Offered £350 trade in, phone was immaculate and works perfectly. Took 5 days upon receipt of the phone and then re-valued to £150! Claimed battery was weak and SIM card issue despite no such issue... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really happy with the service! Had my phone repaired and the whole experience was excellent. Friendly, helpful staff and great customer service throughout. Would definitely recommend. Thank you for su... Mehr ansehen
Had a great experience here with a trade in. Was very well looked after & the after care was superb too. Would definitely recommend.
Managed to lose all my apps and thought my phone was done for. Adam came recommended and did an instant fix. Full functionality restored. Great service.
Unternehmensdetails
- Handy-Recycling und Entsperrservice
- auch in
- Geschäft für Mobiltelefonzubehör
- Reparaturladen für Mobiltelefone
Vom Unternehmen geschrieben
We are a UK based mobile phone recycling company. We cater for one off and for regular recyclers. In a world of tech it is essential we recycle our old, new, broken, unwanted tech to keep the world a healthier place. We recycle most brands, Apple iPhone, Samsung, Google, Huawei & many more.
Kontaktinformationen
UNIT 7A FIVE RISE SHOPPING CENTRE, MAIN STREET, BD16 1GL, Bingley, Vereinigtes Königreich
- 03316304158
- info@tradeyourphone.co.uk
- tradeyourphone.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 0 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Only thing missing is the balaclava
Valued my phone at 60 pounds iPhone 11 after waiting nearly two weeks they came back with a revised amount of ten pounds phone was fine maybe a new battery which for a recycled phone is expected cost 5 pounds to return it they don’t list that on there site so basically I’ve been ripped off and many others like me avoid this rip off merchants am sure you can sell your phone elsewhere don’t get mugged off like me you’ve been warned
The service was great and helped me…
The service was great and helped me with all the inquiries.
Would 100% recommend.
Excellent service
Excellent service. Was quick to answer all my question and helpful.
Expect less than original offer
Offered £88, received £35. Reasons given:
1. Battery health 69%. Whilst I can't argue with this, it would be a lot more helpful to request customers check battery health in settings and tell TYP as part of the process, so TYP can offer a more accurate estimate immediately rather than massively disappoint customers.
2. Screen scratches (practically non-existent, took pictures before I sent phone, I still can't see them and never noticed when I had it).
I don't have the time or patience to mess around with rejecting the offer, receiving it back and doing the whole process with someone else, so accepted the revised offer. It's just left a bitter taste in my mouth, won't use them again.
To provide a balanced review though, returns package arrived within a few days, helpful reminders were sent, instructions were clear.
Excellent service nice assistant
Excellent service nice assistant
Excellent service
Excellent service, so helpful. Got my phone fixed in no time. I can thoroughly recommend this shop.
Avoid will not send your phone back
Quoted for my iPhone 12 Pro, which I sent in based on that valuation. They then reassessed it and refused to honour the quoted price.
I rejected the revised offer and asked for my phone back, but they are refusing to return it unless I pay an administration fee.
I have tried to resolve this directly but have got nowhere. I am now taking the matter further legally.
Very disappointing experience. I would strongly recommend avoiding this company.
Avoid this company!
Please don't give these cowboys your phone.
They will initially offer a decent price, but when they receive your phone you will get a revised offer stating there is damage to your phone.
My phone was in perfect condition with no marks at all on it as it had been in a case and had screen protection on it from the moment i bought it but they are claiming it's got scuffs on it and reducing the price offered dramatically!
i refused the new offer and now they are ignoring me. Can't help feeling aggrieved/scammed and don't know if I'm even going to get my phone back!
Rip off!
This is a con! Under no circumstances should you use these criminals! They quote a price then try to rip you off!! Don’t trust them!
Can't help but feel I've been scammed…
Can't help but feel I've been scammed here. Initially offered a decent price, postage package received promptly but then price offered reduced by nearly 50% due to 'weak battery' - something their 'technicians' noticed. Reduced sum received promptly but can't help feeling aggrieved.
Easy to get a quotation. Quick service
Easy to get a quotation and they are quick to send out postage packs. That was all very straightforward. Original quotation £123 but got revalued at £83 as reported battery life was weak, even though the phone would comfortably last 2 days. The phone was in excellent condition been in a case from day one and perfect screen. Going for £150- £180 on ebay. I refused the revaluation and it was very slightly increased. I decided to go ahead only to avoid hassle of receiving it back and getting it sold on eBay. I might consider using them another time but not sure.
I have sold few iphones to different…
I have sold few iphones to different companies some transaction was positive, some wasn't, when it wasnot sold the company return the phone free of charge. TYP charging £5.00 calling administration fee. I found out later by reading their policy, still think it is day time rubbery.
⚠️ Very disappointing experience
⚠️ Very disappointing experience with Trade Your Phone
I sent my Pixel 6 to Trade Your Phone after receiving an initial valuation of £68.
After receiving my phone, they reduced the valuation to £4, which I rejected. They then offered £6, which I also rejected. Despite me rejecting both revised offers, they still transferred £6 to me.
I never agreed to sell my phone for £4 or £6. I am now trying to get my phone returned.
Very disappointing experience and, in my opinion, extremely poor communication throughout the process. I would recommend anyone using Trade Your Phone to keep screenshots of the original valuation, revised offers and all correspondence.
I hope they resolve this by returning my phone.
Excellent service from the guys yet…
Excellent service from the guys yet again! Sourcing the latest phone at the best prices in the Uk.
Fab job guys keep it up.
Always excellent service at Phones 4 U
Always excellent service at Phones 4 U. Super reliable phones and great value.
Fast service would definitely reccomend
Found adam very helpful & i am not…
Found adam very helpful & i am not getting on well with phone
Terrible service
Terrible service, states a figure for device and then once received they drop the price massively, then you still have to wait days for the money. Total Scam and Pray on the vulnerable.
Really easy to use website
Really easy to use website, great customer service, next day delivery on packaging for phones to be sent back in, with Tracking labels etc. Posted follow day, received email to confirm phones had be delivered & being checked. All completed from quote to payments 4days. Excellant service, great price for our old phones, highly recommend
Excellent service received
Excellent service received
I have no complaints about the service provided
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