When I first contacted them, they were extremely helpful and created a custom subscription plan as requested. Once, when a duplicate box was sent, they made sure to send the correct one right away. Ev... Mehr ansehen
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Das sagen Bewerter
I love these boxes. I have been a long time subscriber and truly look forward to getting my new box each month. The supplies they send are high quality and I love the variety in the types of crafts. I... Mehr ansehen
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The chat representative was very helpful on answering my question. I informed the agent that you should put under your General FAQs that you can change your box type at any time. As that is the reas... Mehr ansehen
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This company is 100% on customer service. I gave it a 4 out 5 cause no one is perfect, though this company does pretty good. Quality items inside each kit makes me about to continue the craft if I c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.
Kontaktinformationen
2e van Leyden Gaelstraat 1g, 3134LH, Vlaardingen, Niederlande
- support@thismonthscraft.com
- thismonthscraft.com
4,6
Hervorragend
177 Bewertungen
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Das haben sich andere Leute angesehen
As an ADHD girly who loves crafting but…
As an ADHD girly who loves crafting but can never commit to one thing for more than a couple months, this months craft is a godsend! The value for what you get is amazing, great high quality materials AND all the tools you need. I’ve made soaps, clay pieces for friends, a nature art shadow box and got a candle making kit for this month! I had a minor issue with my box this month (one small item missing, no big deal it happens!) and it was resolved by real, responsive, caring people in less than 24 hours. If I could give extra stars I would
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Wow, thank you so much for this incredible review! We absolutely love being your go-to crafting destination, and honestly, jumping from soaps to clay to candles sounds like the ultimate creative dream. We intentionally design our boxes to keep things fresh and exciting, so knowing it’s a 'godsend' for you completely makes our day! We’re also so glad our support team could sort out that missing item so quickly for you. Thank you for the extra virtual stars, we’d give you 10 stars as a customer if we could! Happy crafting this month! ✨
Great projects
Great projects. Complete kits with good instructions. These kits are good at fulfilling your creativity.
14. Mai 2026
Bewertung ohne vorherige Einladung
Good quality
I have tried just once (but will continue now and just hope there won't be repeats) But quality is really good.. and fun.. I played with my teenage daughter and had great time!
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you so much for your kind feedback! We’re really happy to hear you enjoyed it and had a great time with your daughter, hope you continue to have lots of fun with future projects 😊
Got a real answer to my question.
I was surprised to get a real answer. I hope that is typical and not just special treatment for a possible new customer.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you for your feedback!
We always aim to provide real, helpful answers to every customer, whether you’re new or already part of our community. It’s never just special treatment, consistent support is something we truly value for everyone.
If you ever have more questions, we’re always here to help 😊
They are really good and have great…
They are really good and have great customer service when I moved twice and was having trouble getting my boxes.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you so much for your kind feedback!
We’re really glad to hear you’re enjoying the boxes, and even more so that our team was able to support you during your moves. That can definitely be a tricky time, so we’re happy we could help get things sorted for you.
If you ever need anything else, we’re always here to help 😊
I had a small issue with one of my…
I had a small issue with one of my orders and had to contact support. They replied very quickly, resolved my issue, and were very professional and friendly while doing it.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you so much for your kind feedback!
We’re really glad to hear that your issue was resolved quickly and that you found our team helpful and friendly. Providing fast and professional support is very important to us, so it’s great to know we delivered that for you.
If you ever need anything else, we’re always here to help 😊
I used the chat feature to try to take…
I used the chat feature to try to take care of what I needed to fix. I was given the directions which was partially helpful. But for the final result, I'm still waiting for somebody to reach out to me. Because it could not be done through chat.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you for your message!
Our support team has already reached out to you via email, so please check your inbox as well as your spam or junk folder in case the message was filtered there.
We’ll also send you another email shortly to make sure you receive the assistance you need and get everything resolved.
If you still don’t see it, please let us know and we’ll be happy to help further 😊
The boxes are great and put together…
The boxes are great and put together with alot of thought about what you will need to be successful. If there is any issue at all the customer support is immediate and resolutio satisfactory. Highly recommend this box
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you so much for your kind feedback!
We’re really happy to hear you’re enjoying the boxes and that you feel they’re thoughtfully put together to support your crafting. It’s also great to know our customer support has been helpful and responsive when needed.
We truly appreciate your recommendation and support 😊
I absolutely love getting boxes every…
I absolutely love getting boxes every month from This Month's Craft! I've been subscribed for almost a year now and have actually found a hobby that I love and hope to even profit from! It's so worth it if you are into crafting but not sure where to start.
Any issues you may have are quickly addressed and corrected, but so far there has only ever been one little mix up and I got everything I needed within 12 hours of the first email. I HIGHLY recommend This Month's Craft to anyone!
