I contacted TS with an enquiry by email and had a response with a solution within 5 minutes. I was not only impressed with the speed but with the profession way the advice was given. As I was having t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've used Ticketsource for years now for fundraising and social events. What sets them apart is you can speak to an advisor immediately to deal with any issues at all.
The venue postponed our show on June 25 due to the heat alert. I got a timely email from Ticketsource to let me know this would be happening, and then a second email confirming the new date. As I co... Mehr ansehen
Unternehmen hat geantwortet
Great experience with Ticketsource. Booked tickets for Othello at Grimsthorpe Castle in July but didn’t receive a confirmation or e-tickets. Contacted the Support Dept, who replied straight away, on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Kontaktinformationen
Vereinigtes Königreich
- ticketsource.com
4,9
Hervorragend
2443 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Purchased Ticket Enquiry
I emailed a query and had a response within an hour.
Most businesses will respond (if ever without reminders) in 72 hours.
Well done.
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you very much for taking the time to leave your review.
The usual superb customer service from TS
All the TS staff I've dealt with today, and on previous occasions, have been helpful, cheerful, polite and punctual -- who could ask for anything more? 🎶
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Andrea, thank you very much for your kind words. All the best.
answered my question in 2 minutes
answered my question in 2 minutes - what more can I say
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Deborah, Thank you very much for your review. We are pleased to hear the team were able to offer a speedy response.
Purchased cancellation protection…
Purchased cancellation protection through TicketSource .The process of trying to navigate our way through the claim process was impossible. Cancellation was due to injury and the ridiculous hoops we tried to jump through caused soo much stress in difficult times. We gave up in the end. This is a poor reflection on Ticketsource.
26. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Lucy,
We are sorry to hear you have not been satisfied with the refund protection cover.
The refund protection policy and claims process are provided by XCover. XCover does require evidence in order to make a successful claim.
If you would be able to contact the TicketSource Customer Success Team via support@ticketsource.com with your booking information, we would be happy to discuss your claim process in more detail and see if we are able to assist further or seek clarification with XCover on your behalf.
Very good customer service
I had a problem obtaining my tickets. I contacted the support email address and TicketSource were very helpful. It turned out there was an error with my email email address. They responded to me minutes later and sorted me out, recommended.
26. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Sarah thank you very much for taking the time to leave your review.
Great platform and service
Great platform and service. Meets my event ticketing needs and responds quickly and positively to customer enquiries.
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Tom, thanks very much for your review and thanks for your kind words.
Quick to respond
Quick to respond and helpful with thanks.
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you very much for your review. All the best.
Always helpful when its needed
Always helpful when its needed - excellent and reliable service
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you very much for taking the time to leave your review.
Fantastic Support from Trustpilot
Chloe from Trustpilot has been amazing today. Responded very quickly to a query about tickets ordered and received without the usual seat numbers.
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Annie, thank you very much for your review all the best.
Excellent technical support
Excellent technical support — I felt truly well looked after from start to finish. The response was speedy, and the issue was resolved in no time. Outstanding service — 11 out of 10! A special thanks to Scott!!
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you very much for sharing your experience. We will pass on your kind words to Scott.
Diagnosing a ticket issue
I made a mistake setting up ticket availability for one concert and as soon as I became aware of an issue, sought advice using the call centre. Chloe identified the error immediately and helped me to correct it. Excellent service
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Tim, thank you for taking the time to leave your review. We will pass on your kind words to Chloe.
Powerful, Intuitive
Such a powerful, versatile and intuitive platform to use. I was able to get my event ticketing set up in under 30 mins with no prior experience on the site, so next time it will be even quicker. The advanced setting are super-useful and give you the nuance you need. On top of that the online help team were amazing when I wanted to do something pretty out of the ordinary with the site.
9. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Gary, thank you very much for sharing your feedback, and we are pleased to hear everything has been so positive.
Very helpful and kind
19. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you very much for your review. All the best.
Thank you Ticketsource - great service!
I went on to the chat with a query and I got a swift email requesting a little more information and within minutes the answer and way forward was clear. Very timely and very helpful.
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Maria, thank you very much for taking the time to leave your review.
Lost tickets
I bought tickets for a panto months ago and I couldn't find the tickets in my email so I contacted Ticketsource and they sent me copies straightaway. Very good service. Thank you so much!
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Thank you very much for your review. All the best.
The very speedy and helpful response…
The very speedy and helpful response from Dale
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Terry, thanks very much for your review, we will pass on your comments to Dale.
TicketSource provide great customer support
TicketSource provide great customer support through their Chat Help. They resonded very quickly and resolved my issue in a matter of minutes with the bonus that you communicate with an actual friendly human being immediately. Well done and thank you
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Kae, thank you very much for your kind words. We are pleased to hear the team were able to offer a speedy resolution for you.
Easy to contact and resolved my issue quickly
Able to contact easily via chat and my issue was resolved straight away
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Elizabeth, thank you for taking the time to leave your review.
Swift Response
Efficient and clear answer to my question about marketing consent an GDPR.
14. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Deborah, thank you very much for your review.
Kate@ TicketSource.
Kate was helpful and solved my problem
14. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von TicketSource
Hi Andy, thank you very much for your review. All the best.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.