Very impressed with how quickly everything was sorted. Called Samsung to repair my Ring, website wasn't working well so spoke to an agent. Called on Saturday, ring collected on Sunday, received by rep... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was a tad nervous about sending my phone away but I was pleasantly surprised by the organisation behind it all. From the courier who had the right packaging and receipt and tmt who kept me informed... Mehr ansehen
Unternehmen hat geantwortet
An amazing service from Samsung & TMT. I lost my charging case for my galaxy buds pro 4 headphones. Contacted samsung, they put through for dpd to collect and headphones were sent to TM... Mehr ansehen
Unternehmen hat geantwortet
They fixed the broken screen fine and sent the results of all the tests they carried out. However when I plugged my phone on charge it threw an error message saying moisture detected. Tried all meth... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktinformationen
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Vereinigtes Königreich
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Hervorragend
2820 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fast and efficient, what more could you want?
Fast, precise, no time wasted.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Darius.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
This was the Authorised Service Partner…
This was the Authorised Service Partner for Samsung they processed my repair /replacement in good time and was happy. I was kept informed all along the process when updates where necessary.
31. März 2026
Antwort von TMT First
Hi there, Richard.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Amazing
Amazing, great job, quick service. Definitely recommend
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Mirka.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Quick efficient and clean stress free…
Quick efficient and clean stress free experience. DPD picked collected and delivered it back but TMT looked after my device. Returned all repaired, a lot then I expected too. Was originally told 10-12 working days but got it back within 7 working days.
15. April 2026
Antwort von TMT First
Hi there, Mohammed.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Antwort von TMT First
Hi there, Robert.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Antwort von TMT First
Hi there, Luis.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
It is rare to experience such efficient, helpful service.
I was happy and impressed with the speed and efficiency and ease of the service. Thank you so much!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, JustAnswer.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Fixed and returned in 5 days! Amazing
After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website who arranged for the item to be picked up, inspected and then returned. Item was picked up on Friday, delivered to the repair centre on Saturday and fixed by Monday. My item was returned on Wednesday.
The team done an amazing job and now my item is working as expected. Couldn't fault how quick the turnaround was and extremely pleased with both TMT and Samsung.
17. April 2026
Antwort von TMT First
Hi there, Victoria.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Sumsung Galaxy ring
The initial repair was rejected before a complaint was raised with Sumsung UK. Apparently the repair facility didn't have a copy of the guarantee from the vendor. Why didn't they request this before rejecting the repair request? Once this was resolved the ring was sent again and a replacement issued to me. A little disappointing in the way the internal processes were handled.
17. April 2026
Antwort von TMT First
Hi there, Alex.
Thank you for leaving feedback.
We apologise about any inconvenience regarding your first initial order, but we are pleased to hear that it has since been resolved and the ring/cradle has now been fixed for you.
Kind regards
Owen
Twice now I've had good service
This is the second repair I had with Samsung. The second was done before complete failure due to the success of the first.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Jane.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Repair took place faster than expected…
Repair took place faster than expected with an outstanding resolution.
Highly recommended.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Emilio.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Antwort von TMT First
Hi there, Jamie.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Antwort von TMT First
Hi there, S C.
Thank you for leaving feedback.
We are pleased to hear that you have had a great experience here with us at TMT First.
Kind regards
Owen
Easy repair sevice and pretty quick
Having your main phone out of action is a pain, but these guys at least minimised the pain. Phone collected Tuesday, back fixed on Saturday with minimal effort from myself. Good level of updates so I knew what was going on without having to check a website etc. Also, allowing the phone to go for repair in 'maintenance mode' means the phone is secure and I didn't have to reinstall everything when I got the phone back.
Thanks.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Andrew.
Thank you for leaving feedback.
We are pleased to hear that you have had a great experience here with us at TMT First.
Kind regards
Owen
Sorted quick
Sorted quick, delivered back in 5 days fantastic job.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Christopher.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Understood my issue with my watch
Understood my issue with my watch, found my order and started the process of collection for repair. I was told it wouldn't be picked up till after Easter, however it was picked up 2 days later and returned in a week. I would like to have been kept up to date with what was happening with my order, that didn't happen, was just informed my watch would be returned, it was returned fully functional again, pleased with outcome 👍
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Warren.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Antwort von TMT First
Hi there, Amy.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Excellent service very quick and fast
9. April 2026
Antwort von TMT First
Hi there, Abdul.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Amazing service
Amazing service, unbelievable repair time, i had booked it on a bank holiday, dpd came and picked it up, and it was returned to me the following Tuesday, even with the bank Holiday madness! Truly amazing work!
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Josh.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Quick
Quick, Efficient Service. Kept me up to date in whole process and watch is back and seems to be working perfectly
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von TMT First
Hi there, Aliya.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
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