Time Etc Bewertungen 

275
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

If you're looking to hire a virtual assistant, Time Etc is who you should contact. They have quality US based talent, a month to month arrangement, and support you long past signing up. I am looking t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

There are a lot of knowledge articles to help get onboarded. I am new to working with a VA and I love the ability to start with a lower number of hours and then gradually scale as needed. Marion, t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very high quality VA's that charge by minute as opposed to by hour and are quite efficient with their time. Far exceeded my expectations; night and day compared to some lower end VA groups I had tried... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

There are essentially two services running through Time Etc: 1. Your assistant 2. Customer management #2 is fully in their control. And they work hard to make sure their customers are happy.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Dienstleister für Unternehmensverwaltung

Vom Unternehmen geschrieben

Experienced Virtual Assistants by Sir Richard Branson's former assistant. Up to 90% more cost-effective than hiring full-time. U.S. and UK.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

275 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

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4,7

Alle Bewertungen

(275)

66 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Time and attention

Time, etc. was the best thing that ever happened to me! I worked with two assistants. The first assistant was very attentive to the needs of my business. The second assistant was very responsive to the needs of my personal interest. Garrett especially took time to learn about the vision that I had for my work. He was matched based upon that vision. He shared expertise. He felt like a partner as we planned together how to get the most of the hours with time, etc. The matching is bar none! The communication is clear! I even received support from Lucinda and Madison to ensure I had a strong client experience. I recommend time, etc. for professionals and for those who could use assistance in executing a strong vision for their personal life.

11. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Kenan,
Thank you so much for your incredibly kind words! We’re absolutely thrilled to hear how impactful your experience with Time etc has been. It’s wonderful to know that both assistants provided the right support for both your business and personal goals - and we're especially glad to hear that Garrett felt like a true partner in helping bring your vision to life.
Your feedback means a lot to Lucinda, Madi, and the whole team - thank you for sharing this with us today, we appreciate you!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

We have 5 VA's from Time Etc…

We started with one VA from Time Etc last year and quickly found her to be a huge help. We added to the team and now I have 5 across two businesses. Leah in Client Happiness is always responsive and finds people with the exact skills we need. She also understands the need for the right personality to fit with our small team and works hard to find the right match. Time Etc. has been a major factor in our ability to get organized, and move forward with the business.

3. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Nicola,
Thank you so much for sharing your lovely feedback here too! We’re thrilled to hear how much your VA team has grown and how valuable they’ve been across your businesses. Leah will be so happy to hear your kind words - she works hard to find the right match, and it’s great to see that shining through. We’re so pleased to be part of your journey. Thanks again—we really appreciate you!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Takes a load off

Takes a load off. Great interactions with Leah who helped manage my situation. My assistant is extremely helpful and responsive and has learned what I need help with from summarizing articles for me to read, to booking travel and meeting space, I have been able to free up time and energy for other things. Very satisfied.

2. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Jesse,
Thank you so much for sharing your feedback with us! It's wonderful to hear that working with Cady has made such a positive difference, and that Leah was able to support you in getting everything set up smoothly - we'll be sure to pass this on to her! We appreciate you taking the time to share your experience, and we're so glad to have you with us!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

I'm very happy with Time etc.

I'm very happy with Time, etc. services. And Nardia is fantastic! Continuously checking in with me to see how it's going with my outstanding VA. I appreciate it! I'm so happy I found Time, etc.

26. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Katia,
Thank you for your kind words! We're so glad to hear that you're happy with Time etc, and that Nardia has been such a great support in checking in with you - we'll be sure to share this with her! We appreciate your feedback and are delighted that you've found a fantastic VA. Thanks again!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Outstanding virtual assistants at Time, etc

My assistant from Time, etc has been an amazing boost to my efficiency at work — schedules meetings for me and answers the dreaded Doodle polls on my behalf. Lucinda with Time, Etc has been an amazing support to find my virtual assistant and to ensure all is running smoothly.

22. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Amy,
Thank you so much for your kind words! We're thrilled to hear that Tamara has been such a positive support in boosting your efficiency. It's wonderful to know that Lucinda has helped make the process smooth and successful for you too - we will pass this on to her! We appreciate you being here and look forward to continuing to support you!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Karina has been absolutely phenomenal!

Karina has been absolutely phenomenal to work with. She is a clear communicator, timely & responsiveness, and does exceptional work. She's saved me nearly a thousand $ on one of my homeowners insurance policies, managed tenants, and made vacation planning for my family a breeze. From business to personal life support, I count on Karina to help keep me organized and efficient.

21. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Manny,
Thanks so much for sharing your fantastic feedback! It's amazing to hear how much of a positive impact Karina has had - we'll be sure to pass this on to her! We’re so happy to have been able to support you, and we look forward to being here whenever you need us! Enjoy your family vacation!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Susanne is a great assistant

Susanne is a great assistant, I don’t know what I would do without her!

19. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Abeer,
This has made our day! We're so glad you've found great support in Susan and will certainly pass this on to her. We appreciate you being a valued part of our community, and we’re always here if you need anything!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

So grateful for the support of Time Etc & Nardia

So grateful for the support of Time Etc, especially Nardia (Client Happiness). Nardia took the the time in our calls to really listen and make sure my VA experience was great, providing me a pool of candidates! She was even there when I needed a different type of VA support and quickly found me a wonderful person. Truly grateful!

17. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Ruth,
What a lovely review - thank you! We're so happy to hear that Nardia took the time to truly understand your needs and find the right support for you. We appreciate you being here - thanks again!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Exceptional Support and Dedicated Service

Brooke has been an invaluable addition to my team, anticipating needs before I even voice them and handling tasks with efficiency, attention to detail, and care. Her support has freed up my time to focus on what I do best. And Lucy has been fantastic - her thoughtful, intentional approach ensures I get the most out of my experience with Time Etc. Grateful for both of them and the outstanding service they provide!

16. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Tamara,
Thank you so much for your kind words! We're thrilled to hear that Brooke and Lucy have made such a positive impact - it’s wonderful to know they’ve helped free up your time. We truly appreciate you being a part of Time Etc and look forward to continuing to support you!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Victoria at Time etc has been amazing!

Victoria at Time etc has been amazing!
I really recommend time etc because of her support, she has been really helpful and supportive!
Thankyou Victoria!

4. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Hafsa,
We truly appreciate your kind words! It’s fantastic to know that Victoria has made a positive impact, and we’re so glad to have you with us. Thanks again!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Lucy is super responsive and helpful as…

Lucy is super responsive and helpful as my Client Happiness representative. I appreciate working with her.

3. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Bibi,
Thank you for your lovely review! We strive to provide the best service possible, so it means a lot to hear your feedback for Lucy - we'll certainly pass this on to her. She appreciates working with you too!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Thank you Yime etc and Kim and Team!

I’m deeply grateful for Kim and her team at time, etc. for their help finding the VAs that I needed most! Finding and hiring a VA has felt challenging to me, having never walked through the process. Kim and her team at time, etc. removed that burden with their professional approach to helping me understand my needs and their warm and friendly demeanor in all communications. The current VAs with whom I am blessed to work, Angel and Jeff, Have offered incredible support, exemplify the professionalism that is expected of a VA, and most importantly offer their reflections and observations that have helped to grow our relationship and their value to our company. I highly recommend time, etc., and Kim and her team if you’re looking for professional VA at a reasonable cost!

31. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Mark,
We’re so grateful for your feedback! We appreciate that hiring a VA can be challenging, and it’s wonderful to know that Kim, Angel and Jeff could provide the support you needed. Thanks for taking the time to share your experience!
Louise,
Client Experience Manager

Bewertet mit 5 von 5 Sternen

Time Etc helped us find an A Player

Time Etc. was easy to use, fast and took all the hassle out of finding someone to help me. Most of all, Shannon, our assistant, was a rock star. She was smart, fast, always had a great attitude and was willing to jump into a project.

19. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Hi Doug,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Shannon. We've passed your feedback on to her, and we truly appreciate your support. If you ever need anything in the future, we're always here to help!
Louise
Client Experience Manager

Bewertet mit 5 von 5 Sternen

I am so grateful for Time Etc | Virtual…

I am so grateful for Time Etc | Virtual Assistants, they are U.S. based! I love my executive assistant, Emily Marin Duff. But they’ve all been excellent! 💜
No babysitting,

No wasting your subscription hour$ having to hand hold. Every V.A. is vetted and has years of experience.

You get a complementary account manager who is super attentive and available to connect any dots in between sessions. Mine is Leah Thorpe and she’s excellent!

They even make sure you can get an assistant within your time zone! 💡
You can even get a secondary V.A. to get extra hands in for busy seasons.

🤩 Worth every cent. Thank you!

7. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent virtual assistants

My virtual assistants have been excellent. Reliable, competent, and friendly. The company checks in frequently to make sure I'm happy. Kim, my most recent "Client Happiness" contact was very nice and enthusiatic to receive feedback.

28. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellence

1st off, Lucinda! She’s meets you with attentive ears to understand your needs & concerns. She proceeds with a British accent graced with professionalism & a confidence to assure you that they can fulfill the task to find you the right assistant.

Boi was I surpised! I originally requested 2 assistants. After interviewing the 1st one, they declined the offer, but no need to worry. The 2nd assistant I interviewed… 😳😳🤯🙌🏾 🙏🏾this woman was a complete God send! She made up for both. I don’t have enough characters to describe my assistants level of excellence, but with Lucinda’s service to vet these highly experienced leaders, we’re on the path of forward movement & progression!