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you so much for your wonderful feedback!
We’re thrilled to hear you’ve been enjoying your monthly boxes and that they’ve helped you discover a hobby you truly love, that’s exactly what we hope for. It’s also great to know our support team was able to resolve your issue quickly when needed.
We really appreciate your recommendation and your continued support 😊
I had an issue with my box being open…
I had an issue with my box being open when I received it. They were quick to respond and nail the missing items immediately (less than 20 minutes after I emailed them with what was missing). This was a great experience and I appreciate their assistance and prompt response. Thank you!
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you so much for your kind feedback!
We’re really glad to hear that our team was able to respond quickly and resolve the issue with your box so promptly. It’s great to know everything was sorted for you and that you had a positive experience overall.
We truly appreciate your support and are always here if you need anything in the future 😊
Amazing service
Fast, friendly customer service that communicates clearly and exceeded my expectations.
Looking forward to a long relationship with this company
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you so much for your lovely feedback!
We’re really happy to hear that our service met and even exceeded your expectations. Clear, friendly, and fast support is exactly what we aim for, so it’s wonderful to know that came through in your experience.
We truly appreciate your support and look forward to being part of your crafting journey for a long time to come 😊
They are attentive and quick to solve…
They are attentive and quick to solve any problem. I loved the service and the products are wonderful
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Thank you so much for your kind feedback!
We’re really glad to hear you’re happy with both our service and the products. It’s great to know our team was able to help quickly and take care of any issues for you.
We truly appreciate your support and are always here if you need anything 😊
I absolutely love these boxes!
I absolutely love these boxes!! There are so many hobbies I’ve been wanting to try but I have a tendency to spend way too much money on supplies and then get overwhelmed and quit. These boxes come with the perfect amount of supplies so if you end up loving that craft, you have the base knowledge to go out there and make even more! The guides are super helpful and the quality of materials is great too. Super worth it!! :)
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Hello Lauren,
Thank you so much for your wonderful review! We’re so happy to hear that the boxes have helped you explore new hobbies without the stress or overwhelm that can sometimes come with starting a new craft. That’s exactly what we hope to provide, a fun, approachable way to try something new with just the right amount of supplies and guidance.
It means a lot to hear that you’ve enjoyed the quality of the materials and found the guides helpful as well. We truly appreciate your support and are excited to keep crafting with you!
Warm regards,
This Month’s Crafts Team
Absolutely fantastic
This box is absolutely fantastic! I tried the Linoleum Carving kit and I’m genuinely impressed. Everything I needed was inside – high quality materials, clear instructions, and even a blank tote bag to print on.
I was nervous because I’ve never done anything like this before, but it turned out to be so relaxing and fun! My first print came out way better than I expected. Now I’m proudly using my custom tote bag everywhere.
It’s the perfect way to try a new hobby without spending a lot of money or getting overwhelmed. I can’t wait for next month’s box!
Highly recommend if you want to be creative without the stress. 10/10!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Hello Sierra,
Thank you so much for your fantastic review! We’re absolutely thrilled to hear that you enjoyed the Linoleum Carving kit and that it helped you try something completely new with confidence.
It’s great to know the instructions, materials, and included items like the tote bag made the experience smooth and enjoyable, especially as a first-time project. Hearing that your first print turned out better than expected is exactly what we love to hear!
We’re so glad the box helped make creativity feel fun and stress-free, and we can’t wait to share next month’s craft with you. Your recommendation means a lot to us.
Warm regards,
This Month’s Crafts Team
I’ve really enjoyed my experience with…This Month’s Craft — fun, relaxing, and something I look forward to 😊🎨
I’ve really enjoyed my experience with This Month’s Craft 😊🎨 Each box is fun, relaxing, and something I truly look forward to every month 💛 The projects are put together nicely and the instructions are easy to follow, which makes it perfect even on busy or stressful days 🫶
What stood out to me the most was their customer service 💬✨ When I reached out, they were kind, understanding, and willing to help, which meant a lot to me 💛 It really shows they care about their customers and want you to have a good experience 🤗
Overall, it’s been a very positive experience, and I appreciate both the creativity and the kindness they put into everything 💛✨
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Hello Bev,
Thank you so much for your lovely review! We’re really happy to hear that your experience with This Month’s Crafts has been fun, relaxing, and something you look forward to each month.
It means a lot to know the projects and instructions have made crafting easy and enjoyable, even on busy or stressful days, that’s exactly what we aim for.
We’re especially grateful for your kind words about our customer service. It’s wonderful to hear that you felt supported and cared for when reaching out, as we always want our customers to feel heard and helped.
Thank you again for your thoughtful feedback and support, we’re so glad to have you crafting with us!
