Very impressed with how quickly everything was sorted. Called Samsung to repair my Ring, website wasn't working well so spoke to an agent. Called on Saturday, ring collected on Sunday, received by rep... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Very impressed with how quickly everything was sorted. Called Samsung to repair my Ring, website wasn't working well so spoke to an agent. Called on Saturday, ring collected on Sunday, received by rep... Mehr ansehen
Unternehmen hat geantwortet
I was a tad nervous about sending my phone away but I was pleasantly surprised by the organisation behind it all. From the courier who had the right packaging and receipt and tmt who kept me informed... Mehr ansehen
Unternehmen hat geantwortet
An amazing service from Samsung & TMT. I lost my charging case for my galaxy buds pro 4 headphones. Contacted samsung, they put through for dpd to collect and headphones were sent to TM... Mehr ansehen
Unternehmen hat geantwortet
They fixed the broken screen fine and sent the results of all the tests they carried out. However when I plugged my phone on charge it threw an error message saying moisture detected. Tried all meth... Mehr ansehen
Unternehmen hat geantwortet
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
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Antwort von TMT First
I am extremely satisfied with the entire service from start to finish regarding my S25 Ultra repair. The collection and return process was smooth, professional, and very convenient, which made the whole experience stress-free.
The repair itself was absolutely exquisite — my phone came back looking and functioning perfectly. You can really tell the work was done with care and high attention to detail. Communication throughout the process was also excellent, and everything was handled efficiently and professionally.
Truly one of the best repair service experiences I’ve had. Highly recommended, and thank you again to the whole team for the outstanding service!

Antwort von TMT First
Smooth process, collection repair returned while been informed all the time.

Antwort von TMT First
Very easy to talk to, helpful, informative. Kept updated about the repair, collected and returned quickly.

Antwort von TMT First
Great communication and service. Samsung ring came back like new and perfectly packaged. Quick turnaround and kept updated regularly throughout the process

Antwort von TMT First
Repair of my samsung bud 3pro was timely. Earbuds was replaced and sent back seamlessly. Proper communication via email was maintained by the company all through the period of repair and return.

Antwort von TMT First
I’m very happy with the mobile repair service and the fast delivery.
I would love to give double 5-star ratings for everything.
Thank you once again for the excellent service

Antwort von TMT First
Found a fault but due to a delay caused by the courier taking the item to the wrong hub/ having to locate, they replaced the item rather than taking longer to fix.

Antwort von TMT First
Good service and good communication, can you ask for more

Antwort von TMT First
Quick turnaround with repair and satisfied with results ,thank you

Antwort von TMT First
Effortless on my part 100% information from start to finish now higher honour I could give

Antwort von TMT First
Quick, amazing work. I will recommend it to whoever needs it. I've got my repaired phone back in less than 4 days. Thank you so much, I'm more than happy for your service 💛

Antwort von TMT First
The collection, fix and delivery back to me was phenomenally quick.
My phone is now working perfectly and I hope it continues like this.
In any case, with TMT available to fix I don't have any worries !!

Antwort von TMT First
It's still not working wont charge or play sound

Antwort von TMT First
Sent my phone in A1 condition I have photos time and location stamped upon placing in the packaging no marks or scratches on the phone phone arrived 3 days later damaged large scratches a dint in the screen I asked for proof the packing arrived in good condition the evidence was refused to be sent to me
facts are phone left in perfect condition I took photos to protect myself my evidence was dismissed a £800 repair bill was created 3 weeks later my phone came back not repaired in a worst state then I sent it in Samsung wont support im not going to have to raise a Ombudsman case and take legal advise
do not sent your phone to this repair centre look at all the horror stories well documented online im not the first and wont be the last absolute Criminals
The service is poor to say the least make sure to take photos of your devise to protect yourself

Antwort von TMT First
Phone was repaired and back to me within a week, good communication at each step of the way.

Antwort von TMT First
Great customer service. I was guided through the entire process and provided with clear, easy-to-follow instructions. They even arranged for my phone to be collected from my workplace, which was incredibly convenient.
Just a few days later, the device was repaired and returned to me in perfect condition.
Excellent service — thank you!

Antwort von TMT First
Fast and efficient repair. I was kept informed throughout the entire process from picking up my device and returning it to me. Prices are shown on website so you know how much your repair will probably cost. Start to finish was 5 days. I would use them again

Antwort von TMT First
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