I’m completely happy that my diligence landed me in the right place to get the help we needed.

13. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Rather disappointing

A very cold and hugely irritating experience.
we have worked with many VA's and VA bodies over the years. Time Etc have a large internet presence but I have avoided them in the past because of reports from colleagues. In approaching them this past month, I was quickly plugged into one of their "onboarding people" but it was very very clear that I was just a number in a spreadsheet. No interest at all in a proper engagement, no option to meet any VA before being assigned to one...I was literally just sent a hyperlink to "sign up". By some margin, the coldest and most off putting way of trying to establish a working relationship.
Update: to their great credit they have rapidly reached out, sincerely apologised and, i think, genuinely look at what went wrong.

16. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

I'm so saddened to read this review and hear about your experience. I'm very sorry - this is not how we would want our service to feel. We care hugely about being welcoming and friendly and we've obviously missed the ball here.

If possible, I would very much appreciate an opportunity to speak with you directly about this - if you could email me at barnaby@timeetc.com so that we can arrange a short conversation for me to find more and explore how to put things right, I'd really appreciate it.

Bewertet mit 5 von 5 Sternen

My Experience w/ Time Etc.

I started with Time Etc. 2 months ago. I work a very busy job; over 50 hours per week. I rarely have time to complete daily, personal tasks. Since working with Angelica, I felt like I have had more time to prioritize my work, while also getting personal tasks done without the stress. I am very grateful for the assistance. It has been a very pleasant and seamless experience.

13. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointed

Hired them for a few services (editorial work, audio editing, social media).

The first assistant I was given didn't respond in a timely manner and after a few weeks didn't respond at all to my emails.

I asked to stop service and shared my concerns. I was ensured this wouldn't happen again. But the same thing happened. I told my second VA, please just respond within 1-2 business days, even if it's to let me know you're behind schedule and catching up. She just completely stopped responding.

I shared my concerns with Time Etc and asked for money back but was told I should try another VA instead.

1. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

Update: Thanks for speaking with us Derek and I am pleased we have been able to organize a refund for you. I am sorry that your experience didn't match the standards we strive to keep!

Previous response:

We're so disappointed to read about your experience, Derek - it's certainly not what we want our clients to experience.

Please could you email me directly at barnaby@timeetc.com so that I can personally resolve this to your satisfaction?

Thank you

Barnaby
Founder and CEO
Time etc

Bewertet mit 3 von 5 Sternen

Do research first to see if this is the job for you

Edit as of 12/30/2024
After speaking with representatives from Time Etc, they have granted me access to my account again without having to reapply/re-interview. I'm leaving my review until I see the changes myself, but I will increase my star rating based on their feedback.

*****************************************************

Edit as of 12/20/2024
The staff member I had spoken to about my issues reached out to me regarding the review written. After much back and forth, and further detail on the issues I've encountered, I was told that the following steps are being taken to change things at Time Etc. I informed them I would edit my review, but not delete, as I no longer have access to the platform and cannot verify for myself if things have changed.

1. They will be looking into creating an email template that clearly outlines steps involved in account closure.
2. They are reviewing the questions asked when an assistant steps away to clarify the process.
3. Based on the information I provided regarding the inaccurate invoicing and billing, they will be investigating as to why it would show empty payments.

*****************************************************

This review is from the perspective of a virtual assistant working through Time Etc.

Do not waste your time with this company. I experienced issues with incorrect payments, and closing down my account without them clarifying it to my understanding.

Regarding my incorrect payment, I had worked with some client on instant tasks. However, if those clients then close down their accounts it makes your invoices look as if you won't be getting paid for it. They incorrectly deducted funds, and when showing them the math, they only paid me what I was due as an act of "goodwill" and because I was adamant they owed me money. Would not allow me to speak to the billing department.

When it came to my account being closed, it started because I told them I would be stepping away from my one and only client. My account manager did not inform me that I would lose all access to my account, meaning that not only could I not find someone else to work with, but I would lose access to my invoices which are needed for tax purposes. When I tried to explain my position and frustration with a supervisor, I was told they would not reinstate my account unless I re-applied and re-interviewed.

They also gave me attitude whenever I told them I did not want to speak on the phone, as there was already a miscommunication via email. Whose to say there wouldn't be another issue when our conversation was over the phone. I wanted everything to remain in writing.

18. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Time Etc

We're saddened to read your review and would love the opportunity to clarify a couple of points that we believe may have resulted from a misunderstanding. Please contact me at barnaby@timeetc.com so that we can discuss things in more detail and hopefully clear things up to your satisfaction.

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