Warm regards,
This Month’s Crafts Team
Love the boxes and the materials
Love the boxes and the materials! Clear instructions and such a fun way to try a new hobby each month. Was pleasantly surprised with the amount of materials in each box - you could make multiple crafts!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Hello Sydney,
Thank you so much for your lovely review! We’re really happy to hear that you’ve been enjoying the boxes and the materials, and that the clear instructions have made it easy and fun to try a new hobby each month.
It’s great to know you were pleasantly surprised by the amount of materials included as well, we love that some kits can stretch into even more creative projects!
We truly appreciate your kind feedback and are so glad the boxes have brought you a fun and creative experience. We can’t wait to keep inspiring your next craft.
Warm regards,
This Month’s Crafts Team
I love This Months Craft
I love This Months Craft! It’s an affordable way to try new crafts each month without having to invest tons of money into materials. I love that everything you need comes in the kit.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Hi Traci,
Thank you so much for sharing your kind words! 💛 We’re thrilled to hear that you love This Month’s Craft and that the kits make trying new projects easy and affordable. Your support truly means a lot to us, and we can’t wait to keep sending you more fun and creative projects each month!
Happy crafting! ✨
My partner and I broke up and we had to…
My partner and I broke up and we had to break the lease. I ordered this for us as a last activity/goodbye to do together. I ordered it around Feb. 21st. I checked the tracking almost every day and it kept saying processing. I finally moved out March 14th and it was never delivered. I sent an email about requesting a refund and im not sure if it was the computer responding to them, but i feel like i had to explain myself multiple times. Lastly they responded that I should check all this places in my old apartment, but I obviously don’t have access anymore to the building. I am disappointed that I chose this company for such an important and emotional situation for me. Not reliable.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Hi MJ,
We are truly sorry for the frustration and disappointment this situation has caused, especially given the personal circumstances you shared. We understand how important this order was to you, and we sincerely apologize that it did not arrive as expected.
Based on your circumstances, we have now issued a full refund for your order. You should see the funds reflected in your account shortly, depending on your payment provider.
We deeply appreciate your patience and are sorry that this experience did not meet your expectations.
The customer service is nonexistent
The customer service is nonexistent. They use AI responses to basically repeat what you said back to you. No human is available, I sent multiple emails and even went through thier chat function on the site. My kit is unusable and they will not reply or help in any way. If they are going to pull this AI crap then I do not recommend using them in any way, you will get ripped off. Period.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Hello,
We’re genuinely sorry to hear about your experience. This is certainly not the standard we aim for, and we completely understand your frustration.
Our customer service team has reached out to you today directly to ensure this matter is resolved promptly. We take these concerns seriously and are actively addressing the issue to prevent it from happening again.
Your feedback about the use of AI responses and the lack of human support is valuable to us. We want to assure you that we are working on improving both the quality of support and the overall customer experience.
Once again, we apologize for the inconvenience, and we truly appreciate your patience. We assure you - we will resolve your issue promptly!
Sent my Kit in Mardarin
I received a single kit from the shop on their website. It was not packaged like the advertisement, but whatever. Turns out that the only instructions are in Mandarin. It's just a piece of paper with a QR code to a Chinese app. Those were the instructions given to me. I emailed and got a very quick response that they were looking into it. They promised to send me the instructions.
I followed up a week later looking for the instructions. Should have been a 5 second email at most. Quick pdf link, and an apology. No reply at all
I have followed up again but I am beyond disappointed that they a) shipped a faulty kit b) promised to send me the one thing I need and c) are repeatedly ignoring me when I remind them. Horrible company that is cleary using cheap, made in China goods.
Edit 1/4/26: reached out again- this time on Facebook. While I did get a reply and another promise to escalate to a higher service team, still no instructions.
Edit 1/7/26: Nearly two weeks since I got the kit, and still no instructions. What's driving me nuts is that it's a 10 second email at most. I don't care one bit what they are doing to figure out why this happened! I just want the instructions! The company had time to reply to my review almost immediately but they continue to give me the runaround!
I am planning to return the kit. I am usually so relaxed about service related stuff but the level of "unacceptable" for this entire company makes me so angry. Why do I have to through a whole process, 3 different platforms, and nearly two weeks for a simple pdf or video? Why is it on me to spend all this time and energy?
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von This Month's Craft
Hello,
Thanks for taking the time to share your experience - and we’re really sorry it hasn’t been smooth.
We’ve located your request and can confirm that you received a follow-up from our team today. Your case has been escalated, and we’ve let you know that we’ll be back in touch as soon as possible with a resolution.
The holiday rush has caused some delays, but we completely understand how frustrating that is - especially when you're just trying to enjoy your kit.
We appreciate your patience and are doing everything we can to make this right.
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