We made a large order and had it confirmed to us twice (once by customer services on email and once on the order confirmation email) that the wait would be 10 weeks. This was already pushing our timel... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We made a large order and had it confirmed to us twice (once by customer services on email and once on the order confirmation email) that the wait would be 10 weeks. This was already pushing our timel... Mehr ansehen
Unternehmen hat geantwortet
I purchased a teak television stand and there is no question that it is a very well made, very high quality piece of furniture. It came fully assembled other than a requirement to attach casters for m... Mehr ansehen
Unternehmen hat geantwortet
I was kept fully informed re the progress of my order despite it taking a loooonnnggggg time. This was unusual for me as all my previous purchases where delivered quite quickly. My sideboard wes incre... Mehr ansehen
Unternehmen hat geantwortet
Lucie from customer service was really helpful and joyful to deal with while helping to cancel my order. I had to cancel my order as I realised the lovely coffee table we had purchased is just too big... Mehr ansehen
Unternehmen hat geantwortet
Tikamoon is designer and producer of wood furniture since 2007. We oversee every step from design to production and sale. In case you like to read guaranteed authentic reviews about us, please view: https://www.ekomi.co.uk/review-tikamooncouk.html
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have had a table for a few months and it is excellent quality. I needed to check the exact table leg sizes whilst not being at home and contacted the company and the had a prompt response from Ornella with detailed drawings! Great product, quality and service!

Antwort von Tikamoon UK
Lucie D answered my questions in a very positive and polite way. Was a pleasure to talk to her.

Antwort von Tikamoon UK
I ordered a coffe table which was beautiful! Sadly after a few weeks I noticed there was a problem and the wood was splitting slightly at the corners. Tikamoon were so helpful and organised a return/full refund straight away. I would definitely recommend as the furniture is really beautiful and the customer service excellent.

Antwort von Tikamoon UK
My wife placed an order for the very elegant Easy vanity unit and lavastone basin, as a feature for our new en suite. The product comes without taps and drainage and we couldn't find any size guides for the tap and drain holes on the otherwise very detailed dimensional drawings.
After sending an email requesting sizes, the very helpful Munro sent back each sizing we would need and a set of more detailed and highlighted drawings for us.
Munro's response was quick, polite and thorough. Exactly the kind of customer service needed from a company.

Antwort von Tikamoon UK
Excellent throughout! From website to delivery absolutely no issues.

Antwort von Tikamoon UK
Great service from Ornella and Lucie
Thank you

Antwort von Tikamoon UK
Had an issue but was resolved very well by lucie in customer services. I would purchase again from the company. Good customer care.

Antwort von Tikamoon UK
I am sad to say I have had a very poor service from Tikamoon. I have paid £721 for a garden bench and chairs and within a few weeks, all items are rusting on every single join. These items were listed at the time of purchase as for 'outdoor use'. Unfortunately despite multiple apologies and sincere condolences, the customer service team have only managed to offer 13% compensation on the goods or for me to pack up the items myself (at my time and expense) and return the items. I WOULD NOT RECOMMEND BUYING GABY PRODUCTS FROM THIS COMPANY.

Antwort von Tikamoon UK
Although disappointed the TV unit arrived slightly damaged, the after service was 5 Star! The problem has been resolved and I have since ordered a further piece of furniture. My sincere thanks to all the customer service staff for their prompt and courteous replies to my emails. Excellent company.

Antwort von Tikamoon UK
Amazing customer service. Lucie was fab

Antwort von Tikamoon UK
Beautiful coffee table, came already assembled.

Antwort von Tikamoon UK
Customer service is completely useless and when they damage your item they tell you just to wait 10 days at a time unless you want a refund having wasted time already. You are better off using literally anyone else.

Antwort von Tikamoon UK
A really prompt and helpful response to my email requesting advice as to how best to treat damage to our marble basin.

Antwort von Tikamoon UK
Good quality furniture. It arrived well-packed and was easy to assemble.

Antwort von Tikamoon UK
Amazing customer service. I can’t rate the products just yet as haven’t been installed but the advice and updates i have had by all staff ( today was Lucie) has been super polite, considerate and much appreciated. Excited to see my bathroom finished with the Lila unit and mirror
Beautiful desk, well-constructed and exactly as shown in the pictures on the Tikamoon website. Really quick delivery to the U.K.
Really love our Lucy solid oak console. It took a long time to come but it was worth the wait.
Lucie was brilliant. So efficient and polite. Quickly and professionally answered my question.
Amazing experience amazing customer support Lucie , very professional respectful and absolutely kind .
Tikamoon highly recommend the best quality and design furniture I even seen .
Thank you
I phoned customer services and spoke to Tracey about an order i was going to place. I recieved excellent customer service from Tracey, who was so helpful and generous.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.