Quality of customer care on the decline. They do not read questions and comments, misunderstanding customer concerns. Confirmation of orders by email no longer exists. Tracking system is on the decli... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An order was placed by mistake so I emailed immediately after (within 5 minutes). I was contacted a few hours later saying that it couldn't be cancelled since it was already in process, but I could re... Mehr ansehen
Often books are sold as better than they actually are. This is common now with purchasing books on line where you can’t pick it up. Look at it smell it or in any way shape for verified that the sp... Mehr ansehen
I believe the ability to have the variety of books is stunning! They really surprised me with having four books on editorial cartoonist Mr. Vaughn Shoemaker. The most challenging part is they can pro... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Over 13 million titles available from the largest seller of used books. Cheap prices on high quality gently used books. Free shipping over $10.
Kontaktinformationen
Seattle, Vereinigte Staaten
- thriftbook.com
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have an email that my book was…
I have an email that my book was shipped but there is no tracking info!!
Thrift Books is My Book Go-To
Thrift books is a great way to reuse and explore new material! I found a few out of print gems for my daughter, and some favorites for myself. I’m thinking about trying out the sell my books program soon too. Prices are reasonable and always new and interesting finds. I just wish I had alerts on my bonus points expiring because I lost some, but I guess they just need you to shop more often to really take advantage of that program. Overall, great to use the app and shop!
I bought a book for a class that's…changed.
I bought a book for a class that's return period ended 3 YEARS ago. That was not made clear or shared pre-purchase, and that's INSANE. They refuse to hear other more ethical options. Do better.
I have been ordering from thrift books…
I have been ordering from thrift books for a couple of years . They are the best.
Beware the condition of the used books are not accurate
This is my second purchase from Thriftbooks.com and I am not very happy. I ordered Fierce Conversations and The Purple Crayon. For Fierce Conversations they sent me a different version with a different cover then the one I ordered which is an older version and it stated it was in very good condition. That is not the case.. All the pages are very yellowed and have brown streaks on all the pages. Also, The Purple Crayon did state that it was just in good condition but when I opened it there was a written name for a baby with people hoping the child will love it for years to come in permanent marker. I was planning on giving it to my god daughter but not with that in it. I am so over letting this place pick out my books for me and that are inaccurate with the description. I usually have better luck with Amazons used books. I might send Thriftbooks.com used books or buy a new book. Just know you can't return or exchange a book or purchase under $15. Read the return and exchange Policy before you order. Way to lose customers and not have them come back or refer your company.
NEW REVIEW! YES TO THRIFTBOOKS!
Previously wrote a poor review because I never received four of the six books I ordered and paid for. I couldn't find a way to contact the company.
After my review I was contacted. They re-sent the books and I feel awful but both sets (the lost one and the new one) were delivered yesterday. Thriftbooks jumped on it and made it good! I have loved them in the past and I will continue to order from Thriftbooks!
They told me to donate the ones that were lost if they appeared. They will be going to a senior home that needs books for their library. They will know they are from Thriftbooks!
I never received the book I ordered in…
I never received the book I ordered in the mail.
since I have ordered many time from you…
since I have ordered many time from you and each time there have been books that are so old and smells I would like for you to either refund some money or give me future books for free, ok?? is that alright, Leonore Gatti
Great books arriving when stated
Super speedy delivery
The price was great only $6. Promised delivery was the 10th of Dec. Received the book on Dec 3rd. Book is like brand new,
Unable to preview books on line no returns
Unable to preview books on line. Ordered a few books to look at. Unable to return any. Better off detailing with a dealer that will allow you to return unwanted, unused books.
Better to pay a little more and be treated better.
Atomic glue
One more comment on ThriftBooks practice: I bought a vintage children’s Christmas book a few months ago.
It is in great shape for a book of its age. Unfortunately, ThriftBooks stuck their upc sticker on the spine with its atomic glue and, although very gingerly removed, it took all the aged red material with it, and with it, much of the value of the book. Is the upc meaningful? How about putting it on a branded bookmark inside the book?
Thrift Books
Thrift Books, Dallas sent a book to the U.K. via AbeBooks which had two black permanent marker writings, covers were dirty and a page was ripped. They are refusing to refund my money unless I return the book although I have sent photographic evidence. It would cost more than my 8GBP refund, which is exactly what they want me to think. Diabolical!
Book was probably stollen
Book was probably stollen, Needs to be delivered to door in apartment building.
I placed my order on 9/4/24
I placed my order on 9/4/24, It's now 9/10/24 abd all you can say is that my order is on it's way. It's now 6 days and the tracking says my package is in York, PA, I'm on the coast of North Carolina. This is the worst service I believe I have ever received. At this point this is my first and last order, very poor service.
Book Purchase of an item on my wish list that is available
I have purchased from thrift books over a number of years now and have been a loyal customer. I am really disappointed with the customer service response to my request for assistance. I have a book on my Wishlist that is available on amazon.com but the item will not ship to Australia. I have enquired why I cannot purchase it through thrift books and all I get is send an email to customer support. When I ask who do I escalate my email request to no options seem to be available. Does not seem like anyone is willing to help at thrift books
Yet another email
Yet another email. This time telling me to contact them at trustpilot. Ok I am at trust pilot. What i do now is a mystery to me. I have a five year degree in the medical profession, am now 75 years old and this is not worth my time over a $10 book. Cleta Thompson
Hello gays this is the best for ever…
Hello gays this is the best for ever all coumminety it s amzing
Don't Trust The Picture
I ordered a copy of Moby Dick that was advertised as a hardcopy circa 1925. What I received was a children's adaption from the 1960's. They claimed books are identified by the ISBN number and not the accompanying picture, which could just be a stock photo, but who has access to an ISBN database? I have had good service from the company, but I have also gotten the wrong book 3 times now. Beware!
Condition of books are false
I ordered 10 books from this seller. Not a single book came in the condition promised. Many had stickers all over the covers and spines. Dust jackets were often missing, and books were different editions than advertised. One of the books I received had serious water damage to the cover and the pages. I will not be buying anything from this site again.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








