- thetowelshop.co.uk
4,7
Hervorragend
13 414 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The quality is very poor.
15. September 2026
Antwort von The Towel Shop
Good Afternoon Irina
We are sorry that you were not happy with these Towels.
These are clearance Towels due to faults on them and it states the following on the product page for these Towels on our website:-
"These items are non returnable as the fault has been made clear."
If you have further queries, please let me know.
Best Regards.
Bob
The items I ordered came quickly and I…
The items I ordered came quickly and I am very pleased with the quality and price.
15. September 2026
Arrived quickly and is good quality…
Arrived quickly and is good quality ..heavy and absorbent ..shame the tag to hang it up by was hardly sewn on and broke away first time i used it
15. September 2026
Disappointingly poor Velour Towelling Robes
When the package arrived containing two velour towelling robes it was a size I'd expect for one. Silver Grey looks drab medium grey and towelling hard to the touch not cosy nor soft with no comfort. Sizing for UK was smaller than expected. Ordered size up to be sure of a good wrap-over but it didn't help. Gave both a gentle low temp wash with natural drying in case this would help and it didn't. Both shrunk especially the hood which was short to begin with. Both unusable. 🌟 🌟 for unquestionably responsive and supportive Customer Care who refunded in full.
15. September 2026
Quality of Towels are really good.
14. September 2026
Quick delivery
14. September 2026
Great company
I had a small issue with my first order . I contacted The Towel shop and were more than helpful and accommodating.
The quality of towels I received were great for what I needed them for, pricing was good and delivery was very quick.
I would absolutely recommend.
7. September 2026
Good quality at a reasonable price.
Good quality at a reasonable price.
Delivered promptly.
22. September 2026
Really positive experience
Really positive experience, great help from Sol and Sul on the phone. Items arrived quickly,
21. September 2026
Towelling robe
Exactly what I was looking for, great quality towelling robe. Fast delivery
21. September 2026
Lovely soft towels at an excellent…
Lovely soft towels at an excellent price and a customer service department that responds to requests. Brilliant!
14. September 2026
Great quality products very happy…
Great quality products very happy with my purchase. Thank you
18. September 2026
Arrived on time and well packaged
Arrived on time and well packaged. Very good quality at a reasonable price.
21. September 2026
I had a little query but it was sorted…
I had a little query but it was sorted out speedily by Sid. Excellent service and towels delivered in good time.
14. September 2026
TELE CON ORDER PLACED IN MINUTES
TELE CON ORDER PLACED IN MINUTES, FRIENDLY STAFF AND PROMPT DELIVERY.
27. August 2026
Great duvet and pillows
Easy to order from. Reviews helped a lot. Good price. Items arrived super fast. Great duvet and pillows.
I bought a 10.5 tog to replace an old 13.5 tog.. much cooler not so fluffy but great duvet!! Thank you.
11. September 2026
Rude
Rude - claimed I made a mistake i didn’t make rather than be helpful, misleading and no interest in helping with disability or complying with disability law
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Towel Shop
HI Claire
Thank you for your feedback.
We have checked your order, which you placed online yourself, so we had no control over this order. This is why the mistake was made on your end, not ours. Regardless of this, we have sent you a free label to return the order for a refund.
Kind Regards
Graham
Good quick service.
8. September 2026
Very good quality towels and washed…
Very good quality towels and washed well without fading.
Delivery was quick and appreciate the proffesional service.
Thank you.
18. September 2026
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